Sales Manager

CHARLES D. DUNN 770-***-****

**** *********** **. **************@*******.***

Stone Mountain, GA 30087 678-***-**** (cell)

SUMMARY:

I have over 20 years direct experience in, and management of, all aspects

of technology management, in the Energy, Electronic Funds Transfer,

Financial, Transaction Security, and Health segments, including, but not

limited to, marketing, systems analysis, programming, specification

writing, customer support, sales support, channel sales, international

sales, Internet services, embedded systems (firmware), and all types of

documentation.

EDUCATION:

Master of Business Administration - Santa Clara University, Leavey School

of Business

Bachelor of Science in Electrical Engineering - University of Notre Dame

Executive Development Program - Wharton School of Business, University of

Pennsylvania

CEM - Certified Energy Manager, Association of Energy Engineers

Military: Officer, USAF, Security Background Investigation, Honorable

discharge

PROFESSIONAL EXPERIENCE:

Custom Energy Solutions, Orlando, FL 2008 - Present

Vice President Product Management, Energy Management Systems

I manage all aspects of the Energy Management Product Line. I direct

interaction with customers, product suppliers, new product development for

these Web based DDC products. I interview customers and prospects to

determine the best feature/function set so as to maximize the acceptance

and purchasing of the products throughout the market. I prepare the

specifications that the product development teams use to build the

products, which use RF technologies of 802.15, 802,11, ZigBee, and M2M, for

Energy Management with implementations involving Direct digital

Controllers, Advanced Metering Infrastructure, and Smart Grid.

Onity, Atlanta, GA 2005 - 2008

Energy Management Systems Product Manager

I managed all aspects of the Energy Management Product Line. I directed

interaction with customers, technical product partners, off shore hardware

producers, internal engineering, software research and development. I

worked directly with offshore developers and Quality Assurance to ensure

product requirements were met. I was responsible for new EMS features and

enhancements to Energy Management software and firmware, including central

control system, wired and wireless network communication, and DDC embedded

firmware

Wausau Financial Systems, Atlanta, GA 2003 - 2004 (company based in Wausau,

Wisconsin)

SafeAssured Product Manager

I was responsible for establishing the product markets for the Child ID

system "SafeAssured". This product incorporated state-of-the-art forensic

ID capability to allow law enforcement organizations all the information

they needed to quickly identify a missing child. I was responsible for

determining the specific product features that would be necessary to

successfully release the product into specific vertical and geographic

territories.

Charles Dunn and Associates, Atlanta, GA 2002 - 2003 (independent

contracting)

Senior Consultant

As a senior level consultant to strategic decision makers within the

Banking Industry, I interviewed critical personnel, analyzed processes and

outputs, and recommended operational improvements that would result in

operational and/or financial benefit to the organization. I produced Web

sites and written documents using PowerPoint, Word, Excel, Visio, Project

and FrontPage.

Entrust Technologies, Dallas, TX 2000 - 2001

Director New Business, Financial Industry

Entrust products are Public Key Encryption products that have become

crucial to the security of financial transactions, especially over the

Internet. I was responsible for determining the need and subsequent fit of

Entrust Products into Banking and Electronic Funds Transfer software

products and establishing partner relationships that would capitalize on

those technical and distribution collaborations.

Paylinx Corp, Dallas, TX 1999 - 2000

Vice President, Global Distribution

Paylinx was a Web-based producer of a product which greatly reduced the

cost of accepting credit cards by Internet retailers. I was responsible for

determining through my international contacts exactly how this product

needed to be built such that it would satisfy the global requirements of

credit card acceptance.

Autotester, Dallas, TX 1996 - 1999

Vice President, Global Distribution

Autotester is a software company producing automated regression testing

software tools. I was responsible for determining exactly how these

products needed to function, considering such characteristics as multiple

language support, such that they would allow distributors to successfully

market in their respective geographical territories.

S2 Systems, Dallas, TX 1986 - 1996

Vice President, International Professional Services

S2 Systems is a software company producing Electronic Funds Transfer and

Medical Claims Processing Software. I was responsible for managing the

implementation of the software at all customer sites outside of the United

States, including establishing and training technical and customer support

groups located within 7 major global markets. Most of these partners

developed add-on software modules for "localizing" the functionality of the

product; I was responsible for homologation of those add-ons with the base

product, licensing of the application program interfaces necessary to do

the add-ons, and coordinating support for the combined product.

First American Bank, West Palm Beach, FL 1984 - 1986

Chief Information Officer

I was responsible for a staff of 30 at this $1.5 Billion Commercial Bank.

My responsibilities included selecting all software products which were

acquired to perform the various banking functions at the bank.

MAJOR ACCOMPLISHMENTS:

* I formed a collaboration of R&D and Sales and a major prospective

customer, which identified a new set of uses for our software opening up a

completely new market segment

* I built an international organization for an e-commerce oriented software

firm, establishing partner relationships, including product development for

localization, in 5 major international regions of over 70 countries, and

hired key personnel in those countries to manage sales and implementations

for software and hardware products.

* I have written and negotiated scores of business partner contracts,

including sales channels, technical collaboration, "localization"

development, implementation services, and support

* I established an OEM program, worth $20 million, that opened a new market

for a series of technology products

* I presided over an international professional services division growing

it from a staff of 10 to staff of 70 and opening seven new offices in

Europe, Far East, and Australia

* I researched and identified major industry trends, and based also on

competitive analysis, developed software strategy including marketing

programs, performance criteria, contractual relationships, and sales

support

* I created an incremental revenue generating division called the Business

Analysis Group which, as a billable consulting service, prepared business

plans, strategic plans, feasibility studies, and cost/benefit analyses,

which added $5 million in revenue the first year

* I have written press releases, spoken at conventions, and been

interviewed in trade journals on issues related to industry trends and

directions

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