Project Manager Quality Assurance
Resume:
MICHAELINE MILLS
*********@*****.***
EDUCATION
Oakland University
Rochester, MI
BS, Business Administration / Management Information
Systems
Union College
Barbourville, KY
BS, Social Work / Sociology / Psychology
EXPERIENCE
Accretive Solutions
Troy, MI
January, 2005 GMQ Project Coordinator
To April, 2008
. Supported Implementation Center program managers of
2 global business transformation (BT) projects.
o Sole responsibility for project monitoring and
control activities
. Developed and executed corrective action plans to
raise the Quality Assurance (QA) review scores from
the mid-70's to 100%
. Created a model .mpp for deployment projects that
integrated the disparate components used to track
activities and project artifacts.
GMQ Senior Process Improvement Specialist
. Instrumental in the creation and delivery of Project
and Phase initiation workshops that are a
requirement for every M&Q project.
. M&Q CMMI-ACQ Maturity Level 4 Class C appraisal
GMQ SDF Mentor
. GMQ SDF PIT Mentor assigned to the Quality and Plant
Management taxonomies.
. CMMI Level 3 appraisal participant responsible for
assembling the artifact repository and the PIID
February, 2004 TEKsystems
To January, 2005 Pontiac, MI
PROJECT MANAGER
. Managed a GMQ SDF application software development
project through all phases of the system development
life cycle.
. Responsibilities included configuration management,
test management and project coordination.
. Served as a CMMI SCAMPI B project readiness review
participant, completed CMMI level 2 SCAMPI A
preparations.
April, 1998 Ajilon
To May, 2003 Southfield, MI
Senior IT Consultant
E-VIS DEPLOYMENT MANAGER
. Responsible for SDP-21 documentation, development
and maintenance of MS Project plan, issue
documentation, tracking and resolution, status
reporting.
. Developed and delivered project presentations and
interfaced with the user community and multiple
suppliers/vendors.
GMICT IT Manager
. Provided IT support to corporate and field
personnel. Develop short term IT strategy and
budget.
. Investigated all reported system problems and follow
through to resolution.
. Developed and delivered IT presentations for the
Board of Directors and other groups as needed.
GM VSSM Project Manager
. As the Application Project Manager, responsibilities
included data analysis, issue, management, team
communications, project plan development and
maintenance, management reporting.
GM System Manager
. Functioned as the System Manager for critical
warranty operations mainframe applications.
. Worked with the GM Business Owner to analyze costs
and determine reductions.
November, 1985 Comerica
To March, 1998 Detroit, MI
During my 13 year tenure at Comerica I was a mainframe
programmer, systems analyst, senior systems analyst,
team lead, project leader and project manager. I was
responsible for the implementation and maintenance of
large mainframe human resource/payroll and trust
applications..
PROFESSIONAL TRAINING
. Certificate, CMMI appraisal training
. Certificate, PMI PMP training
. Diploma, Programming & Data Processing, Control Data
Institute
. Diploma, General Banking, American Institute of
Banking
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