J. Eric Johnson, II

*** ***** ** ****** #***

St. Augustine, FL 32095

904-***-****

abh6de@r.postjobfree.com

OBJECTIVE To acquire employment with a solid company for long-term growth and advancement.

EDUCATION Embry Riddle Aeronautical University Daytona Beach, FL

Bachelor of Science Aeronautical Science

Mercer University Macon, GA

Bachelor of Arts History

PROFESSIONAL Galaxy Aviation St. Augustine, FL

EXPERIENCE Customer Relations Director April 2007-August 2010

• Dealt with interaction between company and all customers, vendors, and employees to create an

environment that anticipated needs and exceeded expectations to promote company.

• Developed several new customers to expand and grow company.

• Followed day-to-day market trends to provide the unprecedented customer service.

Conch House Marina Resort St. Augustine, FL

Director of Marina Operations October 2005-February 2007

• Dealt with all aspects of operations, both internally and externally, for 150 plus slip marina.

• Restructured marina staff and operations to increase profits, safety and customer service.

• During tenure increased operations profits by10- 15% over each year.

Vintage Props and Jets New Smyrna, FL

Pilot/First Officer Program/Flight Line Personnel February 2004-August 2005

• Flew King Air 100 aircraft scheduled and on-demand FAA Part 135 service throughout FL and

Bahamas.

• Work on flight line servicing transit and based customers.

Conch House Marina Resort St. Augustine, FL

Dockmaster July 2000-October 2002

• Oversaw day-to-day operations for 150 plus slip marina.

• Dealt with all aspects of customer and employee relations.

World Golf Foundation St. Augustine, FL

Commemorative Brick Program Coordinator July 1998-June 2000

Guest Services Coordinator

• Handled marketing, sales, and installation of brick program.

• Continually exceeded sales expectations.

• Managed and supervised 30-40 employees, and handled all customer issues.

Chimes Café St. Augustine, FL

Owner/Manager August 1996-June 1998

United States Army

Noncommissioned Officer Infantry October 1990-October 1995

• Promoted ahead of peers.

• Graduated in top 10% of all schools attended.

SKILLS Extensive computer knowledge of Microsoft Word, Windows, Excel, and Power Point.

INTEREST Soccer, Golf, Boating, Surfing, Hunting and Shooting.

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