PROFESSIONAL HIGHLIGHTS
. MBA with diverse experience as a Business Analyst and solid
understanding of Business Requirement Gathering, Use case modeling,
Software Development Methodologies and Business Analysis
. Experienced in conducting JAD sessions and interacting with the
Stakeholders to resolve issues
. Competent in understanding Business rules/processes, detailed design
of the application, generating use case models, creating ER Diagrams
and Data Flow Diagrams
. Adept at creating and transforming business requirements into Software
Requirement Specification (SRS) and designing business models using
use case model, analysis model, activity diagrams and Sequence
diagrams
. Strong Documentation experience involving Requirements Specifications,
Use case development and development of Post Project Support
Documentation
. Strong Written, Analytical, Communication and Customer interfacing
skills
EDUCATION
Masters in Business Administration
2001-2003
Indian Institute of Technology (IIT) Madras
Bachelors in Engineering - Bio-medical Instrumentation 1996-
2000
Certificate in Healthcare Informatics
2006-2007
University of Connecticut and HIMSS
SKILLS HIGHLIGHTS
Technical
Programming Languages - C, SQL, HTML
Applications - MS Word, MS Excel, MS Visio, Open Office, and Outlook
express, LotusNotes, Argo UML
Operating Systems - Linux, Solaris, Windows
Testing tool -HP Load Runner, IssueTrak, Test Director
Analyst
Requirement Gathering, Requirement Analysis, Documentation, Testing
PROJECT EXPERIENCE
TMHP (Texas Medicaid Health Partnership) May
'08- Current
TexMedConnect is an online application, offered through the Texas Medicaid
& Healthcare Partnership (TMHP), which provides the following functions. It
provides functions such as Eligibility verification, Claims submission,
Claim status enquiry, Appeals, Remittance and Status reports and Medicaid
Eligibility and service authorization verification
Was involved in the Claim processing functionality where my
Responsibilities are
. Research, Analysis and Documentation of Business and Functional
Requirements Specifications
. Create Business User requirements to convey the changes required in
the policies to the development team
. Conduct meeting to explain the User document to the stakeholders and
the technical team
. Perform Test case approach by creating test cases and test the product
by uploading it to the test director.
. Facilitated UAT testing with both State and Operational users
. Conducted facilitated and unfacilitated peer reviews for all
documentation
. Performed deployment validation of system changes as they are moved
into production environments
Deluxe Corporation (Deluxe Detect - Phase II)
May '06- Nov '06
Deluxe Detect Powered by Early Warning provides financial
institutions with a screening service that is used at a Financial
Institution's new account opening desk, to help mitigate risk while
increasing new account openings. Deluxe Detect is a result of Primary
Payment Systems and Deluxe joining together to bring to market an identity
verification service.
Responsibilities
. Gathered, understood the requirements and translated into business and
functional documents
. Closely worked with the technical team to create Architecture Diagrams
and to document the Technical Architecture
. Performed functional testing
. Managed and co-coordinated UAT by acting as a liaison between IT and
business users
CAF (Ramsey County Human Services Department, St.Paul, MN) Feb '05-Mar
'06
The Common Access Front End (CAF ) is an enterprise application
developed to link two state operated and two Ramsey County operated
information systems currently in use in Community Health Services (CHS).
Its primary functions is to identify each CHS client, track basic client
program activity in the four designated information systems and provide CHS
staff with a single view of each client's program activity. Was primarily
involved and responsible for
Contact Management System
Integrating County Client Management system
Responsibilities
. Interacted with the Subject Matter Experts and stakeholders to get a
better understanding of client business processes and gather business
requirements
. Involved in scoping functional requirements of the Contact Management
module
. Communicated extensively with the clients and with different levels of
management to identify requirements, Use Cases and to develop
functional specifications
. Conducted brainstorming sessions with stakeholders and project
directors
. Created Use Cases and Business Use Case Model after accessing the
status and scope of the project and understanding the business
processes
. Modeling the As-Is system and doing Gap Analysis for the existing
system in order to map it to the To-Be system
. Monitored client expectations and conducted user interviews
. Ensured user support and training
. Gathered, analyzed and documented the project requirements
. Managed Defect tracking and Bug tracking activities using IssueTrak
Odyssey Technologies Jun '00-Aug
'01
. Was involved in the Development of PKCS Cryptography products and e-
security applications as a Software Programmer