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Engineer Customer Service

Location:
Maize, KS, 67101
Posted:
September 16, 2010

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Resume:

Qualificatio Solutions focused and team oriented IT Engineer, creating a

ns professional and enjoyable working environment utilizing

exceptional internal and external communication.

Achievements Assessed requirements, designed, programmed, tested, documented

and compiled e-commerce Linux operating system, January 2008.

Built web host rack server for 16 organizations and currently

maintain administration, setup, backup, and custom configuration,

December 2005.

Authored first book, July 2002.

After reviewing detail designs, built a re-transmitter radio

station K204DQ Wichita, KS, 88.7FM, January 2002.

Designed and submitted for FCC and legal approval, after approval

by FCC, built a LPFM radio station KOCC Oxnard CA, 101.5FM June

1999. Was commended for most complete and thorough design of low

power radio station by Legal Board.

Identified need and recommended relocation of battalion tool room,

documented requirements and migration plan, as well as system

training, and daily processes. Received Navy Achievement Medal

for efforts resulting in 100% accountability of the battalion's

entire mechanical tools inventory worth over $250,000 dollars,

February 1994.

Completed Navy's Total Quality Leadership Managerial Course, June

1993.

Skills Operating Systems:

Windows; 9x/ME/2000/NT/2003/XP/Vista

Linux; Red Hat/Suse/CentOS/Fedora/Ubuntu/PCLinuxOS

Software:

MS SQL, MySQL, Oracle, SAP

MS Access/Office/Publisher/Visio

Adobe Premier/PageMaker/PhotoShop/Illustrator

Macromedia Dreamweaver/Flash/Fireworks

Webmin, cPanel, PHPMyAdmin, Colasoft, CrossTec, GFI, Plesk

Computer Languages:

CSS, HTML, Javascript, PHP, Shell, XML, ASP, Batch, C++, Flash, MS

INI, MS-DOS, SQL, VB

Content Management Systems:

Joomla, Mambo, Drupal, PHP-Nuke, E107, WordPress, phpBB, SMF, OS

Commerce, Zen Cart

Education 2001 - 2002 Manhattan Christian College

785-***-****

Bachelor of Science in Management and Ethics

Theory, methods, and applications of management, accounting,

supply chain, and ethics

Military 1990 - 1996 United States Naval Reserves

Naval Construction Mechanic (Sea Bees) Honorably Discharged

Secret Security clearance 1996

Lead Shop Mechanic, Hazardous Materials Driver, Tool Room

Custodian, Repair Parts Storeman,

Received Navy Achievement Medal for efforts resulting in 100%

accountability of the battalion's entire mechanical tools

inventory worth over $250,000 dollars, February 1994

Experience 2004 - Present Wichita PC D.R., 733 Plantation. Maize, Wichita,

KS 316-***-****

IT Engineer/Owner

Owner and IT engineer performing home and office services for

www.wichitapcdr.com

Designing, building, repairing, both Windows and Linux PCs,

servers, networking, and websites

2008 - 2009 Hawker Beechcraft, 9709 E Central Avenue, Wichita,

KS 316-***-****

Supply Chain Make Specialist I

Developed and maintained an accurate, timely, complete and

executable material requirements plan meeting the company's Annual

Operating Plan and Sales and Operations Planning Committee

Monitored MRP health through SAP taking corrective action where

necessary, coordinated change control according to MRP

requirements, and monitored inventory to maintain at specified

levels providing just in time delivery

Identified and reconciled an $8 million entry error in SAP,

resulted in reconciliation of accounting

2006 - 2008 LSI Logic, 3718 N. Rock Rd, Wichita, KS

316-***-****

Inventory Control II (Contractor)

Maintained 100% accuracy in receipts, issues, orders, entry of new

items, and updating item information

Successfully transitioned from Oracle to SAP, cycle counted

Kanbans and reconciled discrepancies, conducted physical inventory

Performed daily cycle counts, analyzed transaction reports,

balanced inventory levels through BOM and Life Cycle, maintained

logistic support for spares, and coordinated tasks between

manufacturing and stockroom

2004 - 2005 Starbucks, 2166 N. Amidon, Wichita, KS

316-***-****

Store Manager

Managed, hired, trained, promoted, and performed reviews for shift

supervisors and partners

Processed daily operations including payroll, scheduling,

ordering, and accounting and evaluated P&L and trend reports from

ERP software to project budgets and forecasting

2002 - 2003 The Home Depot, 605 S. Seth Child Rd., Manhattan,

KS 785-***-****

Front End Operations Supervisor

Supervised and trained 40 employees concerning company policies,

customer service and professional conduct

Awarded first place four consecutive months for excellence in

performance of managing cashiers

2000 - 2002 Manhattan/Ogden USD383, 2031 Poyntz Ave.,

Manhattan, KS 785-***-****

Fixed Assets Manager

Responsible for accounting and maintaining of all School

District's fixed assets

Designed a translation tool using Microsoft Access to convert

barcode data of fixed assets in order to import into AS/400

Multi-year effort resulting in scanning 100% of 6 million records,

updating assets increasing efficiency and productivity in

accounting and maintaining of fixed assets in compliance of

mandate by Federal Standards (GASBE 34)

1998 - 1999 KBB Networking, 6050 Cardinal St., Ventura, CA

805-***-****

Networking Engineer (Contractor)

Performed network design analysis and configuration validation,

built, tested, installed hardware and software, and updated for

Y2K compliance

Built 50 workstations and 6 servers; configured each to comply

with the California Y2K Compliance Act for the City of Calabasas,

CA



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