Customer Service Representative

Traci Bratton

*** ******** ***** ***********, ** 93308

Home: 661-***-****

************@*********.***

OBJECTIVE

Seeking an entry level position in the Medical Office or Clerical field

where my strong work ethic and ability to learn quickly will contribute to

the success of my employer.

HIGHTLIGHTS OF QUALIFICATIONS

* Recent graduate of a certified Medical Assisting program through

Mexican American Opportunity Foundation

* Three years of experience in Customer Service

* Skilled in front desk office duties including, reception, scheduling

and office machines

* Computer Literate: Microsoft Office Programs; Internet and Windows

* Willing to cross train in any area as needed.

* Ability to compose, type, and format quality correspondence

* Work effectively with minimal supervision; excellent team player

SKILLS AND ABILITIES

* Office Skills

* Multi-Phone Line

* Typing (41 wpm)

* MS Advanced Word

* MS Intermediate Excel

* PowerPoint

* Access

* Medical Terminology

* Nutrition

* EKG

* Phlebotomy

* Soft Skills

* CPR/First Aid

WORK EXPERIENCE

Substitute Cook (02/09 to 05/09) Standard School District

Bakersfield, CA

* Assisted in the cafeteria preparing lunches and serving them to the

middle school and elementary school.

Customer Service Representative (04/08 to 06/08) ACS

Bakersfield, CA

* Made payment arrangements for people who had student loans that had

defaulted.

Instructional Aide (09/05 to 02/08) Standard School District

Bakersfield, CA

* Special Education Instructional Aide working mainly one-on-one with

students in a classroom.

Customer Service Representative (01/05 to 02/05) Pace Staffing

Kent, WA

* Worked for a local phone company through a temp agency making payment

arrangements for them to pay their bills.

EDUCATION

Mexican American Opportunity Foundation, Medical Assistant

Bakersfield, CA

* Medical Office Worker, 2010

Traci Bratton

442 Highland Drive Bakersfield, CA 93308

Cell: 661-***-****

************@*********.***

Professional References

Tammy Crane, Newspaper Delivery

The Bakersfield Californian

1200 Shafter Hwy.

Shafter, CA 93263

Home: 661-***-****

Years Known: 5

Janie Brown, Computer Teacher

Mexican American Opportunity Foundation

2001 28th St.

Bakersfield, CA 93301

Work: 661-***-****

******@**.****.**.**

Years Known: 5

Joanne Williams, Medical Teacher

Mexican American Opportunity Foundation

2001 28th St.

Bakersfield, CA 93301

Work: 661-***-****

Home: 661-***-****

********@**.****.**.**

Personal References:

Tamatha Riddle

1511 Wells Ave.

Bakersfield, CA 93308

Home: 661-***-****

Armida Valdovinos

2100 28th St.

Bakersfield, CA 93301

Work: 661-***-****

Contact this candidate