Customer Service Sales

VIOLET Z. SULLIVAN

**** ******** ***** ***** 813-***-****

Dunedin, FL 34698 *******@*****.***

Objective: Utilize highly developed analytical abilities, administrative

skills, marketing and production experiences, transactional sales

experience, and creative problem solving techniques in team

oriented and independent environments; Ensure that quality of work

and attention to detail always meets or exceeds all requirements;

Provide a commitment to exercise discretion and confidentiality in

corporate matters.

Professional Development

American Products Inc. - Tampa, FL 01/09 to present

Marketing/Project Coordinator - Production Coordinator

. Create and implement integrated strategic marketing and communications

plans, marketing presentations, proposals, materials specifications, and

drawings to analyze market data and develop strategies to advance the

company's prospective retailers.

. Gather business intelligence on companies and leads to qualify prospects

to support the scheduling of sales calls and drive revenue generation,

and manage sales process mechanics to maximize sale cycle effectiveness.

. Manage all National Accounts including production schedules, materials

shipping, estimating take-offs, and communication between architects,

designers, retailers, and construction managers, to ensure desired

finishes and timely installs.

. Collaborate with architects and designers on client specific finishes,

research and order materials for unique designs, and work with production

to fabricate desired storefronts and exteriors.

. Design and build material mock-ups, marketing kits and samples for

architects and retailers.

. Estimate and quote retail and commercial projects; process client and

vendor billing.

Old Navy/GAP Inc. - Tampa, FL 01/07 to 11/08

Regional Office Manager/Assistant - FL Region

. Provided executive administrative support to the Senior Regional Director

of the Old Navy Florida Region.

. Managed all aspects of the Regional Office and liaison between the

District Managers, Loss Prevention Managers, Human Resources, Old Navy

Headquarters, and the Executive Vice Presidents including the Zone, Store

Operations and Head of Stores.

. Maintained and reviewed all regional reporting, communicated findings to

support business objectives, and partnered with the Zone/Regional

Leadership Teams to support the success of all Company initiatives.

. Processed Mgmt. new hires, transfers, promotions, demotions, and

terminations, as well as maintaining Mgmt. personnel files, succession

reports, the reporting relationship tool, and annual focal/review

processing.

. Ensured the proper planning and execution of all meetings and travel;

process Zone/Regional expenses to ensure compliance; set, prioritize and

manage projects to make certain that deadlines are met.

. Provided assistance in new Old Navy store openings including scheduled

advertisement, payroll maintenance, training scheduling, and all aspects

of the Company's new proto-type Old Navy store openings.

Homegoods/TJX Company - Clearwater, FL 09/04 to 01/07

District Office Manager/Assistant - Cash Office Coordinator

. Provided administrative support to the District Managers of the FL West

Coast District and the FL East Coast District, and managed all aspects of

the district office including associate relations and customer service,

and liaison between the District Managers, District Homegoods stores, the

Regional Office, the District Loss Prevention Managers, Human Resources,

and the TJX Corporate Office.

. Created, scheduled, submitted, and maintained all district reports

pertaining to sales, payroll, inventory, delivery scheduling, associate

headcounts, and loss prevention reporting.

. Coordinated all District Meetings and processed, managed and maintained

all Store Mgmt personnel files.

Towers Perrin - Boston, MA 07/01 to 11/02

Senior Executive Assistant

. In charge of all aspects of executive administration for the Pension

Leadership Team, including two Principals and fifteen Consultants.

. Senior Administrative Assistant - manage/oversee administrative staff and

their duties/workflow related to office issues.

. Managed control testing files and workflow databases as well as performed

control testing on analysis, implementation, employee access, and

maintenance for the pension administration system and client websites.

. Created Towers Perrin Administrative Solution proposals and presentations

for prospective clients.

. Managed workflow assistance and training for new hire associates.

Plymouth Rubber Company - Canton, MA 05/97 to 01/01

Inventory/Materials Analyst - Systems Coordinator

. In charge of both, worldwide inventory analysis and global expedition of

warehouse replenishing.

. Designed and developed analytical tools necessary for evolving inventory

criteria.

. Managed and coordinated inventory control between Customer Service,

Production Planning, Shipping and Receiving.

. United functional departments to consistently establish and evaluate the

most productive and profitable production strategies available.

Professional skills

Computer Skills:

Microsoft Word Microsoft Visio Goldmine/Mastermine QuarkXPress

Microsoft Excel Microsoft PowerPoint Peachtree Macromedia Flash MX

Microsoft Access Microsoft Publisher Adobe Illustrator Pension

Calculators

Microsoft Project Microsoft Pagemaker Adobe Photoshop Quotewerks

Project Management / Administrative Skills:

. Project manage all areas of

marketing and production of

materials for storefront

designs.

. Simultaneously coordinate

and manage all daily

activities for multiple

senior level corporate

executives.

. Administer and supervise

critical tasks, major

projects and significant

company operations.

Languages:

. Fluent in Polish and

Russian. Conversant in

Spanish.

Education

University of Massachusetts - Amherst, MA

Bachelor of Arts, Double Major in Economics and Art History - 1996

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