Sales Customer Service
Resume:
SARAH DANDRIDGE
Denver, CO 80203
http://www.linkedin.com/in/sarahdandridge
************@***.***
PROFESSIONAL QUALIFICATIONS
A dynamic and driven Sales Professional with a solid reputation in client
development, product promotion, creative sales strategies and excellent
public relations skills. Results-oriented professional with proven ability
to manage priorities in a customer focused environment while creating
opportunities to increase market share.
PROFESSIONAL EXPERIENCE
Denver/Boulder Better Business Bureau, Denver, CO
January 2010 - Present
A Non-profit organization supported by businesses devoted to promoting
business self-regulation.
Business Relations Specialist
. Researched, prospected and invited ethical businesses to become
members of the Better Business Bureau.
. Month to date Revenue of $67,500.00.
. BBB entire sales staff recognized for number 1 in number of sales for
2009 - 2010 at the Better Business 2010 National Assembly.
Proveer Sign & Graphics, Denver, Colorado
January 2009 - January 2010
A leading provider of sign and graphics supplies, equipment and services
with locations across the United States and Canada.
Regional Sales Account Manager
. Prospected, developed and maintained existing accounts in the
Colorado territory, which included increasing revenue and obtaining
referrals.
. Prepared equipment, supplied quotes and presentations demonstrating
solutions to customers needs.
. Responsible for daily, weekly and monthly minimum sales
expectations, such as planned sales calls including phone activity,
in-person presentations and developed a sold follow-up method.
. Achieved 22% revenue growth over 12 month period.
Illustratus / Uhlig Advanced Publishing Systems, Overland Park, KS
April 2007 - December 2008
Nation's leading publisher of high-end, innovative web-based publishing
firm that empowers companies to create high-quality professional
communication pieces for any audience they are trying to reach.
National Account Executive
. Prospected, developed and maintained national accounts within the
property management and senior living residential industries,
including their communication and marketing needs.
. Developed specific marketing campaigns for prospective clients, such
as BPM Senior Living, that focuses on branding, customization within
their budgets.
. Achieved 120% of annual quota within an 8 month period.
. Awarded attendance to the National Apartment Association Conference in
Orlando, Florida, for Outstanding Sales for 2008.
SARAH DANDRIDGE
720-***-**** Page Two
************@***.***
Systems Materials Handling, Olathe, Kansas
October 2004 - April 2007
World's largest distributor and manufacturer of industrial products and
after-market forklift parts for service providers and national dealerships
such as Caterpillar and Clark.
Account Executive
. Responsible for developing relationships with dealerships by offering
after-market parts vs. original dealer parts to increase revenue and
gross profit margin.
. Prospected by handling a monthly average of over 1,300 incoming and
outgoing calls.
. Achieved a 19% increase over 2005 sales of $3,811,379.00 to 2006 sales
of $4,540,869.00.
Account Representative
. Responsible for developing relationships with municipalities,
utilities, and state authorities for vehicle lighting needs.
. Acquired extensive knowledge of vehicle safety lighting and traffic
control products.
. Further developed existing customers and increased sales and
implemented a successful follow-up system that also included a
referral award.
United America Insurance, Fort Worth, Texas
July 2002 - October 2004
Operating since 1947, + (Superior) Financial Strength Rating from A.M. Best
Company insurance company offering a full line of individual life and
health products.
Insurance Agent and Manager
. Responsible for field training of new agents and conducted weekly
sales meetings.
. Led a team of 5 that achieved weekly team goals of $25,000 new
business sales.
. Achieved and maintained individual goal of an average $10,000 weekly
sales of new business for the Kansas/Missouri territory.
Hantover, Inc., Kansas City, Missouri
January 1998 - July 2002
A national and international distributor of production supplies to the food
industry.
Sales Representative
. Responsible for $3,000,000 territory exclusively for Frito Lay and
Interstate Brands Corporation.
. Responsible for increasing revenue by utilizing outbound sales calls,
E-commerce, maintaining customer service and inventory availability
through analysis, predicting and committing inventory availability.
. Achieved and maintained an average of 3% over projected territory
sales.
. Consistently ranked in the top 3 out of 15 member sales team.
Service Representative
. Assisted customers with product merchandise, purchase orders, lead
times and backorder tracking
. Played integral role in company sales and customer support services by
developing a trusting relationship with customers.
EDUCATION, PROFESSIONAL TRAINING & ASSOCIATIONS
Undergraduate studies Kansas State University
International Standards of Operations (ISO Certification)
Customer Relationship Management Sales Software Windows 200 XP, Microsoft
Outlook, Excel Certified
Business Association of Denver, Colorado
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