S
A
Solomon Adegunsoye
Stone Mountain, GA 30083 •cell: 404-***-****
E mail: *************@*****.***
OBJECTIVE A responsible and challenging position in computer operation field where I will be able to utilize
my professional experience.
Atlanta Metropolitan College
Education
Computer Science (2009 Present)
New York Blue Data Computer
A+ Certified (Graduate 2005)
Yaba College of Technology
Business Administration
University of Lagos
Diploma in Computer Science
Nafowa Computer School
Diploma in Computer Engineering
Computer Field Technician 06/2009 Present
Experience
SAIT Services/HP
Onsite Break/Fix Supports and providing Hardware and Software remediation
to keep IT assets up and running.
Working directly with HP to set up Bank of America Computer Hardware,
Software and Printers up and running for everyday use.
Deploying and Updating Software, Repairing Hardware, Testing and support of
Laptops, Desktops and Printers.
Computer Technician 07/2008 03/2009
Dendrite Sanofi (Buford, Ga)
• Identifying common symptoms and problems with computer hardware, software, and also issue
associate with network communication.
• Providing answers and resolution to client computer issue.
• Reset client’s password and user identification by using different types of computer applications.
• Building configuring and setting up computer to meet client need.
• Managing document and escalating status of user’s computer to various
department and diagnosing client’s computers
11/2006 04/2008
Computer Technician
DOT Computer (Austell GA)
• Identifying common symptoms and problems with computer hardware, software, and also issue
associate with network communication.
• Providing answers and resolution to client computer issue.
• Reset client’s password and user identification by using different types of computer applications.
• Building configuring and setting up computer to meet client need.
• Managing document and escalating status of user’s computer to various
department.
Helpdesk Support 05/2005 10/2006
Spherion (Laurel MD)
• Managed custom technical and non technical request.
• Ensure resolution of critical request within stipulated time. Communicated with guests
both verbally and in writing to achieve successful guest satisfaction.
• Managed user community of over 100 PC LAN network computers on various platforms (OS
Mainframe, Novell Network, NT and Windows XP).
• Responsible for client workstation installation of software and connection to the
LAN, WAN.
SKILLS • A+ Certified, experience with computer software, identifying common
symptoms and problem associated with laptop and desktop.
Operating System: Windows XP, Windows 2000, MS DOS, Unix Linux.
•
Application: Word, PowerPoint, Access, Excel, Remedy, Group Wise,
•
Mainframe Hogan, MS Office.
AVAILABLE UPON REQUEST.
REFERENCES