Richard Bailey Jr.
**** ** **** ***, ***-**** . San Antonio, TX 78217 . 616-***-**** .
*********@*******.***
Objective
Seeking opportunity in Information Technology with advancement in Project
Management as well as furthering my education with a Bachelors Degree.
Education
ITT Technical Institute, Wyoming, MI
Associates of Applied Science in Computer Network Systems
Graduated: December 2009 GPA: 3.0
ITT Technical Institute, San Antonio, TX
Currently attending for Bachelors in Project Management
Expected finish date: July 2012
Technical Skills
Respond to challenges with confidence and determination through knowledge
in: Windows Operating Systems . Windows Server: Active Directory . DNS .
Configuration of Linux with installation of Fedora 9 . Cisco Routing and
Switches with Configuration . Installation of Microsoft products such as
Windows XP, Windows 2003, Windows 2007, and Windows Vista . Server Network
Printer Configuration . TCP/IP - Subnetting . Installation, configuration,
and troubleshooting of network protocols . Monitoring system and network
performance . Basic programming with Visual Basic . Database Development .
Connecting Topologies . Installation of network wiring as well as testing
and troubleshooting problems . Integration of LAN/WAN . Microsoft Office .
Open Office
Employment History
Transcom, Help Desk Tech/ Supervisor, San Antonio, TX 03/10-
09/10
. Network Troubleshooting
Troubleshooting operating systems such as Windows XP, Vista, and
Windows 2007 with step by step instructions on how to get the OS back
on the network. Using the step by step process involving the CMD
Prompt with DOS commands, checking the TCP/IP settings, and pinging
the network for a connection.
. Router Configuration
Setting up the router with an IP Address along with setting the router
up on a secure network with WEP Key security configuration.
. Internet, Phone and Cable Troubleshooting
Troubleshooting the internet with LAN/WAN settings, checking the
coaxial cable lines, checking the phone system with resetting the
modem and checking the phones lines along with clearing any cookies
and cache that may be blocking the internet access. Resetting email
passwords and fixing applied settings along with Microsoft Outlook
setup.
. Consulting, Translation & Interpretation
Helping people that don't understand technology, with working around
any given problems they may have with the internet and or computer
problems. Helping the customer with language translation through
third party services.
America Van Lines, Warehouse Personnel, San Antonio, TX 06/09-05/10
. Moving & Storage
Using secure trucks and equipment to store furniture and other goods
to a secure warehousing facility.
. Handling Personalized Goods
Preparing goods to be professionally stored in a secure state.
Inter Wire Products, Material Handler, Kentwood, MI
04/08-01/09
. Linux Troubleshooting
Looking and configuration of Kernel settings along with setting up the
network connections for internet access.
. Shipping & Receiving
Loading and unloading trucks on a fork lift, with data entry to make
sure that the entire product was accounted for using hand held
scanner.
. Order Picker
Using a scanner to pick orders that customers need and setting the
product up to be loaded onto a truck for a customer's order.
. Inventory Control
Using CPU's for count on products being used with within the company.
Using hand held scanners to keep count on products by selecting areas
in the building to take a hand held count on the inventory. All
inventory kept on excel data sheet.
Auto Cast, Machine Operator, Grandville, MI 09/07-10/07 &
02/08-04/08
. Parts Inspection
Making sure parts are up to standard and in order for customer's
expectations.
. Inventory Control
Using CPU's for count on products being used with within the company.
Using hand held scanners to keep count on products by selecting areas
in the building to take a hand held count on the inventory. All
inventory kept on excel data sheet.
. Machine Maintenance
Checking machines by making sure there running correctly, fixing the
equipment if not running correctly.
Zondervan, Material Handler, Grand Rapids, MI 06/01-
06/07
. Inventory Control
Using CPU's for count on products being used with within the company.
Using hand held scanners to keep count on products by selecting areas
in the building to take a hand held count on the inventory. All
inventory kept on excel data sheet.
. OS Troubleshooting
Using troubleshooting techniques to fix networking problems with OS
systems, such as Windows 98, XP, Vista and Linux. Troubleshooting the
OS systems settings within the CMD Prompt and setting up an Operating
System for a new area within the facility.
. Order Picker
Using a scanner to pick orders that customers need and setting the
product up to be loaded onto a truck for a customer's order.
. Shipping & Receiving
Loading and unloading trucks on a fork lift, with data entry to make
sure that the entire product was accounted for using hand held
scanner.
Awards
Excellent Attendance 2008 . Achievement Honors 2008 . Scholastic Excellence
Highest Honors . Excellent Attendance 2009 . Achievement Honors 2009
Professional Portfolio Available