Customer Service Operator

**** **** ****** ****

Hixson,TN. ***** 423-***-**** ********@***.*** Robert S Morgan

Objective To obtain a position that will utilize by skills

and experience to achieve customer satisfaction.

Employment

History

U.S. Xpress Enterprises

April 2005 Chattanooga, TN.

To Commercial Vehicle Operator

Present Pick up and deliver freight in accordance with

customer scheduled appointments.

Assist in loading, securing and unloading freight

when required.

Maintain daily driver log in accordance with DOT

regulations.

October 2004

To Unemployed

April 2005

Plant Engineering Consultants

September 1997 Chattanooga, TN.

To Customer Service / Shipping & Receiving

October 2004

Received customer orders via phone, fax, email and

entered into computer.

Ordered products as needed from vendors.

Received incoming products and verified against

purchase orders.

Maintained accuracy of inventory.

Generated shipping documents for domestic and

international shipments.

Packaged and shipped orders using customer

designated carriers.

Ensured customer satisfaction of orders by

follow-up contact.

Education 1978 - 1980 Milwaukee Business Institute

Milwaukee, WI.

Associate Degree in Data Processing

Military 1974 - 1977

U.S. Army

Squad Leader

Platoon Sergeant

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