Account Executive Manager
Resume:
KATHLEEN ANN DUNKIN
LONG BEACH, CA 90807
562-***-**** - HOME
310-***-**** - CELL
***********@*****.***
EDUCATION:
University of Southern California May 1984
Design/Art History - Major
English - Minor
CAREER EXPERIENCE
Callahan Creek (Toyota Graphics & Print Purchasing)
Print Advisor/Account Executive February 2008 - Current
In addition to all print responsibilities described below as a Print
Advisors, the duties and task of Account Executive were added January 2009.
Responsibilities include: main interface and liaison between internal
clients for creative/operation issues for Lexus, Scion, Toyota Certified
and Toyota Rent-A-Car, Human Resources, Toyota Motors Sports, and Toyota
Owner Communications. Responsible for high-level awareness of internal
process and procedures, Creative guidelines established by agencies,
Management of Creative, Production, and Manufacturing overseeing schedules
and budgets.
Responsible for Print:
. Oversee all project estimating with the core and specialty vendors
of Toyota
. Manage agency relationships for Lexus, Scion and Toyota for print
specifications, pre-press color; press checks and overall
manufacturing
. Client interface on print only projects
. Provide cost savings solutions with regard to paper; manufacturing;
and/or bindery
. Responsible for paper requirements and all paper orders by project
. 2008-2009 Print Purchase = $2 million
>Print Awards for Toyota Global Knowledge Connect Publication - Best in
Show - PIA
Responsible for Print/Account Executive:
. Launch new viral and email campaigns for new business practices;
active role in business pitch and consulted on creative, talent,
and freelance resources
. Implemented a Creative Assessment process for new business
. Client interface for Lexus Hybrid Living, Scion Marketing (Regional
and National), Toyota Motor Sports, Human Resources, Toyota Rental
Car and Certified Used Vehicle Divisions
. Review all creative concepts based on provided brief prior to
client presentations
. Responsible for all phases of client projects from concept through
production and print
>Increase in sales of approximately 20% of overall budgeted expectations
Tasty Eats (Food Manufacturer)
Freelancer
Marketing/Design/Print Consultant January 07 to
February 08
Ironwood Partners (Estate Planners)
Freelancer
Marketing/Design/Print Consultant November 06
to February 08
Branch-O'Keefe (Harley-Davidson)
Freelancer
Marketing/Design/Print Consultant August 06 to
February 08
Dramatic Results (Arts Ed Agency)
Freelancer
Marketing/Design/Print Consultant May 04 to
February 08
EarthLink, Inc. (ISP)
Freelancer
Print Buyer
October 04 - April 06
Long Beach Golf Center (Golf Facility)
Freelancer
Marketing/Design/Print Consultant May 07 to
September 07
EarthLink, Inc.
Director, Print Production and Account/Creative Services
Internet Service Provider, Pasadena, California July 2002 -
October 2004
In addition to all print responsibilities described below as the Senior
Manager, Print Production: Managed four account executives and 3 account
coordinators (Pasadena and Atlanta), internal client relationships, all
initial project meetings and creative process and presentations. Reviewed
all concepts and copy prior to client presentations to ensure that all
parameters of the creative brief have been met as well as consistency of
corporate branding guidelines. Main interface and liaison between internal
clients for creative/operation issues. Responsible for high-level awareness
of internal process and procedures.
Created the Account/Creative Services Department within EarthLink's
Marketing Services: Account teams, process and procedures and tasks by
business unit. Assisted in the written procedures and developed the
estimate template for the charge-back system.
Developed and implemented the following successful tools for the team:
. Conference Reports by which clients could confirm parameters of a
given meeting, along with creative briefs for the creative teams
. Schedule templates to track all project from copy through print and
delivery
. Step-by-step process for each "type" of Marketing Services' project
- inclusive of 20-40 projects per week.
. Oversaw all creative and design concepts before presentation-
through production/print
EarthLink, Inc.
