Chanel Roker
*** ********** ** ( Alpharetta, GA 30004
*******@*****.***
(O) 678-***-****( (F) 678-***-****
November 12, 2010
To Whom It May Concern:
I am seeking opportunities to work with a company to grow my skills as a
Project Manager. I come to you with a solid understanding of Microsoft
Office 2010/2007 suite, Project, MS SharePoint, Visio, Adobe, Peachtree
Accounting and QuickBooks, E-fax and more. My strengths are Administration
and research analysis of technologies to help small business implement IT
solutions that are scalable to the growth of their business. Currently, I
am pursuing my certification in Project Management. As an Office Manager,
I have installed marketing channels to increase revenue, performed software
migrations to QuickBooks, managed multi-line phone systems, processed
payroll, managed and collected on A/R accounts, maintained calendar, email
accounts and more.
As my resume points out, I have my B.S. in Business Management from the
University of Phoenix and combine my courses of instruction with experience
working independently as an Office Manager to bring fresh ideas and
effective results. I am the career minded, energetic, self-motivated
individual that you are seeking. As an independent contractor, I have had
to manage multiple tasks and projects in the most cost effective ways. The
environment being self employed is fast paced and ever-changing this makes
me familiar with and adaptable to change. I focus on bringing solutions
that will further the success of a business and increase its profitability.
I would appreciate the opportunity to discuss with you in further detail
the ways I can help and seek out your mentorship.
Salary is negotiable, dependent upon the responsibilities of the position.
Please find enclosed my resume for your review and feel free to contact me
through any of the above methods.
Sincerely,
[pic]
Chanel Roker
Enclosure: Resume
Chanel Roker
505 Huntington Dr ( Alpharetta, GA 30004
*******@*****.***
(O) 678-***-****( (F) 678-***-****
Summary of Qualifications
. 8 yrs of experience as an Office Consultant coordinating, planning
and providing support of daily operational & administrative
functions.
Summary of Skills
Microsoft Office 2010/2007 Visio 2007
suite
QuickBooks 2010/ 2008 Constant Contact
Peachtree Accounting 2010/2008 LexisNexis Time
Matters
Adobe Google Apps
Acrobat/Dreamweaver/Photoshop
MS SharePoint 2007 Tortoise CVS
MS Exchange 2007 Type 65 wpm
Virtual Workspace Design
Education
Keller Graduate School of Management G.C. in Project Management &
Accounting In Progress to 2011 certification
Coursework: Managing Quality, Managerial Accounting, Operations
Management
University of Phoenix -Atlanta B.S. in Business Management 2003- 2007
Graduated
Dean's List
Coursework: Research and Evaluation I & II, Employment Law, Critical
Thinking, Human Resource Management
Professional Experience
KSAP Technologies - Alpharetta, GA March 2010 to October 2010
Office Manager
Provided high-level office, networking and computer support to IT
Executive
(Workload: Managed 30+ projects; 19-W2/1099 Employee payroll)
. Created and developed office system to maintain documents and
communications on site & remotely with secure remote connectivity
for PC's
. Performed software migration of financial records from MS Excel to
QuickBooks
. Reconciled historical bank records to produce reports for
Accountant to file business taxes w/ IRS for previous years.
. Collected $350K of A/R in 60 days and brought invoicing current in
3 wks from a 6 month un-submitted status.
. Performed A/P procedures for various consultants both foreign and
domestic.
. Managed the executive's personal finances and records to include
bill payment, bank reconciliation, etc.
. Maintained and manage email communications amongst virtual team
. Performed calendar management to include travel arrangements,
household maintenance, etc.
. Installed & manage the installation of OS and software images on
PC's
. Reviewed, monitored and upgraded existing PC's
. Performed backups and restores for PC, mobile devices
. Served as the Account Executive for End Clients.
. Performed HR management: acquiring, testing, hiring and training
new hire
C.R. Business Services - Atlanta, GA 2006
to March 2010
Office Consultant
Provided high-level administrative support to individuals and small
business
. Developed spreadsheets to improve and inform quality and risk-
assessment initiatives.
. Coordinated and hosted successful web meetings, creating
invitations and promotional materials for consulting service
client(s).
. Performed Internet research: real estate, information technology,
contact harvesting to formulate and build reports on market data
. Performed IRS tax return preparation & filing for individuals &
organizations
. Launched email and fax marketing campaigns
. Developed and managed data in content management system solutions.
. Created and maintained A/P accounts
. Processed and managed A/R accounts
. Performed daily posts of invoices, timesheets, cash receipts
. Performed bank reconciliations
Law Office of David K. May - Sandy Springs, GA February 2010
Legal Assistant (Contractual)
Provide high-level administrative & legal support to WC & PI law firm.
. Answered multi-line phone system to screen calls from clients,
insurance adjusters, attorney etc.
. Organized and filed hard copy cases into physical filing system
. Scanned WC and PI documents into database
. Logged and distributed disbursement checks to clients
. Worked on Server to organize intranet accessibility of files to
Attorney
. Created user accounts and email accounts for staff.
. Communicated case updates to clients
. Managed Attorney calendar.
. Managed client cases using LexisNexis Time Matters Software.
. Created index lists and chronologically organized Litigation
documents into appropriate binders.
. Performed client intake
. Managed office equipment (including troubleshooting)
Xclusive Living - Atlanta, GA 2005 to 2006
Property Acquisition Manager
Served as Liaison for residential Real Estate buyers
. Co-owned 30 residential properties throughout metro Atlanta
. Marketed properties and scheduled viewings
. Screened tenants & collected rent.
. Monitored & submitted mortgage loan documents to lender.
. Managed communications between the buyer and mortgage broker
. Conducted due diligence on properties to be acquired
. Assisted in contract negotiation
John Deere Landscapes - College Park, GA 2001 to 2004
Branch Accounting Manager
Served as Accounting Manager/Administrative Assistant
. Prepared confidential interoffice communications, correspondence,
requisitions, forms, instructional materials, specifications, and
reports of a routine or special nature
. Created and managed A/P & A/R customer accounts using company database
source.
. Created marketing material advertising specials and events to build
company brand.
. Managed and balanced the cash register daily; making bank deposits on
behalf of the company.
. Maintained records of expenditures, monitored accounts, records, and
cumulative balances for customer accounts.
. Acted as office receptionist; answering telephones, placing orders and
scheduling deliveries, ordered office supplies, received and
responded to all levels of staff and the general public providing
information and assistance whenever possible.
. Prepared Inventory, A/P & A/R monthly and year-end reports.
Chanel Roker
505 Huntington Dr ( Alpharetta, GA 30004
*******@*****.***
O) 678-***-****( (F) 678-***-****
References
Alpesh Purohit
CEO/Owner
KSAP Technologies, Inc
Alpharetta, GA
******@********.***
David K. May Esq.
Attorney
Law Office of David K. May
Sandy Springs, GA
********@*******.***
Leticia Beverly
Graphic Designer
L's Print & Designs
Atlanta, GA
Daniel Strey
Branch Manager
John Deere Landscapes
Atlanta, GA
******@*******************.***