Manager Training

Kevin L. Elmore - **** Beechwalk Drive - Virginia Beach - Virginia 23464

Cellular: 757-***-**** *****.*.******@***.***

HIGHLIGHTS OF QUALIFICATION

. 10+ years as a classroom instructor and curriculum developer

. Familiar with the ADDIE Model of curriculum development

. Obtained Master Training Specialist

. Consistent, dependable and accurate in carrying out all tasks to a

successful conclusion by setting goals that are aligned with those of

the organization.

EXPERIENCE

Northrop Grumman Nuclear Engineering Test (E84) Continuous Improvement

Group, Newport News, VA. December 2007 - Present

Continuous Process Improvement Analyst

. Manages E84's Corrective and Preventive Actions Program (CPAP) which

is used to accomplish the following:

- Ensure E84 consistently meet Quality Standard, ISO 9001-2000

requirements.

- Assist management in establishing annual Key Process goals.

- Identify and correct nonconforming processes and first-time quality

shortfalls as defined by the end user.

- Follow-up with the end user to verify corrective actions were

effectively implemented.

- Create a long-term focus on preventive actions that mitigate the

risk of occurrence of problems, thus, providing the highest level

of positive cost reduction and business performance.

- Validate the effectiveness of our Quality Management System by

ensuring our Key Processes and products are continually evaluated

for first time quality and performance. Our Departments score is

4.0 on a 5.0 scale and is rated "Fully Effective".

. Serves as team Facilitator on process improvement teams chartered to

assess the performance our Key processes. Below are some of the

results:

- Reduced the administrative burden of our safety Tag-out process.

This was accomplished by removing redundant requirements contained

across 6 governing documents and consolidating the remaining

content into 1 procedure.

- Identified non-conformance with the monitoring and auditing

processes mandated by the Navy and required by the Tagout Users

Manual (TUM).

- Identified personnel weaknesses relating to performance

expectations of our Test Engineers within our Key Processes. This

resulted in establishing guidelines and expectations for Test

Engineer performance that were utilized to develop competencies for

the training group.

- Reduced the administrative burden of our safety Tag-out process.

This was accomplished by removing redundant requirements contained

across 6 governing documents and consolidating the remaining

content into 1 procedure.

- Performed Value Stream and Process Mapping of key processes,

providing fact-based process descriptions as a basis for

understanding current problems and opportunities.

. Facilitates monthly Manager Metrics Performance meetings as a change

agent, promoting organizational change and barrier removal required

for continual improvement.

. Spearheaded the development of a centralized data collection

repository for trending problems at the Human Performance level

obtained from Shift Test Engineer logs and the QID Q-1046 (QPS)

database. This allows us to trend problems at an individual,

platform, or departmental level as well as the associated Key

Process(es) affected.

. Developed a new method of collecting and assessing Engineering Test

Procedures, allowing us to track the "cradle to grave" history and

first time quality of each procedure more efficiently as defined by

the end user.

U.S. Navy - Center for Personal and Professional Development, Norfolk, VA

April 2004 - October 2007

Program Manager/Instructor/Curriculum Developer

. Facilitated small/large group sessions to include role-play scenarios

at all levels of leadership, preparing individuals the ability to

interpret navy policy.

o Number of students trained 6000+

. Using the ADDIE Model, I managed the curriculum development of the new

Urinalysis Coordinator computer based training (CBT) course and the

revision of our 3 classroom based courses ensuring we met all training

requirements. The new CBT course increased our number of personnel

trained from just over 300 in 2005 to over 2300 in 2006.

. Maintained prescribed standards for curricula design and revisions,

testing, training support, instructor performance, and

internal/external evaluations.

. Oversaw the revision of our formal training courses to meet set

deadlines established by the Navy. The following are the results:

- Seamless course revision. No courses were cancelled or schedules

impacted, allowing us to continue to meet our training mission and

support the fleet.

- A 30 percent increase in annual student throughput.

- A significant reduction in training man-hours.

- Saved the Navy thousands of dollars in contractor costs to perform

the same function.

. Developed and implemented a test item analysis tools and end of course

online survey program used to determine curriculum improvement

requirements.

. Conducted workshops and seminars on the proper use and deployment of

the Navy's latest urinalysis software program to over 500 personnel.

. Provided guidance, consultative services, workshops and technical

support to commands worldwide via teleconferences, direct-site visits,

phone and Emails in the standardization and support of Department of

the Navy programs.

. Conducted system, trend, and deficiency analysis to evaluate over 200

naval units' Alcohol and other Drug (AOD) prevention programs,

identified early problem indicators and designed and implemented

corrective solutions for commands not aligned with Navy policy.

. Conducted executive level briefs on the results of data analyses and

evaluations of current procedures and processes utilizing both oral

and written materials to support conclusions and recommendations.

. Provided guidance, consultative services, workshops and technical

support to commands worldwide via teleconferences, direct-site visits,

phone and Emails in the standardization and support of Department of

the Navy AOD programs.

U.S. NAVY - USS WINSTON S. CHURCHILL DDG81/USS JOHN F. KENNEDY CV67

October 2000 - April 2004

Department Training Manager

. Provided managerial oversight for approximately 330 departmental

personnel, coordinating all training efforts required to meet

operational commitments with a 100% completion rate.

. Supervised 48 Armory personnel responsible for training 350 Security

Force and 500 duty section personnel in weapons handling.

. Improved logistical readiness and support effectiveness by designing a

database in Microsoft

EXCEL that helped my team track active from closed jobs. This

produced the following results:

- Eliminated duplication of paperwork by 50%.

- Reduced of the number of personnel required in the detachment from

27 to 13.

- This allowed for easy archiving and retrieval of closed jobs when

required by higher authority for technical reviews, audits, and job

validation.

. Analyzed and assessed active job discrepancies and determine

corrective actions required, managing all mission essential work

orders from start to completion. Result:

- Reduced the number ship repair work orders open from over 400 in

September 2002 to fewer than 30 in January 2004.

U.S. NAVY - TRIDENT TRAINING FACILITY, BANGOR, WASHINGTON

JULY 1997 - JUNE 2000

Instructor/Curriculum Developer

. Conducted focus group sessions with staff personnel, identifying the

knowledge, skills and abilities required for new course development.

. Conducted task analysis and defined training objectives, required

competencies, analyzed the steps performed for efficiency, and

developed trainee guide manuals.

. Using AIM II software, I designed two new, 4 month long courses that

produced the following:

- Course Terminal and Enabling objectives

- Lesson Plans

- Tests and practical exams

These combined efforts saved the navy $250,000 in outsourcing costs.

. Obtained Master Training Specialist (MTS) Certification.

. Trained students in digital fundamentals, electrical circuit

characteristics, basic and advance troubleshooting techniques, and

repair procedures associated with advanced test equipment.

EDUCATION

. 2006-2007 The National Graduate School Falmouth, MA

M.S., Quality Systems Management, June 2007

. 1999-2000 Southern Illinois University Carbondale,

IL

B.S., Workforce Education and Development, May 2000.

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