STEVEN NGUYEN
(***) 232-
7244
Norfolk, VA 23518
*****************@*****.***
OBJECTIVE
To obtain a full-time position in Information Technology as a
system engineer that provide me the opportunity to contribute my
skills, experiences, skills, and abilities add best values to
the organization
EDUCATION
. B.S. Information Technology - GPA: 3.25, Kaplan University -
Davenport, Iowa, 2009
. A.S. Logistic Management, Community College of the Air Force
- Okinawa, Japan, 2004
. Certificate of Leadership, Leadership School, Kadena Air
Force Base - Okinawa, Japan, 2004
. A.S., General Science, Northern Virginia Community College -
Alexandria, Virginia, 1994
SKILLS
. CompTIA A+ Certified -- June, 2010, in Process for CompTIA
Network + Certified
. Platforms: Windows (2000, XP, Vista), Unix / Linux,
Microcomputer
. Networking Skills: TCP/IP, VPN, Wi-Fi, VLAN, Multicast, Frame
Relay, Ethernet, Linksys Wireless Cable/DSL Router, VMware
Machine, OSI Model, Encryption, Authentication
. Other: Microsoft Office Suite, Adobe Acrobat, Adobe
Photoshop, Photo Impact, HTML, CS4 Dreamweaver, COMSEC &
INFOSEC Policy and Procedures
. Experience in Project Management and Managing Team
EXPERIENCE
IT Consulting (Systems Engineer) - Self-employed (May 2007 -
Present)
. Provided computer services for small businesses by setup
wired/wireless secure network for customers, Windows 7 and XP
setup and configuration, critical data recovery, password
recovery, PC hardware diagnostics and troubleshooting,
systems rebuild and also provide data backup solutions via
local and remote using online backups.
. Install, upgrade, and repair software and hardware, and
restore systems, configure systems
. Follow up with clients on resolved issues, new upgrades and
technology
UNITED STATES AIR FORCE
Kadena Air Force Base - Okinawa, Japan (Sept. 2001 - May 2005)
. Performed operator maintenance on the Remote Processing
Station (RPS) and provided technical assistance to remote
terminal users with the Standard Base Supply System (SBSS)
. Planned, generated and implemented schedules for managing the
operations of the base supply automated systems
. Analyzed supply computer operations and supplied data and
advised the Chief of Supply on the effectiveness of automated
supply operations
. Analyzed new changes and systems operation from lateral and
higher headquarters and developed new concepts to enhance
supply data collection and processing requirements
. Coordinated computer systems changes and reported schedules
with supply work centers to ensure the most efficient use of
on-line computer time
. Managed the microcomputer and supplied related programs for
the supply complex
. Served as the technical advisor to the Chief of Supply on
supply systems matters
. Planned and supervised supply systems activities
.
Beale Air Force Base - Marysville, California (July 1997 - Sept.
2001)
. Controlled and operated the RPS and remote terminal hardware
under the SBSS
. Applied system security policy and procedures to prevent
unauthorized changes to supply data
. Inspected equipment operation for compliance with
manufacturer and Air Force standards and maintained technical
files on equipment operation
. Evaluated and controlled data retrieval requests for standard
report generators and structured query language processor
programs
. Assisted in organizing and collecting supply data necessary
to meet local requirements
. Managed the microcomputer software library of supply
requirements
. Monitored systems processing and corrected processing errors
HONORS
. Dean's List - Kaplan University (2007 - 2009)
. Expeditionary Medal Award for technical support in
maintaining more than 5000 ABC-1 mobility bags valued at 100
million dollars in 2003
. US Air Force Achievement Medal for achieving Supply/Fuels
Competition in 1st place out of 43 teams of the Air Force
world wide in 2001
. Award Recognition since 97'-01'-Role Model for Aerospace
Force in Compliance Inspection
. U.S. Citizenship.
. Held a security clearance in the Air Force and able to obtain
a renewal and a TS if required.