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Customer Service Engineer

Location:
Maryville, IL, 62062
Posted:
November 08, 2010

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Resume:

Carl Barnhart

*** ****** **** **.

Maryville, IL 62062

618-***-****

To Whom It May Concern,

I am writing in reference to your job posting for the Cobol

Programmer. I feel that my credentials and interests match your requirement

and would like to discuss them in an interview.

I believe my past experience and work knowledge would be a good fit

for your open position. I feel very comfortable that I could be a valuable

asset to your company and we could work well together to accomplish your

goals.

Although I am enjoying my present job, I am looking for new

opportunities and would like to rejoin the IT field.

Regards,

Carl Barnhart

Carl Barnhart,

616 Copper Line Road,

Maryville, IL 62062,

618-***-****,

Email: **********@*****.***.

SUMMARY OF QUALIFICATOINS:

An experienced Senior COBOL programmer/analyst with experience in the field

of business process, database applications, project management, application

development, customer support, process flow analysis, testing and

documentation. Want to be a part of a company where I can utilize my

skills, experience and knowledge.

TECHNICAL SKILLS:

. OPERATING SYSTEM: Mainframe, AS/400, Windows

. LANGUAGES: NATURAL ADABAS, COBOL, AS400 COBOL, CL

. SOFTWARE: CICS, DB2, VSAM, JCL, QRY, TSO

. EXTENSIVE KNOWLEDGE: Microsoft Word, PowerPoint, Excel

STRENGTH:

. Ethical, self motivated, full of energy with the leadership

qualities.

. Strong ability to interface with upper management as well as users.

. Extensive knowledge of programming procedures and programming

languages.

. In-depth knowledge of implementing and troubleshooting programming

modifications and changes.

. Responsible for multiple life cycle coding projects starting with

writing specifications all the way to testing and writing user

manual.

. Ability to learn and support new applications and systems

. Quick study, with an ability to easily grasp and put into

applications new ideas, concepts, methods and technologies.

Dedicated, innovative and self-motivated team player/builder.

. Exceptional leadership, organizational, oral/written communication,

interpersonal, analytical and problem resolution skills. Thrive in

both independent and collaborative work environments.

PROFESSIONAL EXPERIENCE:

Assistant Manager

Wireless Vision, LLC

St. Louis, Mo.

2010 - Present

. Achieving targets and sales quotas consistently

. Learn the new technology as released

. Maintain the high customer service that is expected by Wireless

Vision.

. Make sure employee's are informed and trained properly

. Make weekly schedules and do daily deposits.

. Have 4 direct report employee's

System Analyst/Application Engineer

Unigroup Inc.

Fenton, Mo.

1999 - 2009

. Lead for the 2000 conversion of the whole Natural/ADABAS system.

. Lead on converting a 300+ program Natural/ADABAS system to AS400

COBOL.

. Worked closely with end users to perform new development as well as

system modifications.

. Provided on-going support for multiple AS/400 COBOL and MAINFRAME

COBOL systems both daily and 24 hour on-call.

. Major part of implementing multiple version of the package software

which we had severely modified.

. Performed a full range of programmer/analyst activities to include

writing user specifications, coding, test plans, implementation

guides, and user manuals.

. Supported over 300 users in a multi-line insurance company.

Lead Programmer/Analyst

DynTel Corp.

Albany, Ga.

1998 - 1999

. Responsible for a team of 6 programmers.

. Lead weekly meeting to track progress, and assign new projects.

. Reported to upper management on a weekly basis on deadlines and

discussing new project.

. As a civilian worked closely with the military members in the office

to make sure related projects were on time and coordinated.

. Maintained ADABAS Natural, COBOL, JCL members using a ROSCOE

environment.

Computer Operations

A.G. Edwards & Sons, Inc.

St. Louis, Mo.

1998 - 1998

. Monitored batch jobs to ensure normal completion.

. Performed backups for both UNIX and Sybase servers.

. Responsible for making sure all system backups completed within given

time frame.

Computer Specialist

St. Elizabeth Medical Center

Granite City, IL

1997 - 1998

. Provided on-going support for all hardware and software in the

hospital.

. Installed new PC's and software to all computers in the hospital.

. Kept current records of all PC's and software distribution dates for

entire hospital.

. Required extensive troubleshooting skills and the ability to work

closely with the hospital staff.

Project Lead

United States Marine Corps

San Diego, Ca.

1992 - 1996

. Maintained systems holding personal information and data records for

all bases on the West Coast.

. Lead in design, creation, modifications, and/or maintenance of Natural

and COBOL programs.

. Performed final testing and documentation.

. Worked with users to get the final approval and sign off of final

modifications.

. Required extensive programming syntax skills, the ability to work well

with others, and excellent supervisory skills.

. Taught Natural classes using Software AG guidelines.

REFERENCE:

Available upon request.



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