Management Manager

AMY J. KAISER

*** ***** ******, ***. ***, New Haven, CT 06511

**********@*******.***

203-***-**** (cell)

EXPERIENCE

**** - **** ****** ****** ********** new haven, ct

Present Director of Operations

Lead administrator in a two person office for a 500 member chorus that

strives to promote harmony through choral music at home and abroad through

international and domestic choral events, education, outreach and

supporting the creation of new choral music.

Lead producer of a 3-day 10th Anniversary Reunion Celebration in November

2008. Responsible for all logistical and contractual aspects of the event

including venue selection, hotel and transportation accommodations,

programming itinerary and production of all collateral materials. In

addition, responsible for managing registration and payment collection for

225 participants as well as all event communication with the members.

Member of the tour producing team for the 2009 tour to Mexico and

Guatemala and the 2010 tour to Havana, Cuba. Responsible for managing tour

budgets of $550,000 and $780,000 respectively as well as coordinating and

managing up to 260 participants for each tour.

Responsible for all day to day financial tasks including accounts

receivable/payable, payroll, cash flow management, annual audit, endowment

funds.

Responsible for communication with the full membership through on-line

community message board, website, newsletters and event announcements.

Public face of the organization for the membership and external

collaborators.

Responsible for donor management: including maintaining database, donation

reporting and gift acknowledgement.

2006 - ORLANDO SHAKESPEARE Theater ORLANDO, FL

2007 Managing Director

Administrative executive of Orlando's premiere professional theater

producing ten productions per year dedicated to the works of Shakespeare,

the development of new plays and theater for young audiences in a three

theater complex.

Rebuilt the financial infrastructure of the $2.2M company for clarity in

reporting and record keeping.

Converted the financial reporting system from venue based to show by show

budgeting, and implemented quarterly budget projection reporting to

eliminate unexpected deficit concerns which had occurred the year prior to

my arrival.

In charge of all human resource management including union contracts,

employee insurance, workers' compensation claims, vacation and sick leave

procedures.

Managed the administrative staff and operations including Marketing,

Development, Finance and Front of House. Managed production staff to

ensure adherence to show budgets and address expense overages.

Oversaw two major fundraising special events: fall gala with a silent and

live auction and a spring charity golf tournament. Participated in Board

member cultivation, event sponsor cultivation and grant writing.

2001 - The Pearl Theatre Company NEW YORK, NY

2006 Managing Director (previously General Manager and Business Manager)

Administrative leader of an off-Broadway, classical theatre company,

producing on a LORT D contract, now in its 27th season. Reported directly

to the Artistic Director and Board of Trustees on all financial measures

including: accounts receivable/payable, payroll, cash flow management,

annual audit, capital and endowment funds, and long range financial

planning. Oversaw day-to-day office operations and correspondence.

Managed $1.5M operating budget, $1M capital building fund, $400,000

endowment for artistic development.

Negotiated all performance and production contracts including union

relations with AEA, SSDC, and USA.

Oversaw marketing activities including annual subscription brochure,

production advertising and newsletters.

Oversaw development activities including annual fundraising drive,

foundation and corporate grant applications, program sponsors, fall

theater party fundraiser and spring gala.

Coordinated $30,000 in annual summer space rentals contracts.

Implemented $40,000 office wide computer upgrade, including new hardware,

ticketing and donor management software from vendor bid process through to

final installation and training.

1999 - union station kansas city kansas city, mo

2001 Volunteer Coordinator

Selected by management to expand the volunteer program for leading museum

and performance venue. Designed training and support materials including

handbooks, requisition system, orientation training, and recognition

programs. Served as staff liaison to Union Station Volunteer Council Board

which planned multiple fundraising events including a fashion show and an

annual gala event for over 800 people.

Project Coordinator

Led coordination, installation, and management of permanent history

exhibit. Charged with artifact acquisition and donor relation management.

Organized and ran a large scale model railroad weekend which coordinated a

dozen large scale model railroad club displays that drew thousands of

visitors. Organized and supervised all outside vendor photo shoots (KC

Weddings Magazine) and commercial shoots (Dick's Sporting Goods) for the

organization.

1998 - ACSYS STAFFING EDGE kansas city, mo

1999 Administrative Assistant

Assisted business operations at different client sites. Focused on data

management and financial reporting.

1997 - colorado springs fine arts center colorado springs, co

1998 Production Office Assistant

Supported Repertory Theater Company's production season. Activities

included drafting of contracts, issuing of purchase orders, and

organization of playbill information. Served as liaison between theater

volunteers and Director of Performing Arts.

COMPUTER Microsoft Word, Excel, Power Point, Outlook; Quickbooks, Peachtree

Accounting, Filemaker Pro, DonorPerfect, Adobe Acrobat Professional,

10-key proficiency

EDUCATION HOFSTRA UNIVERSITY Hempstead, NY

Bachelor of Fine Arts, cum laude, in Theater Arts - 1997. Phi Beta Kappa

Honor Society, Golden Key National Honor Society.

Commercial Theater Institute

3-day producing conference in New York, NY - May 2009

1-day workshop on Royalty Pools, Torchbearer Points, Producer Royalties,

Investor Incentives - October 2009

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