Customer Service Technician

Jairus N. Misaki

*** ********* ****

Dacula Ga,**019.

Cell: 678-***-****

Email: *******@*****.***

Objective

Secure a challenging position as a Computer Service Technician, Data Center

Technician, Help Desk Support Technician, Programming java platform intern,

which will help me learn and grow technologically as well.

Summary of Qualifications

. Proficient in LAN, WAN, and network installation, monitoring.

. Able to repair, install, upgrade, and maintain desktop and notebook

computers as well as printers and scanners.

. Server setup and installation

. Exceptional customer service skills.

. Excellent written and verbal communication skills.

. Ability to instruct users with computer and presentation skills.

. Above all flexible and fast leaner

Work Experience

Computer Service Technician: April 2009 - May 2010, Microcenter, Duluth, GA

. Perform in-house and remote PC troubleshooting and repair

. Install, repair, maintain, and upgrade desktop and notebook computers

as well as printers.

. Maintenance of Data Center facilities such as servers and cables.

. Use of trouble shooting software to help customers.

Computer Service Technician: Oct. 2008 - March. 2009, ABM Inc Supercenter,

Dacula GA

Installed, repaired, maintained, and upgraded desktop and notebook

computers; performed maintenance on printers.

. Participated in on-site training sessions.

. Attended IT forums, conferences, and networking events.

Education

Georgia Perimeter College

. Associate Degree in Computer Science

o Graduated

Gwinnett Technical College

. A+ Certification Courses

. N+ Certification Courses

Certifications/Training

. CompTIA: A+, Network+, Data Center Technician

Computer Skills

. Languages: HTML, Java

. Excellent keyboarding skills

. Operating Systems: Windows NT/2000/XP/Vista and Windows 7

*References available upon request.

More Information...

Now pursuing a Bachelors Degree in Computer Science and I would work mostly

2nd shift but available over the weekends. Am currently a permanent

resident, comfortable with anything from 10.50/hr. Looking forward to

talking to you and being able to advance my computer skills.

Contact this candidate