Quality Assurance Software

KAMESA D. CRUMDY

*** ***** ***** # *** ~ Perth Amboy, New Jersey, 08861

732-***-**** *******@*******.***

QUALIFICATIONS

Dedicated technical professional with experience gathering and analyzing

data to highlight valuable information, suggest conclusions and support

decision making. Detail-oriented analyst with the aptitude to learn new

skills and technologies swiftly. Adapts to change easily. Highly

motivated programmer with experience modifying code to meet client

requirements. Solid cross-level communicator possessing strong

interpersonal skills; ability to interact with individuals at all levels

and cultures.

SKILLS

Software Applications: Microsoft Office Suite (Word, Excel, Outlook)

Platforms / Operating Systems: Microsoft Windows, Unix

Programming Languages: PICK

PROFESSIONAL EXPERIENCE

DAFFY'S, Secaucus, New Jersey 2004-Present

Data Analyst I/Help Desk I

. Collaborate with buyers, merchandising coordinators, and executives to

create various historical analyses, including vendor, seasonal, sales,

and inventory using SPIN (an on-line analytical processing reporting

tool).

. Document user requirements for Buyer's WorkMate (BWM) application

customization in cooperation with merchandising coordinators; utilize BWM

application to aid with merchandise allocation to stores.

. Train merchandise coordinators to utilize SPIN for analysis and the BWM

application for merchandise allocation.

. Provide first level support for SPIN and BWM applications.

. Respond to user issues with StorePro application, including terminating

sessions, at the Unix level, for users locked-up in processes, data

research, purchase order entry, and purchase order receipt.

. Generate various reports for buyers and merchandising coordinators

utilizing SPIN or PICK.

. Test the StorePro application following code modifications.

. Assist with the Track IT application setup (work order ticketing

software).

. Monitor/resolve telephone system issues, including the testing of

equipment (receptionist console), and identifying analog lines by

referring to original documentation.

. Assist project managers and programmers with research of issues through

data analysis.

. Track copier usage in 18 stores, assist with scheduling old and new

copier pick-up/delivery, and order supplies.

TODAY'S STAFFING, Edison, New Jersey 2002-2004

Administrative Support

. Tracked shipments, prepared memorandums, and created emails for warehouse

to track product production in other countries.

KAMESA D. CRUMDY Page Two

PROFESSIONAL EXPERIENCE

(Continued)

TODAY'S STAFFING (Continued)

Administrative Support

. Created Excel spreadsheets, that contained information regarding product

shipments, including container numbers, shipping dates, and customs

holds, for warehouse office and receiving managers.

. Processed shipments into inventory upon receipt from vendor.

. Utilized shipment location software to locate merchandise throughout the

warehouse.

KEYSTONE INFORMATION SYSTEMS, Raleigh, North Carolina 2000-2001

Entry-Level PICK Programmer

. Gained working knowledge of PICK programming under the guidance of a

senior programmer.

. Modified property assessment and tax software applications to meet client

requirements and requests.

. Installed modified applications to client test and production

environments.

. Collaborated with clients to perform quality assurance of modified

applications and ensure compliance with client requirements.

. Developed screens for a GUI interface project, following attendance of a

company-training session.

EDUCATION

ELIZABETH CITY STATE UNIVERSITY, Elizabeth City, North Carolina

Bachelor of Science in Computer Science, 1998

MIDDLESEX COUNTY COLLEGE, Edison, New Jersey

Novell Netware Course

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