Customer Service Representative
Resume:
O BJECT I VE
I would like to hone my skills in my field and to be more accurate in the real world of
business and jobs; and to be able to learn more in reality world.
Personal I nformation
Name: K r istine May Q. Marquez
Email Address: m **********@*******.***
Contact Numbers: +639*********
Address: 13 Lazaro St. Sto. Nino, Marikina City
Age: 26 years old
Gender: Female
Nationality: Filipino
Date of Bir th: May 7, 1988
Mari tal Status: Single
Languages: Filipino/English
ED UCAT IONAL BACKGROU N D
COLLEGE H I G H SCHOOL GRADE SCHOOL
AMA Computer College-East Roosevelt College Cainta Marikina Catholic School
R izal 2004-2007 1992-2001
2007-2012
•
Bachelor’s Degree of S t. Bridget Quezon City Loyalty Awarded
I nformation and Technology 2001-2004
SK I L LS
• Bi-Lingual (English/Filipino)
• Computer L i terate
• Flexible
• Fast Learner
JOB EXPER I E NCE
• Answer customer/tier thru
T ranscom Worldwide I nc.
chat
Customer Service Representative
• Add modem/cable box in the
(November 2013 – present) account
• Provision modem/cable box
• Process returning devices
• Facilitate Table Games
Resorts World Manila
Casino Dealer
(May 2013 – November 2013)
• Answer Calls
T eletech Cainta
•
Technical Support Representative PC Troubleshooting
•
(January 2012 – January 2013) Internet Connection
T roubleshooting
• Sales
• Answer Calls
H induja Global Solutions
• TV Troubleshooting
Technical Support Representative
• Offer new products
( April 2011 – October 2011 )
• PC Trouble Shooting
AMA Computer College East Rizal
(hardware/software)
IT DEPARTMENT
• Network Trouble Shooting
C HARACTER REFERRENCE
Team Leader
Transcom Worldwide Inc. +639*********
Er ick Soliven
Customer Service
Representative
Ann Alfonso
Transcom Worldwide Inc.
Teller
San Mateo Rural Bank +639*********
L isette D. Catungal
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