Testing Quality
Resume:
SHABANA SHEIKH
*********@*******.***
[pic] OBJECTIVE
To seek a rewarding and challenging position as a SOFTWARE QUALITY
ASSURANCE ANALYST and TESTER in an organization where I can utilize my
strong analytical skills and detail-oriented testing experience. Organized,
independent, self-motivated, great team spirit, quick learner, dedicated
and Excellent communication skills are great assets.
EXPERTISE
. 06+ years of experience in software testing in both manual and
automated testing on client/server, multi-tiered web applications,
Healthcare, Financial, Telecom, Mortgage, Fraud Alert applications.
. Written Test cases and provided proper communication to the testing
team regarding the problems. Good understanding of the business
requirements of the client.
. Write Test Scripts for automation testing.
. Good understanding of UNIX OS, Unix Script and XML .
. Extensive working knowledge of Quality Center and Test Director
. Attended meetings and worked with customers, business analysts,
developers and -
. Management & Interacted with developers to track the defects.
. Experience in testing during the Software Development Life Cycle
(SDLC) keeping in accordance with Standards involved in the process of
the application. Worked with SQL-Server, MS Access, ORACLE and IBM
Rational Rose Enterprise Edition.
. Extensively used SQL queries to interact and verify data in database.
. Extensively used Quality Center for planning and manual testing as
well as a Test management Tool
. Extensively used Bugzilla for defect tracking and reporting.
. Worked extensively with Java, JavaScript, Java Servlets, C, C++, COBOL, HTML, DHTML, SQL, Linux.
. Performed different types of testing that includes Functional testing,
Black Box Testing, Data driven testing, Web based Testing, Automation
and Regression testing, UAT.
. Pretty good understanding of automation tools like WinRunner and Quick
Test
Professional.
. Hands on experience on creating test plans, preparing test strategies,
execution plan & tracking execution coverage and also, in reviewing
and updating test cases written and generated the Test report.
. Experience in preparing bug reports, Traceability matrix, test
matrices, weekly and daily status reports.
. Possesses excellent communication skills along with verbal and written
skills, documentation Skills, problem solving and analytical ability,
worked in multitasked environment.
CAREER PATH
ChoicePoint Inc., Atlanta (Now LexisNexis
Inc.) June 2010 - Sept 2010
Web-based Mortgage Asset Management, Background Check, Loan/Mortgage Fraud
Alert Systems
QA Tester
Team size : 3
Responsibilities:
. Executed Test Cases in Quality Center, reported Defects and
communicated with team-members and others concerned, accordingly.
. Performed regression testing using QTP for data to be tested for
multiple set of values.
. Involved in end-to-end testing escalating testing issues with team-
members, daily status reporting as well as weekly status reporting.
. Responsible for verification of various Modules with multiple sets of
Test data.
. Performed Smoke Test and reported the results to the team-members and
others concerned directly/indirectly.
. For Defect tracking and reporting used the Bugzilla as a Test
management Tool.
. Participated in various meetings such as Change Release, Defect
tracking, Data Reload Status, QA/UAT and IT and updated the concerned
members about the production moves.
Environment: Quality Center, QTP, SQL, WebMethods, Java, MS-Office,
Windows.
Telesis Technologies, India
Feb 2010- May 2010
Life Insurance Corporation Agents Package
Software Application Tester
Team size: 4
This application was developed to deal with insurance plans, policies to
provide access to the Life Insurance Corporation Agents on different LIC
Insurance policy transactions like Policy Holder information, Policy Holder
Payment details, Policy Renew, Expiry Information and Package Details.
Responsibilities:
. Interacted closely with designers and software developers to understand
application functionality and navigational flow
. Developed test plans and test cases to check the functionality of all the
modules
. Performed extensive Manual testing
. Used TestDirector for bugs and defect reporting
. Analyzed functional specifications and provided structure to all phases
of testing by setting test Priorities
Environment: TestDirector, WinRunner 8, Oracle Developer 2000 (Forms 4.5)
and Windows 2000
Suretech Hospital, India
April 2009 - Jan 2010
Medical Insurance And Hospital Information System
QA Tester
Team size: 3
Fully integrated online Hospital Information System for clients including
the Member Registration, Insurance claims Processing, Marketing Reports,
Reception, Patient administration, Out-Patient administration, In-Patient
administration, Nursing Station, Diagnostic center administration,
Pathology, Radiology, Medico Legal Cases, Pharmacy, Financial accounting
Responsibilities:
. Writing test cases for Sanity and Functional testing.
