Engineer Quality Assurance

D. PATRICK DUMALANTA

**** ********* ***** ● San Jose, California 95148

408-***-**** ● ***.*********@*****.***

QUALITY ASSURANCE / SOFTWARE ENGINEER

Results-driven, pro-active, and self-directed Quality Assurance professional with solid background in

manual and automated testing, creation of test plans and cases, experienced in entire software

development cycle. Excellent troubleshooting, diagnostic and problem solving abilities -continually

explore ways to improve and promote quality, and address new demands and challenges with a positive

attitude.

Strategic Planning ● Needs Assessment ● Process Improvement ● Project Management

Network Administration ● Software Development ● Deployment Migrations

Trouble Shooting ● Technical Support ● Quality Assurance / Testing ● Web Design

Training / Development ● Team Leadership / Motivation ●Negotiations ● Client Relations

Technical Skills

QA Automation Tools

Selenium ● TestComplete ● WinRunner

Languages

HTML ● SQL ● JavaScript ● php ● css ● PERL ● C ● C++ ● XML ● SQL ● asp

Databases

MySQL ● MS SQL Server

Software

CVS ● minicom ● JIRA ● Microsoft Source Safe ● Eclipse ● Apache Web Server ● Tomcat

Operating Systems

Windows ● Linux ● Ubuntu ● Fedora ● IBM mainframes

EXPERIENCE

United Way, San Jose, California ● 10/2012 - Present

Provider of solutions technical for non-profit organizations within Santa Clara County

Software Developer/Quality Assurance Engineer

Create website for Mothers Milk Association of Santa Clara County. Successfully designed, developed,

tested and implemented a website for employees to take breast milk donations. Using Selenium IDE

performed manual and automated testing on website. Used SQL queries to verify data results. Create

processes to export and import Database along with archiving of source code.

DIRECTV, Cupertino, California ● 05/2008 - 06/2010

Provider of consumer digital television entertainment in the United States and Latin America

QA Engineer

Performed Black and Grey box testing on television set top boxes. Create test environment which

consisted in configuring Windows XP and Ubuntu machines with required software along with

connecting and configuring routers and switches. Installed new software builds and kernels; verified

and validated software updates; and, making appropriate modifications, conducted test cases. Created

bug reports and verified their fixes.

Accomplishment:

• Created a website using HTML to document processes and procedures required to perform tasks

efficiently and effectively. Project significantly reduced learning curve of new QA Engineers.

WYLDFYRE TECHNOLOGIES, Campbell, California ● 09/1999 - 05/2005

Provider of desktop and web based real estate applications to access to the Multiple Listing Services

(MLS)

QA Engineer

Performed manual and automated testing on web based and desktop software designed for real estate

industry. Lead QA initiatives in testing desktop products. Creating test plans and test cases based on

marketing requirements, and writing automated test scripts. Communicate status and issues, and

recommended revisions. Provide final approval of installation disk and software for updates and

installation. Participated in technical and code reviews; collaborated with developers to isolate and

reproduce defects; and worked closely with cross-functional teams. Managed Defect meetings to

assign and prioritize bugs to be fixed by developers. Wrote bug reports and verified fixes. Tested

InstallShield installation scripts for desktop products; installed Windows operating system on PCs; and

performed troubleshooting in testing environment.

Accomplishments:

• Addressing application’s need for specific MLS IP addresses, created website with HTML and

JavaScript to supply users with data required to install application. Web page served as a

reference to teams for installation of desktop product.

• Using JavaScript, developed automated test scripts for regression testing, reducing release time by

20%

• Formulated standard testing checklist and increased test coverage by 15%.

IBM Corporation, Boca Raton, Florida ● 09/1995 - 10/1998

Global Technology Services provider of IT infrastructure and business process services which includes

strategic outsourcing, integrated technology, maintenance services and technology-based support

services.

Functional Verification Engineer

Performed functional verification testing of video cards on OS/2 and reported problems to developers.

Recreated problems and verified fixes; and provided OS/2 technical support for video cards.

Accomplishment:

• Facilitated manager’s ability to allocate resources and evaluate support team’s training needs by

creating weekly status worksheet to track status of problems and identify weekly goals.

EDUCATION / CERTIFICATIONS

B.S., Industrial Technology, San Jose State University - San Jose, California

UNIX Programming Certificate, University of California, Santa Cruz - Santa Cruz, California

OS/2 Systems Engineer Certification

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