Shannon Cossin
***** ********, ******** ** *****
Phone: 313-***-**** E-mail: *******@*****.***
Human Resources Professional exemplifying excellent communication and
offering versatile office skills and proficiency in all Microsoft
applications. Strong planner and problem solver who readily adapts to
change, works independently and exceeds expectations. Able to handle
multiple priorities and meet deadlines without compromising quality.
Employment
July 2006 - Dec 2009 TAC Transportation Dearborn, MI
Human Resources
Main liaison for contract employee relations. Responsibilities included
and not limited to:
Contract employee new hire orientation and recruitment/processing of
interns.
Respond to all Contractor inquiries, concerns, etc. and maintain
contact with Contractors
Ensure client expectations are continuously met by providing Contractor
satisfaction
Ensure all paperwork is completed according to procedures for all new
hires
Records management and maintenance for all Department of Transportation
driver files
Assist with administration of benefits and payroll in PeopleSoft
I-9 verification with E-Verify
Assist with recruitment of new candidates as needed
Document all daily Contractor activity information in JobDiva
Responsible for maintaining consistent communication with Contractor
regarding changes in our company polices, upcoming events, etc. with
quarterly news letters and mailings
Maintaining knowledge of current employment laws and practices
Communicate with direct supervisor regarding employment performances to
ensure that employment expectations are being met
Conduct employment verifications
Annual performance appraisals with Contractor
Conduct Contractor terminations
Conduct exit interviews
Coordination of Contractor recognition programs
Jan 2006 - July 2006 Peak EDM, Inc. Wixom, MI
Sales Coordinator
Purchased, sold and shipped EDM consumables. Worked directly with
suppliers/customers to negotiate pricing and coordinate sale of
products. Assisted with accounts payable and receivable in conjunction
with the controller. Problem resolution for customer issues/concerns,
maintained inventory and prepared the proposals, quotations and
purchase orders for machine sales.
Jan 2003 - Jan 2006 The Ritz-Carlton Dearborn, MI & Philadelphia, PA
Food and Beverage Coordinator
Provided administrative support (filing, correspondence, travel,
scheduling) for the Food and Beverage Executive. Assisted with monthly
revenue forecasting, beverage ordering, special projects, planning and
execution of events and promotions in all Food and Beverage outlets.
Coordinated and attended meetings with vendors and high-level customers
and guests to ensure customer satisfaction in all Food and Beverage
outlets.
Aug 2001 - Jan 2003 Anderson Homes Newport, MI
Executive Administrative Assistant
Provided administrative support for the President/Owner of a
residential building company. Duties included answering phones, client
file maintenance, typing, correspondence, travel arrangements,
scheduling appointments, preparation of contracts, permits, client
meetings, etc.
Education
Aug 2003 - Present Wayne State University Detroit, MI
Liberal Arts
Aug 2001 - May 2003 Monroe County Community College Monroe, MI
Business Administration
Skills
Proficient in all Microsoft Office applications, GoldMine, JobDiva, b2b,
PeopleClick, E-Verify, PeopleSoft, Adobe Photoshop, Mac OS X