Quality Assurance Testing

Summary:

*. *+ Years of IT experience with specialization in Software Quality

Assurance.

1. Experience in Testing Analysis, Manual Testing and Automated Testing

Tools.

2. Knowledge and implementation experience of Quality Assurance, Testing

Principles, and Configuration, Change Management Disciplines and Software

Development and Engineering.

3. Extensive knowledge in entire Software Development Life Cycle (SDLC) -

Business requirements analysis, Design, Development and testing.

4. Experience in Analyzing Software Requirement Specifications and involved

in development of Test Plans, Test Cases and executing them.

5. Involved in conducting GUI Testing, Black box Testing, Functionality

Testing, Regression testing, Build Verification Testing, User acceptance

testing, Performance Testing, Backend Testing and Accessibility Testing.

6. Excellent logic skills for understanding and developing system workflows

and well suited for communicating with both technical and non-technical

professionals.

7. Highly motivated team player with excellent communication, presentation

and interpersonal skills, exceptional work ethics.

8. Extensive Documentation Skills for use in Standardization of Testing and

Programming.

9. Knowledge of Functionality Testing Tool: QTP.

10. Knowledge of Performance Testing Tool: LoadRunner.

11. Expertise in test management tool such as Test Director, Quality

Center, ClearQuest & JIRA for Defect tracking and reporting.

12. Knowledge of programming language C# and .Net framework- ability to

read and debug code, using Visual Studio.

Technical Skills

Testing Tools QTP 9.1, LoadRunner 6.x,

Test Director 6.x/7.x, ClearQuest

7.0.1.2, QualityCenter 9.0, JIRA 3.13

Operating Systems Windows 2000/XP, Windows Vista, Unix

Languages C, C#, .Net 3.5

Database MS SQL Server 2000

Internet Tools HTML, XML

Tools/Packages MS Office

Protocols TCP/IP, FTP

Professional Experience

SolutionsIQ, Bellevue, WA 02/2010-

Current

Client: Amazon

Quality Assurance Tech II

. Involved in testing one of Amazon's Webstore Large Sellers- Target.com

which is an E-Commerce web application.

. Involved in testing Seller Central Web tool which allows Merchants to

create and manage their websites and listings. User can manage Inventory,

Orders, Store design and Reports of their webstore.

Responsibilities:

. Analyzed Business requirements and Functional specification of the

application

. Developed new Use Cases based on Business requirements

. Involved in preparing Project Test Plan to support the entire test

approach

. Designed test cases and executed them

. Worked on defect tracking tool- JIRA for bug tracking and reporting.

. Performed Accessibility testing of software using JAWS, for blind and low

vision computer users.

. Worked on Sprint level design and testing procedure of application.

. Participated in Weekly content release testing of different merchants

like Target and Bebe.

. Performed GUI, Functional, Regression, Sanity and Accessibility testing.

Environment: JIRA, Windows Vista.

QAnalysts, Redmond, WA 04/2008 - 02/2009

Client: AT&T

Test Analyst

Premier Online Care is an E-Commerce Web application that allows B2B

customers to manage existing lines of service, and allows customer

Administrators and authorized users to access and manage their wireless

accounts.

Responsibilities:

. Analyzed Business requirements and Functional requirements of the

application to develop test cases.

Worked on Quality Center for test designing and test execution.

Executed test cases manually and reported the defects to development team

Worked on ClearQuest for defect tracking and reporting.

16. Performed Daily Shakeout in all testing Environments using QTP and sent

Email notification to team.

17. Actively supported all Project deployments, for testing the application

during release.

Worked on Hotfixes in resolving the defects investigated in the application

after PROD.

Responsible for keeping pace with the test schedule and interacting with

application team to ensure clear communications on requirements and defect

reports.

Performed GUI, Functional, Regression and Build Verification (BVT) testing.

Environment: Quality Center, ClearQuest, QTP, SOAP XML, UNIX, SQL, Windows

XP.

W.C Software Services, Suwanee, GA

10 /2007 -02/2008

QA Manual/Automated Tester

Involved in testing Web application which was developed for Insurance

Company. Played a key role in testing the Life Insurance module. This

module helps the field agents of the company to enter prospective

customer's data and also calculates the amount of premium required, cash

value and benefit amount for the years in consideration. In this system,

registered members can get details of their insurance, change the term of

their coverage and use the premium calculator to determine the new premium.

Responsibilities:

. Analyzed Software Requirement documents and Business Requirement

documents to get a better understanding of the system on both Technical

and Business perspectives.

. Executed test cases manually and reported the defects to the development

team.

. Used Test Director for defect tracking and reporting.

. Worked with QTP for functional testing.

. Executed SQL queries to access data from different database tables.

. Performed Regression and User acceptance testing.

Environment: Test Director, QTP, SQL Server, Windows XP.

Think soft Global Services, India

01/2004 - 06/2006 Test Engineer

CitiBank Financial

Easy Account:

CitiBank is a leading financial company. It provides customers to manage

their financial needs in an easy way. This project involves Account access

for credit card customers who do not have savings account with CitiBank.

Customers can access their credit card account online, make payments, view

statements and reports.

Responsibilities:

. Analyzed the functional requirement specifications and developed the test

cases.

. Manually performed Functional testing and GUI Testing.

. Analyzed, reported and kept track of defects using Test Director.

. Documented the testing procedure including test cases, results and status

reports.

. Interfaced with developers in resolving the defects investigated in the

application during testing.

. Participated in Project deployment for testing the software during

release.

. Used Load Runner for Performance testing and tested application for

maxload.

Environment: LoadRunner, TestDirector, HTML, SOAP XML, SQL Server, Windows

XP.

Eastern Power Distribution Company (EPDCL)

Common Billing System:

This system computerizes the functions of the Eastern Power Distribution

Company (EPDCL) and is very user friendly for entering data in the

appropriate fields for users. This system is developed for the maintenance

of the entire Billing details of the EPDCL. This system maintains the

details of customer information, and various transactions such as Meter

changes, Address Changes and Spot Billing performed by them.

Responsibilities:

. Developed test cases based on the functional requirements of the

application.

. Analyzed Business Requirements and Functional Specifications of the

application.

. Performed manual testing and data integrity/back end testing by

executing SQL statements.

. Manually performed Positive and Negative Testing.

. Extensively used Test Director for test planning, bug tracking and

reporting.

. Interfaced with developers in resolving the defects that were tracked

while testing the application.

. Performed User acceptance testing.

Environment: Test Director, SQL Server and Windows 2000.

Academic Background: Bachelors of Electronics Engineering, University of

Madras, Chennai, India.

References: Available on request.

Status: EAD (Work Permit)

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