. Tested the Application using Black box Testing Techniques.
. Creation, Updating and Review of Test cases and Test Scenarios
. Participated in reviews and meetings. Defect tracking and reporting
the bugs using Bugzilla.
Environment: Manual Testing, Visual Basic, Oracle, Windows, MS Excel.
Blue Cross Blue Sheild, SC
Dec 2008 - Mar 2009
Health Insurance Provider
QA Tester
Team size : 4
Responsibilities:
. Involved in Designed Test plan and Defined Test Strategy.
. Designing and executing Regression Test cases.
. Developed Test cases for manual testing (which cannot be automated)
and uploaded into Test
. Director (Test Management Tool) and compared with Traceability
Matrix and was involved in identifying the GAP.
Involved in Simulation of Interfaces for Integration Testing.
. Performing GUI, functional testing to ensure that application meets
the specifications or functional requirements.
. Preparing defect reports and tracking the defects using Quality
Center.
. Involved in development and implementation of Test cases, Test plans,
Test data and Test scripts for manual testing for the web site.
. Involved in performing various kinds of testing like System testing,
and User Acceptance testing (UAT).
. Close interaction with designers and software developers to understand
application functionality and navigational flow for manual testing.
. Wrote Test plans and Test cases and reported and logged the defects in
Test Director.
. Involved in compatibility testing with other software programs,
hardware, Operating systems and network environments.
. Performed System Testing, Regression Testing and Integration Testing.
. Recorded and played back few of the regression scripts using
WinRunner.
. Analyzed the results to compare expected and Actual results.
Environment: Test Director, Quality Center, UNIX, Java1.4, JSP1.1, Java
Script1.2, HTML, VB add-in.
ChoicePoint Inc., Atlanta (Now LexisNexis
Inc.) July 2008 - Nov 2008
Mortgage Asset Management, Background Check, Loan/Mortgage Fraud Alert
System
QA Tester
Team size : 3
Responsibilities:
. Executed Test Cases in Quality Center, reported Defects and
communicated with team-members and others concerned, accordingly.
. Involved in end-to-end testing escalating testing issues with team-
members, daily status reporting as well as weekly status reporting.
. Responsible for verification of various Modules with multiple sets of
Test data.
. Performed Smoke Test and reported the results to the team-members and
others concerned directly/indirectly.
. For Defect tracking and reporting used the Bugzilla as a Test
management Tool.
. Participated in various meetings such as Change Release, Defect
tracking, Data Reload Status, QA/UAT and IT and updated the concerned
members about the production moves.
Environment: Quality Center, SQL, WebMethods, MS-Office, Windows.
Malix Technology, Atlanta
Jan 2008 - June 2008
Training
Imparting training for Quality Center, WinRunner, Quick Test Professional,
Unix, SQL, C and Java
Pixaware Technologies., Houston
June 2007 - Jan 2008
Telecommunication
QA Tester
Team size : 3
This application involves testing of three-tier Web-based telephone
ordering system on GUI Interface / IBM Mainframe, association with
proprietary tools
Responsibilities:
. Written Test Cases and executed Test Scripts, reported Defects and
communicated with developers accordingly.
. Involved in end-to-end testing escalating testing issues with
developers, test-plan / SRS / traceability reviews and daily status
reporting.
. Responsible for verification of various Modules with multiple sets of
Test data
. Prepared Test data and performed Functional Testing and Data
Validation Testing.
. Prepared requirements in Quality Center and mapped the requirements to
test cases
. Performed Integration Testing to validate integration between sub
modules of the application. For Defect reporting and for planning and
executing manual used the Quality Center as a Test management Tool.
. Test plans / test cases documentation using MS Office products
. Participated in design reviews and code inspections.
