Project Manager

Faith Green

** ******** *****, ***. ***

Home 540-***-****

Fredericksburg, VA 22406

********@*******.***

[pic]

SUMMARY

. Service-focused, technically skilled and hardworking office support

professional with nineteen years of experience as an administrative

assistant, office manager.

. Expert interpersonal and communication skills -- known for tactful

handling of sensitive, confidential issues; ability to resolve

customer complaints; and timely completion of polished, executive-

level reports and presentations.

. Reputation for dependability, honesty, dedication and enthusiasm.

Provide premium service to both internal and external vendors.

. Advanced skills in MS Office Suite (Word, Excel, Access, PowerPoint

and Outlook); demonstrated ability to learn new computer programs

quickly.

PROFESSIONAL EXPERIENCE

US Postal Service, Fredericksburg, VA August

2007 to July 2010

Project Coordinator (Temporary Position)

. Maintained office services by organizing office operations and

procedures; preparing payroll; controlling correspondence; designing

filing systems; reviewing and approving supply requisitions; assigning

and monitoring clerical functions.

. Maintains office efficiency by planning and implementing office

systems, layouts, and equipment procurement.

. Completed operational requirements by scheduling and assigning

employees; following up on work results. Maintained office staff by

orienting, and training employees.

. Achieved financial objectives by preparing an annual budget;

scheduling expenditures; analyzing variances; initiating corrective

actions.

. Responsible for daily communications including maintenance of calendar

and appointments for the general manager.

. Monitored, all personnel functions, purchase orders, travel

arrangements, requests for disbursements and requisite office supply.

. Served as administrative liaison for all positions reporting to the

general manager. Provided administrative support, which included

organization and daily maintenance of office, communication system,

filing, correspondence, copying, etc.

. Functioned as team leader for administrative support team.

. Ensuring accurate maintenance of all current files for all supplier

agreements and contract documents.

Capital One, Richmond, VA February 2004 -

August 2007

Project Coordinator - (Contractor)

. Managed and coordinated complex, long-term projects; communicated

effectively both orally and in writing.

. Monitored project budgets, schedule, and scope status; managed

numerous concurrent and interrelated project tasks.

. Established a relationship with the project team and outside vendors.

Served as primary point of contact between the teams/contractors and

managers.

. Coordinated project task activities and resources required for project

delivery; prepared work orders for items needed to complete the

project.

. Prepared reports to assist the customer in understanding oversight and

management of contract, including comparison of actual

negotiated/planned contract costs.

. Maintained accurate records of expenditures and prepared reports on

cost projections to assist customer in maintaining control of

expenses.

. Performed contract negotiation, budget, procurement and administrative

tasks for IT projects. Including telecommunications billing management,

with maintaining contract information, and preparing purchase

requisitions for IT equipment and supplies.

. Maintained calendars for managers; coordinated meetings; processed

timesheets; tracked all purchase orders and invoices for payment.

Developed work orders for equipment, cabling and phones installation.

. Maintained links between projects and the approval process for

requisitions; issued all IT-related purchase requisitions and tracked the

status of each requisition through the approval process.

. Coordinated filing of all contracts, purchase orders, and invoice coding;

reviewed invoices and transferred them to Purchasing Department for

payment; Maintained detailed budget spreadsheet to track budgeted costs.

. Maintained contract employee personnel files and databases (electronic

and hard copy); provided notification to Project Managers via email

regarding the completion of their project.

. Coordinated project activities and ensured the timely delivery of

completed projects.

. Guided, developed and planned various aspects of projects over the entire

project life cycle; coordinated with project team members to meet project

deadlines.

. Performed in-depth analysis of bills to control costs through research,

review of monthly invoices, fraud and abuse, and vendor billing errors.

. Tracked maintenance contracts for accuracy expiration and renewal dates;

reviewed contracts for pertinent information such as prior written notice

to vendor for not renewing contract.

. Processed, verified, and maintained documentation related to Human

Resource duties such as staffing, badge access, reference and

background checks.

. Compiled employee time, production, and payroll data from time sheets

and other records.

. Verified attendance, hours worked, and pay adjustments and posted

information onto designated records.

COMPUTER SKILLS

Windows 2000/XP, MS Office tools (Word, Excel, Visio, PowerPoint and

Access).

Project One (Ben & PRAW), Knowledge Link, HP Service Desk 4.5, Micro

Strategy 8, Lotus Notes, Lotus 1-2-3, Reflex, Paradox

Contact this candidate