Medical Management
Resume:
C. ALAN HUGHES
Brazil, IN 47834
****@********.***
Strategic Business Operations Executive
Actionable Strategy with Tangible Results Profit Optimizer
Talented, dedicated and versatile leader with proven record of
accomplishment in exceeding comprehensive business goals and objectives.
Demonstrated success in strategic and tactical business planning, project
management, budget and cost containment, and well-rounded executive
decision making. Consistent record of bringing productivity and
profitability to new heights. Positive demeanor and leadership style that
is consistent with getting the best from a team.
Key Areas of Expertise Transferable Across Industries:
Relationship Building Business Strategic Business Planning
Development
Change Management Project Management
P&L and Business Financials Budgets and Cost Containment
Process Reengineering Team Leadership and Mentoring
EXPERIENCE & ACHIEVEMENTS
HUGHES CONSULTING GROUP in Brazil, IN www.hughescg.com
2004 - PRESENT
PRESIDENT
Formed a nationwide practice management company that specializes in start-
up consulting, interim management, merger assistance, strategic operational
planning, negotiation advice and contracting. Liaison between client and
attorneys and financial lenders to secure contracts and capital necessary
to grow business. Helped clients realize productivity improvements through
practice assessments, process reengineering, and streamlining operational
and personnel efficiencies. Served as 'Interim CEO' while transitioning
client practices from a small business to a sophisticated multimillion
dollar operation. Set-up client's accounting system, and implemented
infrastructures to support rapidly expanding medical practices. Enhanced
client's operational effectiveness, emphasizing cost containment without
jeopardizing important innovation or quality of care.
Selected Accomplishments:
. Assisted with mergers of multiple physician groups (from 8 to 25+
physicians) resulting in doubling business as well as owner net income
in 18 months.
. Successfully implemented multiple new related ancillary services such
as lab, CT, IMRT, and pathology resulting in decreased turnaround time
and improved quality of care to patients; in addition to added revenue
streams ranging from 6 to well into 7 figures for some practices.
. Improved morale and productivity by restructuring organizations into
functional areas utilizing the team concept to create a culture of
responsible empowerment.
. Managed the design and construction of new spaces for medical offices,
laboratories, imaging and radiation therapy centers.
. Designed and project managed multiple construction projects for
remodeling and new construction of medical office space. Built one
clinic from ground up to grand opening in just 45 days.
UROLOGY OF INDIANA, LLC in Indianapolis, IN
1998 - 2004
PRACTICE ADMINISTRATOR
Oversaw operations of 15-location, 22-physician medical practice, reporting
directly to the Physician Owners and Board of Directors. Direct supervision
of staff including Clinical, Billing, Human Resources, Accounting,
PR/Marketing and Laboratory department managers. Developed and implemented
the mission and strategic vision including business plans with recommended
improvements, and communicated industry trends and developments. Ensured
compliance with all regulatory agencies governing health care delivery and
facilitated policy making. Monitored operations, programs, and physical
properties to initiate appropriate action. Coordinated physician and staff
recruitment, development, and performance evaluations. Provided fiscal
management and cost containment measures. Represented the clinic in its
relationships with other health organizations, insurance companies,
government agencies, and third party payers including monitoring of related
reimbursement, negotiations, provider credentialing, and maintenance of
contracts.
Selected Accomplishments:
. Under my leadership, practice was recognized by the Medical Group
Management Association in 2001 through 2004 for 'Superior Performance'
in the areas of Managed Care Operations, Productivity, Capacity and
Staffing, Profitability and Cost Management and was featured in the
2002 edition of Performance and Practices of Successful Medical Groups
publication.
. Reduced internal employee turnover rate over 25%.
. Enhanced profitability and effectiveness of a high complexity
laboratory. Moved 90% of all lab work in-house and hired a part-time
pathologist. Laboratory net profit increased over 300%.
. Winner "2002 Physician Practice of the Year - Personnel Category" by
Physicians Practice Magazine.
. Initiated several 'fun' incentive programs and company-wide events
including Strategic Planning and retreats, as well as community health
fairs to promote awareness.
. Helped practice achieve >500% net income increase (over six year
period) through comprehensive restructuring of billing and credit and
collection processes. Individual owner income also increased 136%.
COMMUNITY HEALTH PARTNERS, LLC in Ft. Wayne, IN
1995 - 1997
EXECUTIVE DIRECTOR
Managed risk pools in a fully capitated environment for 350+ Physician
Hospital Organization (PHO) provider. PHO accepted full risk for over
9,000 Indiana Medicaid recipients participating in 'Hoosier Healthwise'
program. Facilitated joint venture between two health systems. Planned and
implemented infrastructures to support organization. Prepared accounts
payables, general ledger, financial statements, budgets, and financial
forecasts.
PREVIOUS POSITIONS:
C.F.O. / ADMINISTRATOR, FORT WAYNE CARDIOVASCULAR SURGEONS, P.C. in Fort
Wayne, IN 1993 - 1995
BUSINESS MANAGER, SISTERS OF ST. FRANCIS HEALTH SYSTEMS in IN & IL
1986 - 1993
AFFILIATIONS
Member, Knights of Columbus 2004 - Present
Cubmaster, Cub Scout Troop - 17 2002 - 2003
Chairman, Board of Directors at Clay County Hospital 1999 - 2000
Chairman, Board of Directors at St. Vincent Clay Hospital 2000 - 2002
Committee Chairman, Cub Scout Troop 17 2001 - 2002
Finance Committee Member, Suburban Health Organization 1999 - 2001
EDUCATION & TRAINING
Master of Business Administration (M.B.A.) at Indiana University, South
Bend, IN
Bachelor of Science (B.S.) in Finance at Indiana University, Bloomington,
IN
(C.M.P.E.) Certified Medical Practice Executive
Administrative & Fellowship Residencies at ST. JAMES HOSPITAL & HEALTH
CENTERS, IL
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