EXECUTIVE SUMMARY
Dedicated marketing professional with a strong track record of
developing customer loyalty and managing retail sales operations
SUMMARY OF QUALIFICATIONS
** ***** ** ******l retail experience and 8 years of that time in retail
management.
Possess strengths in management, leadership, training, organization, written and
oral communications skills, and the ability to identify and solve problems.
Work well with people of diverse backgrounds, cultures, professional and
technical levels.
Extensive experience using MS Word, also experience with MS Office including
Excel and PowerPoint.
Provide a positive working environment that promotes excellent customer service.
Continually recognized with positions of increasing responsibility for
outstanding work ethic
PROFESSIONAL EXPERIENCE
T-Mobile Limited Amtel LLC North Richland Hills, TX [12/2009 - 06/2010]
Retail Store Manager
Marketing, Sales, Coaching, Merchandising, Hiring and Terminations, Inventory,
Daily Paperwork, P/L Accountability, Time Approval, Daily Paperwork
Managed team of two part-time and three full time employees
Established and maintained clean, professional and profitable retail outlet
location
CCC Roofing Plano, TX [4/2009 - 12/2009]
Sales and Operations Director
Offer necessary on site administration along with proper quality control
measures for ensuring the entire project finish on time and due budget. Provide
necessary coordination and planning for the contractors along with the
subcontractors. Organize cost control with required payroll management.
Carried out budget preparation, estimation and bids along with producing various
proposals, planning and necessary contracts. Responsible for subcontract
negotiations and purchase orders as well as usual contracts with customers.
Cut purchasing costs 9% through vendor partnership program .
Managed team of two part-time and four full time employees
T-Mobile Southlake, TX [8/2003 - 2/2009]
Retail Training Store Manager
Conduct interviews, hire and train the new candidates and existing staff.
Direct all the operations of sales floor and prepare reports for daily sales.
Management and operations of the store. Handle the inventory control, maintain
functions and merchandizing. Hold semi-annual training sessions for all market
level employee's.
Received ' Top Store Performance ' award in Q1 and Q2 2007
Received ' Top Store Performance ' award in Q1 and Q3 2008
Successfuly trained over 200 market employee's as a Retail Training Store
Manager.
Managed team of three part-time and five full time employees
EDUCATION
Tarrant County Community College, Hurst, TX [2009 - Current]
University of Phoenix, [2004 - 2005]