R obert J. F rost, MBA
*** ******* **., *** * ateo,Ca. 94401 (650)
***-**** – cell
R -F ****@*********.***
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M anagement
D ynamic Leader with success at the Corporate, Regional and local levels
Over 20 years of experience directing operations as well as multi-project
management; consistently exceeds company and client expectations. Skilled in start-
up, tu rnaround, and rapid growth environments. Develops corrective action plans in
l ine with business goals, policies and values. Managed multi-million dollar budgets.
Business Planning B udgeting/Cost Control Purchasing Strategy
Sales/Marketing Variance Analysis Estimating/Pricing/Billing Customer
Relations Account Management Performance Reviews Process Improvement
B 2B Presentations Team Facilitation Engineering/Construction Regulatory
compliance Competitive Bidding Real Estate
Selected Cont ributions -
• Ignited subcontractor lead sales to tu rnaround a terri tory from 6 th p lace to a
#1 ranking out of 19 national markets. Called on website respondents,
qualified scope of work and customized product/service solutions.
• Streamlined operations to improve shipping accuracies and enable increased
h i ring of sales and support staff members, leading to $2.5 million boost in
business revenues.
• Spearheaded the installation of new power vault and t ransformer in historic
l andmark in San Francisco, consisting of 26 stories and 320 physician offices;
built 200 additional offices over a five-year period.
P rofessional Synopsis –
I NS I DE SALES:
Contractors State License Service: License Consultant
2009 E valuate applicants to enroll in educational programs/courses.
Farmers I nsurance, New York Life I nsurance: I nsurance Broker/Agent :
L ife, Accident and Health, Property & Casualty; Fixed Annuities, Long Term Care
Certifications
2008 - 2010
OUTSIDE SALES:
Commercial Sales Representative
2004 – 2008 A DT Security Services; Protection One; PSI Secure
Perform Effective account management, lead generation, site surveys, estimating, proposal
generation, contract negotiations, sales and customer service. Represented four product
l ines: Access Control, Fire alarms, Burglar alarms, CCTV.
Area T rade Manager – Improvenet, I nc.
2002-2003 Recruited local subcontractors into a companywide database; brought my
ter r i tory from 6th p lace to fi rst place out of 19 ter r i tories nationwide through aggressive
business development efforts. Lead sales, prospecting, contract negotiations and customer
relations
PART – T I ME EMPLOYMENT
United Parcel Service: Part time Supervisor –
Dock Supervisor
2000-2001
CONSTRUCT ION/REAL ESTATE MANAGEMENT -
General Contractor/Real Estate Agent
1993-1999 O wned and operated a commercial/residential construction business. Gained and
u tilized recognition from local property owners, shopping centers and businesses to increase
business revenues. Directed the sales cycle, purchasing, marketing, contract negotiations,
f inancial controls, employee recruiting, payroll and HR benefit procedures. Licensed Real
Estate agent with Caldwell-Banker.
Construction, Maintenance and Engineering Supervisor – Harsch Investment
Corporation 1987-1992
Assistant to the Vice-President of Leasing/Operations: As C/M/E Supervisor,
m anaged the
T ENANT I M PROVE MENT PROGRAM including initial tenant interviews, space
selection, plan & design coordination, estimating, lease negotiations, permitting,
p urchasing, scheduling, progress inspections, change-order processing, punchlist
a nd closeout (COO) – constructed/remodeled approximately 200 medical/dental
offices in five year span. Ensured code conformance to the UBC, UPC, NEC, U MC,
N FC, Title 24 ADA compliance;
CAP ITAL PROJECTS PROGRAM including installation of PG&E on-site power
v ault, electrical distribution system and MCC, new roofs, new sidewalk elevator,
new air compressors, M R I/CT scanner system, new hallway carpeting, UST
r emoval, new sewer lateral, new HVAC system, Handicapped restroom conversion
p rogram;
M A I N TENANCE PROGRAM including janitorial, operating engineers, security,
e levator starters, bio-hazard program management, energy conservation program,
asbestos abatement program, hazmat program, Title 22 compliance;
A DM I N ISTRAT ION including recruiting, performance evaluations, vacation
scheduling, budgeting, variance analysis, reporting, CAD program admin, blue-
print archiving, tenant communications/relations, tenant billings, tenant/landlord
contract maintenance management, Fi re Safety Di rector – SFFD, conducted
p ractice fire drills, w rote emergency P rocedures Manual, Evacuated
a pproximately 3000 people from the building during Loma P r ieta earthquake;
P roperties: 26-story, 240,000 sq. ft. high-r ise with attached 400 car parking
structure; 900 car free-standing parking garage w/arcade-style sidewalk level
r etail; 40,000 sq. ft. mixed-use professional/retail building and 90 room SRO hotel.
M anager, Store Planning – Kelly-Moore Paint Company, I nc.
1986-1987 P lan, design, construct retail branch stores including f lammable containment
s torage room design. Western United States (Texas, Colorado, Oklahoma, Washington and
Northern and Central California)
Education -
M aster of Business Administration; Bachelor of Arts in Psychology (CSU Chico);
C ivil Engineering Coursework ( San Jose state University)
L icensing –
California Department of I nsurance – license #0G19674 - cur rent
P &C; Accident and Health; Life Only
Contractors State License Board – General Contractor - License # 620989/748813
(1991-2000) Department of Real Estate – id # 01189928 (1994 – 1998)
A ffiliations –
B urlingame Lions Club – (2005 – 2009) Fi rst,Second, Third Vice-President
S t. Catherines Catholic Church – choir/usher - employment networking ministry –
l ead administrator.