Customer Service Information Technology
Resume:
Shelby, NC *****
Matthew King ******@*******.***
Professional Skills Profile:
Strong academic training in combination with practical work experience in the areas of:
• Systems Analysis • Network Communications
• Team Leadership • Customer Service and Communication
• Information Technology Assistant • Business and Economic Management
• Database Management • Knowledge in : SQL, Java, XHTML, CSS
• Special Attention to Ethics involved in Information Systems and Business
Education: B.S. Information Systems, Liberty University, Lynchburg VA, Anticipated 2011
• Minor: Business
• GPA for Major: 3.1
• Computer Skills: Microsoft Office Suite 2007, MySQL/Access,
Knowledge in computer maintenance and troubleshooting
Experience: Information Technology Assistant, Gospelink, Lynchburg VA, From
September 2010 – Present
• Hired after performing 20 hours of Community Service for Gospelink
• I was in charge of all Information Technology maintenance and projects
including the maintain of the server and network as well as general
computer and technology maintenance
• I gained professional business experience as well as problem solving and
troubleshooting skills
Kitchen Supervisor/ Leadership Team, SAMBICA, Bellevue WA, June -
August of 2008, 2009, 2010
• 2008 – Worked as a counselor for children ages 1st grade – 12th grade
• 2009 – Kitchen Assistant, promoted to Kitchen Supervisor through 2010
• Gained experience in managing a team, especially under stressful
situations, as well as communication skills and work ethic
Sales Associate, Book Cellar, Lynchburg VA, February – May of 2010
• I sold books and other merchandise and gained retail experience, learned
the value of customer service, and improved my communication skills
Affiliations: Information Systems Club, Liberty University, Lynchburg VA
Community Accumulated 120 hours of community service at Liberty University
Service gaining business experience and work ethic
• Information Technology Volunteer, Gospelink, Lynchburg VA
• Volunteer, Student Activities, Liberty University, Lynchburg VA
• Volunteer, Community Service Project through the Liberty University
Youth Ministries Department
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