Customer Service High School

Objective

Service Technician

Education

United States Army, 1991 - 1993

St. Joe High School, St. Joe, Arkansas, 1989

Employment History

**** – Present Aarons Sales and Lease, Harrison, AR

Customer Accounts Manager

Manage over 625 customers with lease accounts. Service, restore and repair customer

laptop and desktop computers, to include Dell, HP and Toshiba

2007-2008 Southern Star Inc., North Little Rock, AR and self employed

contractor

Satellite Installer, Level Three Technician

Service and install DISH Network satellite systems

2002 – 2006 Searcy County Sheriff’s Department, Marshall, AR

Chief Narcotics Investigator

Conducted narcotic investigations including but not limited to the following: interviews

patrol, intervention, arrests, public relations, court appearances, and reporting.

2003 - 2004 North Arkansas Career Center, Marshall, AR

Criminal Justice Instructor

Provided classroom training to high school students on the topic of Criminal Justice.

2001 - 2002 Newton County Sheriff’s Department, Jasper, AR

School Resource Officer

Supplied drug intervention and fire arm safety education to schools within Newton

County. Offered police presence at schools when necessary.

2000-2001 Dempsey Investigations, Huntsville, AR

Private Investigator

Performed surveillance and reporting on suspected fraudulent insurance and worker’s

compensation claims.

1998 – 2000 Self Employed, Western Grove, AR

Roofer

Completed estimates for installations/repairs. Performed installations and repairs.

1995 - 1998 United States Postal Service, Benton, AR

Distribution/Window Clerk

Assisted with mail sorts. Performed customer service/sales support for postal services.

1994 - 1995 Arkansas Department of Corrections, Benton, AR

Correctional Officer

Provided guard and prisoner transport duties. Maintained prisoner work schedules.

Certifications, Additional Skills, and Awards

Law Enforcement Training (1011.5 hours), PADI Open Water Diver Certification,

Vocational Technical Teachers Certification. Proficient with Microsoft Office applications

including Word, Excel, and Outlook. Army Achievement Medal (2), National Defense

Medal, Good Conduct Medal, National Park Service Search and Rescue Award

Contact this candidate