Customer Service Construction

M ICHAEL E. BRADSHAW

**** **********, *****, ** *****

PHONE: 512-***-****

E –MAIL: **********@*******.***

OBJECTI VE

Seeking a management position that challenges me personally and professionally. I am most effective in a

position where I can make a positive impact on the success of the organization and that leverages my

experience, skill and ability.

RELEVANT EXPERIENCE

DR Horton

June 2006 – Present

Construction Superintendent

• Supervised craft supervisors, clerical staff, and other personnel employed in construction work.

• Enforced work safety rules, either by company policy or as mandated by law.

• Handled inspections by government officials to verify code compliance.

• Organized and coordinates the work of craft employees on construction projects.

• Exercises control over rate of construction progress in order to complete construction project

w ithin time limits.

Future Technologies

October 2005 - June 2006

Independent Contractor, Time Warner, Austin, TX

• Responsible for customer service & sales during the installation of cable, internet and phone

service.

• Effectively managed in person customer service concerns.

• Successfully organized daily strategy and logistics to insure that work was completed on time and

to the customer’s satisfaction.

Hart Construction

July 2005 - October 2005

Independent Contractor, Geronimo, OK

• Learned the basics of construction including framing, insulation and tiling

United States Air Force Security Forces

January 1999 - January 2005

Law Enforcement Desk Sergeant, Whiteman Air Force Base, MO

May 2004 - January 2005

• Supervised and implemented law enforcement activities for the Whiteman Air Force

Base community protecting over 6,400 personnel assigned.

• Investigated major traffic accidents & crimes occurring within exclusive federal jurisdictions

• Suppressed crime through the use of community oriented policing such as mobile

and foot patrols and quarters watches for over 1,150 residential units.

• Maintained current knowledge of all operating instructions, regulations, policies,

federal laws and relevant state laws.

United States Air Force Security Forces

Commercial Intrusion Detection System Operator, Whiteman AFB, MO

June 1999 - May 2004

• Provided technical expertise in guidance to flight leaders and area supervisors on operational matters and

security requirements relating to protection level one resources.

• Directed the deployment of response forces to potential threats.

• Provided immediate visual assessment of alarmed perimeter and facilities.

EDUCATION

• State Fair Community College

Sedalia, MO

May 1999 - September 2002

• Airmen Leadership School

Whiteman Air Force Base, MO

June 2003

• Missouri Highway Patrol Headquarters

Lee’s Summit, MO

June 2003

• Missouri Radio Detection and Ranging

Whiteman Air Force Base, MO

May 2003

OTHER QUALFICATIONS

• Permanent Employment Card

• Supervisor while in the military

REFERENCES

As requested

SECURITY CLEARANCE

Updated September 2003

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