Senior Manager, Print Production
Internet Service Provider, Pasadena, California April 1999 - July
2002
Managed all facets of print production. Focus on quality of work, as well
as cost-saving solutions on print and non-print materials. Oversee two
print coordinators and one print buyer; purchased all print and non-print
materials inclusive of merchandise, packaging, promotional and vehicle
applications; all vendor relationships and qualifying new vendors based on
quality, price and schedules. Reviewed all print specifications, estimates,
and art request forms to ensure that production guidelines were met.
Reviewed all proofs and attended press checks for quality assurance and
consistency of color and design expectation.
Implemented the following successful tools for the team:
. Work order system by which vendors could confirm the details of a
particular job, inclusive of the purchase order, pricing and
shipping information
. Part number system by which all materials could be tracked for
reprints, as well as a mechanism for fulfillment requirements
. Created a database by which all jobs were logged and tracked by the
work order data
>Print savings to the company: $150K savings on stationary by changing
paper, ink coverage and bindery specifications for the year. $575K savings
on EarthLink's welcome kit components and postage by working with the
creative team to creative a more cost-effective, and yet branded consumer
package. $600K savings in the first 6 months of purchasing the company's
software packaging by purchasing paper in bulk and creating template
formats by which to imprint when needed.
>Print Awards for EarthLink's Annual Report from Potlach (2 years in a
row), as well as First Place for the Portland Print Award for EarthLink's
Style Guide.
The Desingory, Inc.
Account Executive (Full-time) Home Savings of America
Marketing and Design Firm, Long Beach, California January 1998-April
1999
Pitched Home Savings of America The pitch included the company's portfolio,
and capabilities, as well as creative presentation for their below-the-line
materials for usage in their individual branches. Account was awarded and I
was placed on the account as the main interface and client contact.
Responsibilities were inclusive of client meetings and presentations,
ensuring that the creative was on target and messaging clear and branded,
reviewed all production, print, scheduling, estimates, budgets, and final
billing for the account.
>Account provided The Designory with additional 1.5 million dollars annual
revenue
The Desingory, Inc.
Project Manager (Freelance) Nissan Point-of-Sale
Marketing and Design Firm, Long Beach, California March 1997-January
1998
The Designory is the largest marketing and design firm in the United States
specializing in automotive collateral and point-of-sale. Responsible for
overseeing all production, schedules, estimates, budgets, design
presentations, and final billing for the account.
White Design, Inc.
Production Manager, Print Buyer, Account Executive
Design Firm, Long Beach, California August 1995 -
March 1997
White Design (now Perceive Marketing and Design) is one of the leading
marketing and design firms in Los Angeles. The company specializes in
Annual Reports, logo brands, stationary development, automotive collateral,
Managed all facets of production and print production, inclusive of two
production artists, vendor relationships, estimating, proofs and press
checks. Account responsibilities included client interface, conference
reports, presentations, final billing.
>Assisted in new business pitches and obtained projects from: American
Isuzu Motors promotional and dealer support department - inclusive of auto
show graphics and collateral, dealer support materials and signage.
Additional revenue of 1.2 million dollars annual revenue; increased revenue
for the company as the Print Production Manager - 2 million annual revenue.
OTHER POSITIONS HELD
Kogei America, Inc
Manager, Print/Account Executive
Marketing and Communications Firm for American Isuzu Motors, Inc.
Los Angeles, California - September 1992 - July 1995
Print Award - Isuzu Auto Show Brochure - 1993
Litigation Sciences, Inc.
Studio/Creative Manager/Production
Graphics and Consulting Firm, Legal
Culver City, California - August 1990 - September 1992
The Roxburough Agency, Inc.
Account Executive
Advertising Agency, Real Estate
Newport Beach, California - November 1987 - July 1990
Green, Martin, Nevins
Junior Account Executive
Advertising Agency, Real Estate
Costa Mesa, California - June 1984 - November 1987
Proficient in Microsoft Word, Excel, and Project
Pre-Press; Print - 4/6/8 color sheet feed press, mini and full web
knowledge (cold/open and heatset web). Color expert. Digital print, QR
codes and environmental web design and programming, Storefront design and
programming. Gracol 7 - G7 certified.
Contact this candidate