Engineer Software

Location:

San Jose, CA, 95124

Posted:

November 12, 2010

Contact this candidate

Resume:

Kent S. Conrad

San Jose, CA *****

*********@*****.***

QUALIFICATIONS

High Tech Engineer with 20 years server, networking and software experience

in IT support, Research and Development and test. Skills include:

. Detail and process focused

. Critical thinker

. Ability to manage multiple concurrent priorities

. Collaborative and team oriented

. Manage priorities based on dynamic business needs

. Troubleshooting and analyzing complex technical problems

. Effective oral and written communicator

. Quickly master new technologies

. Defining, documenting and communicating product and process defects

. Crafting innovative solutions

. Comfortable with servers and software tools

PROFESSIONAL EXPERIENCE

Vormetric, Inc. Santa Clara, California September 2010-present

Data Center Consultant Coordinate Data Center move to new location in less

than two months. Inventoried entire Data Center containing 650 devices,

completed power, space and networking projections. Assisted with setup in

new Data Center and debugged post move issues. Used Visio to maximize

space utilization in the new Data Center.

Symantec Corporation, Cupertino, California October 2005-May 2010

Sr. Lab Systems Engineer Supported 14 different R&D test labs with over

10,000 devices. Primary focus on new equipment deployments, equipment

consolidation, process optimization, infrastructure

installation/maintenance and automation. Team lead of 7 technicians for

all new equipment deployments, Infrastructure and equipment consolidations.

Supported customer escalation configurations

. Analyzed deployment processes to maximize efficiency

. Established Lab Standards

. Managed Infrastructure issues

. Built large node clusters, ie, 32 node cluster

. Implemented Best Practices in Test Labs

. Communicated Lab Standards using Social Text website

. Integrate systems to function effectively

. Evaluate and assimilate hardware and software solutions for data

centers

ABE Services, (Contractor at Veritas) San Jose, California

July 2004-September 2005

System/Storage Administrator

Supported 8 different labs with over 3,000 devices related to the storage

industry. Implemented lab standards to increase productivity, testing

accuracy and minimize safety issues. Identified, analyzed and solved

problems with various storage systems on a variety of hosts. Deployed

large amounts of new servers in short time frame.

. New hardware setup and storage subsystem configuration.

. Load SUSE, Red Hat, Solaris, Aix Operating Systems and debugged

integration problems.

. Integrated new Operating Systems with 3PAR storage systems and Brocade

switches.

. Tested SymResource provisioning tool and gave feedback to developers.

Kent S Conrad

MAXTOR, INC., Milpitas, California May 2001-March

2003

Senior Test Engineer

Supported a group of ten engineers testing a hardware RAID Network Attached

Storage system. Responsible for identification, tracking and resolution of

issues which could have resulted in major product delays.

. Rescued product release schedule by clarifying product defects and

recommending solutions, achieving release within acceptable timeline.

. Wrote technical reports to management detailing problem descriptions and