Customer Service Manager

RONALD H. RICHEY

* ************ ****

Simpsonville, SC 29681

864-***-**** (cell)

864-***-**** (home)

OBJECTIVE

To obtain a challenging position utilizing my HVAC experience to meet the

goals of the organization in an atmosphere that encourages professional

growth.

SUMMARY OF QUALIFICATIONS

EPA certified professional with over six years of residential and light

commercial HVAC experience in the areas of diagnostics, troubleshooting,

maintenance, repair, installation, estimating, and sales.

PROFESSIONAL EXPERIENCE

Completion Inc., dba Complete Heat & Air 6/2004 -

10/2010

Easley, SC

Lead Technician

* Provide technical support to technicians and installers as needed.

* Install, maintain, and repair air conditioning, heating, and

refrigeration equipment.

* Inspect and check equipment for proper operating conditions.

* Replace defective breaker controls, thermostats, switches, fuses, and

electrical wiring.

* Recover and charge refrigerant as needed.

* Maintain and repair compressors, motors, pumps, blowers, fans, and

controls.

* Estimate job costs for materials, labor, and installation.

* Maintain schedule, invoices, billable hours, and warranty paperwork.

* Inventory parts and material.

* Coordinate with suppliers to obtain equipment and materials for jobs.

* Provide customer service.

Bi-Lo #112-****-****

Fountain Inn, SC

Frozen Food and Dairy Manager

* Supervised 3 employees.

* Maintained all paperwork for department.

* Maintained daily inventory of frozen food and dairy products and

ordered items.

* Cleaned refrigeration cases.

* Maintained quality by rotating stock to ensure food freshness.

* Stocked products.

Bi-Lo #172-****-****

Honea Path, SC

Lead Stocker

* Supervised 3 employees on stock crew.

* Ordered and stocked products.

Ronald H. Richey

Resume, Page 2

Span America 1990-1992

Greenville, SC

Production Worker

* Operated table saw to cut foam to desired widths.

* Maintained safety by performing daily machine inspections.

EDUCATION

Greenville Technical College

Associate Degree in Occupational Technology 2005

Diploma Industrial Technology, Major HVAC 2005

Certificate HVAC Refrigeration 2004

Certificate Electricity and Refrigeration

2004

COMPUTER SKILLS

Microsoft Word, Excel, Outlook, QuickBooks

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate