Manager Project

JENNIFER D. QUINN

***** ***** ***** **. ? Fort Worth, Texas 76244 ? Telephone: 817-***-****

? ********.*.*****@*****.***

HIGHLIGHTS

. Installed NextGen EHR application and Rosetta interface

. Lead Technical Support for the NextGen EHR application

. Completed NextGen certification for EHR

. Support Practice Management software; commercial and in-house

applications

. Implemented Vistar application to assist in credentialing

providers

. Completed upgrade of AnyQueue application

COMPUTER SKILLS

Software: Comprehensive knowledge of the following operating and desktop

applications: Windows XP and Windows 7; Windows server 2000, 2003 and

2008; Microsoft Office 2003, 2007 and 2010. Working knowledge of HL7,

SQL, Crystal Reports XI, AnyQueue, NextGen EHR 5.5 and 5.6, Rosetta

Interface, EMR Fax Manager, Vistar, RightFax, Accellion, FRxWeb

Reporting, Phytel and Microsoft IIS. Minimal experience with Linux based

systems.

Network: Implement data security procedures, performed backups of

databases, create AD groups/OU and configure network printers.

Troubleshooting problems with WAN/LAN, RDP sessions and wireless devices.

Create user accounts, implement user rights, create network shared

folders and assigned global rights. Possess knowledge and minimal

experience of VPN, PGP and digital certificates.

Hardware: Install, troubleshoot, and repair experience with personal

desktops, laptops and servers, switches, hubs, network cable, fiber optic

lines and cellular phones.

RELEVANT EXPERIENCE

UNT Health Science Center, Fort Worth, TX

LAN Analyst II October 2006 - Current

. Manage daily operations for NextGen EHR application; work with EHR

staff, trouble shooting application issues

. Install and Configure Rosetta Interface; Quest Labs, Radiology,

Signature Demographics and Charges

. Oversee data communication with third party vendors; importing and

exporting data from the EHR application

. Maintain printer application/servers for EHR application and practice

management needs

. Support a variety of practice management applications; OAS Gold,

RUMBA, AnyQueue and in-house applications

. Create Crystal reports for variety of applications; EHR, Vistar, and

DSAR

. Install/Configured/Support Vistar credentialing software

. Developed relationship with outside vendors to maintain open

communication to ensure the security of data transported

. Administer Microsoft servers; cluster servers, terminal servers and

database servers

. Documentation of application installs, upgrades and configuration

changes

American IronHorse Motorcycle Company, Fort Worth, TX

Information Systems Manager October 2004 - September

2006

. Identify project scope; coordinate with management or others to

identify goals, time frame, staffing requirements, and allotment

of resources.

. Develop, track, maintain, and manage project plan, and

timeline.

. Establish, modify, implement, and monitor systems and

procedures to enhance timely and efficient workflow.

. Develop and evaluate staffing plan including hiring, training,

supervision, motivation, and/or development of project staff;

manage schedules and workflow.

. Provide day-to-day guidance and oversight of subordinates;

actively work to promote and recognize performance.

Jennifer D. Quinn 2

. Field questions from help desk staff and clients; recommend

solutions to customer/employee, end user issues.

. Manage project transitions between functional groups and

project phases.

. Monitor current status of overall activities of the team,

identifying problem areas and taking corrective actions.

. Distribute workload to help desk team; monitor and review

performance.

Texas Wesleyan University, Fort Worth, TX

Technician Specialist/Systems Administrator July 2001 -

October 2004

. Migration and implementation of Active Directory and

Exchange 2003.

. Backup network data including fileservers, email systems,

server based applications and administrative systems.

. Research of new software; oversee implementation,

procurement and tracking of licenses.

. Support help desk activities and provide user support,

including system and user training.

. Install, maintain, and repair desktop, network and

peripheral equipment.

. Plan, design and recommend purchases for University IT

upgrades and new installs.

. Special projects including building cabling design, wireless

implementation, print management software and timeline preparation

for project completion.

COMMUNITY INVOLVEMENT AND AWARDS

Downtown Fort Worth, Inc. Festivals & Events Division 2001-2007

Involved in the planning and production of the Main Street Arts

Festival and the Parade of Lights as the

leader of the Logistics Team.

Volunteer of the Year 2006

Volunteer of the Year 2002

Fork Lift Award 2001

EDUCATION

Bachelor of Arts in Speech Communications/Public Relations, 1996

Louisiana Tech University, Ruston, Louisiana

Minor in General Business, 1996

Louisiana Tech University, Ruston, Louisiana

Certificated NextGen Professional - EHR

Advanced training in Crystal reports (New Horizons)

REFERENCES

Available Upon Request

Contact this candidate