Project Manager Data

Terry Matsufuji

San Francisco, CA 415-***-**** Email: *********.*****@*****.***

Privacy professional with world-class experience advising in areas of internal control, risk mitigation, compliance, and business

process.

PROFESSIONAL EXPERIENCE

BAVOLT San Francisco, CA, USA

Project Manager 2000 - Present

Demonstrated skills in interviewing business and technical leaders to gather and clarify business requirements.

Develop Solar Marketing Data Mart including defining business rules; develop detailed design specifications, designing

dashboards, and QA testing.

Create and implement privacy policies and procedures for company.

IBM Global Business Services San Francisco, CA, USA & APAC

Program Manager, Data Security & Privacy 2006 - 2009

Managed Data Security & Privacy audit team in APAC region, conducting privacy impact assessments (PIA) to create data

security and privacy awareness to safeguard client and IBM data cross multiple lines of business. Ensured security of

confidential information, and all that managed engagements were compliant with IBM Application Services policies and

procedures.

Accomplished 72% PIA audit closure rates by

developing sustainable action plans to remediate deficiencies.

Increased compliance requirements awareness by

facilitating locale-specific training for 8 Asian countries.

Prepared audit scopes, report findings, and presented

recommendation for improving data security and operations.

Ensured audit tasks were completed accurately and

within established timeframes.

Coordinated with various departments to create

remediation plans for deficiencies uncovered by audit.

Privacy Analyst, Data Security & Privacy

Performed privacy impact assessments (PIA) for Commercial and Government (State and local) sectors for IBM Application

Services.

Extensive background in all stages of audit, including

planning; study, evaluation, and testing of controls; reporting; and follow-up.

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Terry Matsufuji

Prepared PIA results to project teams and IBM

managing partners; monitored project team execution of remediation plans.

Archived highest audit rating by closing all

remediation action plans for deficiencies found during audit by deadline.

IT Specialist

IT Specialist, specializing in Siebel CRM and Oracle Business Intelligence Enterprise Edition (OBIEE) across multiple

industries. Assigned to engagements in technical architecture, problem-solving, and project management.

Managed development and QA testing for localization of IBM OBIEE with initial support of Japanese and French

languages, developed framework that enabled rapid deployment of additional languages.

Led off-shore team effort for the development of Siebel ePharma and OBIEE implementation for troubled pharmaceutical

customer, managing design, development, QA testing, and production rollout.

58% improvement in development time during re-design of regional OBIEE metadata structure into multiple separate

entities utilizing single metadata model to support worldwide release.

Oracle Corp Seattle, WA, USA

Expert Service, Sr. Architecture Specialist 2005 - 2006

Designed, developed, and implemented Oracle Siebel CRM and Oracle Business Intelligence solutions, engaged designing

application architectures and improving business processes for integration of Siebel CRM and BI with existing systems.

Additionally chosen to lead educational seminar for internal audience.

Developed data privacy guideline documents to improve Expert Service customer review process.

QA and performance testing/tuning for showstopper concurrent user issues, including customer project manager liaison.

Redesigned performance tuning and interface processes thus improving daily load processing throughput by 54%.

Advised customers on specific platform sizing reviews for Siebel CRM and Oracle Business Intelligence Enterprise Edition

(OBIEE) based on customer requirements to avoid unnecessary hardware expense.

Increased development team efficiency by 42%; successfully executed re-design of highly sensitive Data Warehouse

project for pharmaceutical customer.

Technical lead for development of Business Intelligence for largest software company, providing direction to development

team to ensure solution met defined requirements.

Siebel Systems, Inc. Japan & Seattle, WA, USA

Expert Service, Sr. Architecture Specialist 1999 - 2005

Performed implementation consulting, design, development, implementation, and QA testing of Siebel eBusiness and Siebel

Analytics. Provided best practice briefings, development reviews, performance tuning, and problem resolution for customers

throughout APAC and USA.

Developed and successfully executed data privacy in non-production environments procedures for clients.

QA: Troubleshoot and report issues concerning Japanese localization of Siebel 7 issues to engineering team; developed and

implemented workaround solutions for Japanese customers.

Led interface module development and rollout for integration between Siebel and legacy systems. Reduced development

timelines by 53% by designing interface utilizing MQSeries integration to maintain all data transformation in middle tier.

Terry Matsufuji

San Francisco, CA 415-***-**** Email: *********.*****@*****.***

Effectively worked on Proof of Concept projects in pre-sales engagements for largest communication company in Japan.

Collaborated closely with sales, product marketing; worked with prospective clients assessing needs and configuring products to

specifications.

Successfully managed 8-member team through an aggressively scheduled 3-months Siebel 7 Call Center/Service upgrade

project in Japan.

Global Service, Principal Consultant

Member of interface team on project for the largest Siebel customer. Managed meeting with customer to define business

rules; developing detail design specifications; presenting design during customer design review.

Led IBM Japan implementation of Siebel Call Center. Provided technical and localization guidance to team members to

ensure solution supports IBM’s worldwide release requirements.

Assisted in data mapping and validation of the data model for very large call center/order entry Siebel implementation.

Conducted meeting with customer to document business rules and validate data model; development of data mapping document.

EDUCATION

Fort Lauderdale College Fort Lauderdale, FL

Bachelor of Science in Computer Information Systems

CERTIFICATIONS

CIPP Certification Foundation, passed July 2010

Certified Information Privacy Professional (CIPP)

expected certification in May 2011

Control Objectives for Information and related

Technology (COBIT)

The Open Group Master Certified IT Specialist

IBM Level Two Certified IT Specialist

TECHNICAL SKILLS

Packaged Software: Oracle Siebel CRM

Data Warehouse: Oracle Business Intelligence Enterprise Edition (OBIEE)

RDBMS: DB2, MS SQL Server 2005, MySQL, Oracle 9i/10g

Languages: JavaScript, Python, Ruby, SQL

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Terry Matsufuji

Operating Systems: AIX, MVS, i5/OS, Solaris, Windows OS

Middleware: Informatica, MQSeries, MQSeries System Integrator

Other: FlairBuilder, MS Project, MS Visio

PROFESSIONAL MEMBERSHIP AND AFFILIATIONS

Ascend National – Data/Privacy Advisory

Created online privacy policy document; Assisted data migration from legacy system to new system.

Ascend West Coast Conference 2010 – Demographics and Data Mart Committee chair

Successfully managed pre/post conference demographic support to various conference committees.

The International Association of Privacy Professionals (IAPP)

International Systems Audit and Control Association (ISACA)

The Open Group

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