Management Vice President

E RIK G . L INDAHL

* * * * * O W V I E W L A N E, I P S W I C H, MA 01938

978-***-**** *********@*****.***

SUMMARY

Financial Services Global Client Service and Operations Executive with strong record of

accomplishment in managing implementations of client focused industry initiatives, anticipating

and executing reporting functions for Institutional Sub-advisory and Broker Dealer clients in a

service-driven industry. Proven track record in areas of financial services operations including:

Client Reporting, Portfolio Administration, Transition Management, Due Diligence and

Compliance Reporting.

Core competencies include:

Relationship Management Portfolio Transition Management

Project Management Staff Development and Team Building

Strategic Planning and Leadership Overall Risk Management

EXPERIENCE

T H E B U L F I N C H G R O U P, Wakefield, Ma 2009 – 2010

Financial Representative

Sold retirement and insurance products to individuals. Consulted on wealth preservation

and retirement planning.

MFS I N V E S T M E N T M A N A G E M E N T, Boston, MA 1988 – 2008

Formerly Massachusetts Financial Services Company.

Vice President, Global Client Services, Advisory Resources Group (2005-2008)

Oversaw management of multiple operational areas to ensure activities were effectively

coordinated with other areas of the firm. Expertise in all aspects of Investment servicing

through management of individual departments and understanding of interdependencies

created.

Managed a client service team for over 55 clients in the insurance industry with over $30

billion in sub-advisory portfolio and proprietary mutual fund assets.

Supported Relationship Management in furthering business relationships and deepening

MFS’ exposure into new and existing products including retirement plan portfolios.

Integrated controls and processes designed to leverage the company resources to meet client

expectations.

Provided project leadership for initiatives designed to improve service functions.

Oversaw contracts and transition management of new clients and pricing

structures.

Vice President, Business Support and Development, Investment Services Group (1999-2005)

Appointed member of the Management Committee for a distribution group averaging $7

billion in sales.

Participated in various senior enterprise-wide Committees including Operational Risk,

Money Laundering, Trade Monitoring, Business Continuity Planning and Human Resources

Advisory.

Managed teams of four to five people in a variety of operational disciplines.

Developed and maintained strong team rapport through individual coaching, regular team

meetings, and open-door communication.

Managed Operations in support of major industry initiatives surrounding regulatory changes

including Sarbanes Oxley.

Assistant Vice President Operations, Institutional Insurance Products (1995-1999)

Managed middle and back office transition operations directly supporting client fundings,

including value-added services.

Led operations supporting new account set up with clients and internal administrative groups

including legal contracts.

Coordinated staffing and growth for a start up division that became a core business for the

firm.

Assembled process and completion of Requests for Proposals in support of the business unit.

Accounting Supervisor, Institution Accounting (1992-1995)

Built Reconciliation & Control unit that produced and maintained reconciliations of all USD

cash, international currencies, and asset positions in a centralized fashion for Institutional

separate accounts.

Implemented integrated reconciliation and reporting system that allowed for the increase in

frequency from monthly and quarterly to daily, while assets held and transactions processed

increased by 300%.

Created management reporting to Senior Management measuring the effectiveness of the

operational control environment.

Staff Accountant, Fund Accounting (1988-1992)

Accounted for funds in support of the firms’ institutional client base.

Managed workflow of multiple fund groups to deliver the highest level of client service.

REFCO I N C ., N E W Y O R K, NY

Led an order desk at the New York Mercantile Exchange working with Brokers fulfilling

commodity trade orders.

EDUCATION

H A R T W I C K C O L L E G E, Oneonta, NY

Bachelor of Arts, Concentration in Management and Economics

ORGANIZATIONS

Series 6 and 26 License, National Association of Securities Dealers

Life Insurance License, Massachusetts

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