Environment: Quality Center, WinRunner, TSL, Oracle, SQL, UNIX, C/Java
Genius Computers,
India Mar
2006 -Apr 2007
Financial Services
QA Tester
Team size : 4
This is a web-based application and provides online access to its credit
card members and help them access their accounts, generate reports, pay
bills online, etc
Responsibilities:
. Was involved in creation and execution of Test cases for Functional
Testing using MS-Excel.
. Created Test plan and Test Cases using Quality Center
. Performed Data-driven testing Browser compatibility testing and end to
end testing
. Executed the test cases and reported the bugs using Quality Center
. Attended status meetings and prepared status reports.
Environment: Quality Center, SQL, WinRunner, QTP, Java, ASP, Weblogic, MS-
Office, J2EE
Web Vision,
India
Mar 2005 - Feb 2006
e-Commerce System
QA Tester
Team size : 3
Designed and developed and tested e-Commerce System for the business-to-
business Solutions. The Program included databases for items, suppliers,
customers and invoice. The databases could be maintained through the forms.
The system deals with customer work orders, billing, and pricing, current
order status. Collected user specifications and participated in data
analysis and logical database design including creating of classes, virtual
classes, friend functions. Updating items or suppliers, or customer could
be done through the forms. Implemented several stored procedures, batch
programs, triggers and alarms to maintain data integrity and availability.
Test scripts were written and executed by internal team for functional
testing on multiple platforms
Responsibilities:
. Involved in writing/designing/debugging detailed design specifications
and test plan/ test cases, test scripts to be executed by internal
team for functional testing on multiple platforms like Windows
95/98/00 and NT.
. Developed a detailed Test Plan for the testing effort of the User
Interface.
. Developed Test Cases based on the requirement documents.
. Performed regression, functional testing of B/R module, which
contained information about carrier, calls, duration, rate, etc.
. Performed end-to-end testing on customized by QC
. Performed database testing to verify the rates as per the large
accounts.
. Performed integration testing of B/R and Finance module
. Created Scripts for the running of various Metrics using Win Runner
regression testing on weekly builds.
. Executed SQL Queries to verify the dataflow from the backend.
. Bug reporting, tracking and documentation were done using Quality
Center.
. Weekly Status meeting with Development and Management teams to discuss
bugs and other issues.
Environment: Quality Center, SQL, PL/SQL, Win Runner, Java, JavaScript,
UNIX, Oracle.
TechnoByte,
India
Aug 2004 - Feb 2005
Insurance Services
QA Tester
Team size : 5
The Application was for an Insurance Company, which deals with the day-to-
day transactions of Policies and Claims of different Sectors, like Home
Owners and Automobile and across both Personal and Commercial Lines. My
focus was mainly on Personal Automobile. The Application gives lot of
flexibility to the insurer to access the whole details and transactions of
his Policy Online, he can Claim Online and change or edit his Claim Online.
The Application consists of Many details, like Insured Information, General
Loss Information, Original Basic Loss Information, Policy Information,
Police Details if there are any accidents, Injured Information, if anybody
is injured in the accident, Third Party Damage Information, if some other
Insurance comes into Picture, Repairers and Location of the Accident
Information and finally about the Internal Information.
Responsibilities:
. Involved in development of Test Plan using Test Director/Quality
Center
. Generated user requirement documents from interactions with developers
and end users.
. Provided weekly updates through status report using Test Director.
. Prepared Test Metrics on a weekly basis to know the status of the
application.
. Developed various reports to communicate testing issues with the
project manager.
. Performed Manual Testing for the entire application to check the
navigation flow.
. Generated automated scripts and performed Functionality testing of the
application using WinRunner/QTP to verify the results.
. Wrote test cases based on functional requirements and system
specifications.
. Performed functionality and regression testing of the web-based
application.
. Executed SQL queries to perform backend testing.
. Tracked bugs using Quality Center and created reports.
. Performed Regression testing manually.
. Participated in meetings with developers to discuss enhancements and
modifications.
Environment: Quality Center, WinRunner, QTP, MS-Office, Windows, SQL Server
EDUCATION
-Masters in Computer Science & Engineering, India
-Bachelors in Computer Science & Engineering, India
- Certification Course on Software Quality Assurance and Software Testing,
Malix College, Atlanta, GA
- Sun Certified Java Professional (SCJP) - May 2004
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