Insurance Management

Paul R. Peeples

**** ***** ******* *** ********, Florida 34240

Cell: 850-***-**** ********@*****.***

AAI, AIT,CPIM

Profile

Accomplished goal oriented individual with a diversified insurance/financial and

information systems background. Significant results in leading turnaround and fix-it

situations within teams. Well known in many association and insurance circles as

well as other industry related areas. Very strong background in senior

management as a corporate officer. These abilities include managing and

overseeing multi-layered organizations with separate profit centers. Very adept

at analyzing internal operations and refining procedures and workflows to

reduce overall operating expenditures while producing a positive variance in

revenues. Has strong problem solving abilities using technology in appropriate

instances to develop competitive advantages for success. Works effectively as

a senior officer, team leader, or team participant. This individual is highly

motivated and focused who successfully interacts with decision makers to

establish solutions to problems or long term goals. Possess a knowledge of

executive management theory and practice and is very adept at budgeting

processes, from analyzing departmental needs to monitoring acquisitions for

speed to implementation. Has demonstrated ability to strategize and build project

plans as well as quickly analyze, develop and execute these plans despite operational

and financial challenges. Very effective motivator who interacts well with staff,

executive boards, contractors or vendors as a focused outspoken leader

producing quality performance and results. Works very effectively under duress

being careful to stay a motivated leader in a professional environment keeping

staff motivated and inspired and yet focused. Very adept at learning new

systems, and has proven abilities in a sophisticated technology environments

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Work Experience

Chief Information Officer, 1999 to Present FAIA

FLORIDA ASSOCIATION OF INSURANCE AGENTS

One of 4 Executive Officers for the third largest insurance association in the country! Responsible

for all information systems and technical operations, internal and external support staff, and the

ongoing maintenance and availability of a complex data center. Act as chief liaison between the

elected board of directors and FAIA senior staff as the Chief Information Officer.

• Responsible for assessing, recommending, budgeting, acquiring, and implementing necessary capital

assets for association operations.

• Assist in long range planning visions of the association and charged with the final execution of such plans.

• Form, manage, and monitor budgets, capital projects, and long range goals for all technology needs across

entire enterprise as well as oversee all organization enterprise wide IT and data entry procedures.

• Develop and maintain external relationships with vendors, contractors, suppliers, and agency management

software companies as well as their respective user groups.

• Generate quarterly formal status reports to the board and senior staff on the standing of all information

systems and projects.

• Chief liaison to the FAIA Membership and Operations Council that encapsulates several task forces;

Catastrophe, Automation, and Local Boards.

• Develop and maintain operations of a Disaster Recovery Co-op between FAIA and company partners in the

event of a catastrophic event that requires mobilization of equipment to assist in disaster recovery and

claims reporting.

• Migrated corporate web site to a fully data driven content managed site in .Net which has reduced the total

cost of data entry and speed to market has dramatically increased. This move has also reduced the

dependence on highly technical staff to maintain the site.

• Developed, maintains, and monitors emergency procedures and workflows for the organization in the event

of a regional disaster.

• Point person for all disaster response coordination. In 2006, researched, acquired, and fully outfitted a

Catastrophe Response Vehicle (CRV) to respond to natural, and/or manmade major catastrophes. This

vehicle has the latest in satellite technology to provide a self sufficient office environment that is easily

deployed within 24 hours of a catastrophe.

• Work with senior staff to scope, develop, and implement an entirely membership based social networking

environment that is now used as a base model for other insurance association implementations

CEO & President, 1990 - 1999 API GROUP & PREMIUM FINANCE

Responsibilities included all facets of running a commercial insurance agency and premium finance company.

Worked with staff continuously to explore different methods of combining commercial insurance risk management

with financing and risk retention techniques along with long term planning of growth.

• Conduct on-going financial analysis and feasibility models to verify that returns on premium financed

contracts are within our projected growth models and modify our rates accordingly with our commercial

customers based on current interest rates published daily.

•Negotiated, oversaw and finalized deal with Prudential Insurance Company to procure

approximately $500,000 in written premiums of fire risks and flood in 1997. Delegated

authority to staff on conversion, integration and acclimation of approximately 300 data

records into our relational database system.

• Directed programmers, contractors and support staff charged with ongoing

development, maintenance and availability of all MIS operations including on-line

applications that supported immediate and installment billing, financial posting,

accounting procedures, PC support interface and bad debt collections.

Co-Director Premium Finance/Risk Management Technologies, 1988- 1990 IBM

Business Partner

Directed several programmers and various support personnel in the design, development, installation and

support of the AS/400 value added premium finance software. Managed qualified personnel to aid in the bridging of

AS/400 finance software with other similar products (i.e. risk management, accounting, and management).

PROFESSIONAL AFFILIATIONS

National iMIS User Group(NIUG). Currently reside as the President, and in the past chaired the PAC

(Product Advisory Committee) between NIUG and ASI (iMIS Vendor), and have served on the Board of

Directors for five years.

Agents Council for Technology (ACT) Assist with numerous objectives, and recently wrote a paper on

disaster planning, and was a contributor to A Vision of the Future, 2001. In 2006 chaired the national

committee for disaster preparedness. Also sits on WEB 2.0 committee as co-chair.

ACORDS User Group Information Exchange(AUGIE) Assisted with the agency survey in 2002, and will

be on the task force this year to re-do the survey. Also assist with other initiatives where my expertise is

valuable.

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