Testing Manager

SHREEJANA NEUPANE

**** ******** *******, ************, ** 20886

Home: 240-***-****, Cell: 301-***-****

Email: *******@*****.***

Objective: To obtain a position as a QA Analyst/ Software Automation Engineer to use my technical

experience, education and training in a growing, quality company.

Summary of Qualifications:

Extensive experience in QA Testing and possess excellent interpersonal, written, verbal

communication skills, and strong analytical, problem solving, decision making skills.

Proficient in test cases, test plans, test metrics, test reports, scenarios and business rules/Use cases.

Experienced in Smoke Testing, Regression Testing, Load Testing, Performance Testing, Usability

Testing, Integration Testing, Back end Testing, Ad hoc Testing, Black Box Testing, System Testing,

End to End Testing and User Acceptance Testing written in VB, C/C++, Java and HTML.

Experienced in HP testing tools LoadRunner, QuickTest Pro, Quality Center and TestDirector.

Experienced in testing/creating for SQL Store Procedure, triggers and functions.

Experienced to work in a large team to build an enterprise system.

Proficient in Load test strategy, Load test plans, Capacity planning, business workflow modeling based

on requirements and, Creation and Maintenance of Traceability Matrices.

Education

:

Masters in Computer Science, Hood College, Frederick, MD

Computer Skills:

Platforms: DOS, Windows 3.1/95/98/2000/NT/XP/Vista, UNIX.

Software: MS Office 97/2000/2003/2007, WordPerfect, Photoshop, acrobat, crystal reports, ACCPAC,

MISYS, Great Plains, MathCAD, Lotus.

Languages: C/C++, Java, VB, VB Script, HTML, XHTML, CSS, XML, Pascal, Assembly and Perl.

Testing Tools: QuickTest Pro, LoadRunner, Quality Center and TestDirector, Rational Clear Case,

Clear Quest, Quality Manager, Rational Functional Tester (RFT).

Server RDBMS: MS Access and Oracle.

Process Modeling Tools: SDLC, MS Visio, Rational Rose, ERWin.

Relevant Experiences:

Software Automation Engineer, Census Bureau, Suitland, MD : January 2009 – Present

Responsibilities:

Identify various test cases including mission critical, high visibility, heavy throughput cases and

prepared performance test plan.

The projects followed Agile methodology, where developer, user and tester worked together to create

stories, document requirements by interviews and analysis.

Written story narratives, functional & non functional system requirements, Test scripts.

Performed querying on SQL server for correct validation and to make sure records are updated.

Design Test Input Data File and run the QTP script over the checklists.

Perform Regression testing, Performance testing and UAT.

Designed and executed quality Test Plans and Test Cases to verify Reliability, Accuracy and

Compatibility of application.

Used Quality Center to store requirements, schedule, execute and track test cases and reporting.

Tested the functionality of each screen to monitor proper navigation.

Wrote SQL scripts to verify the database updates, inserts and deletes of the records.

Extensively used SQL to verify the integrity and consistency of the data in the database.

Developed SQL Queries and Procedures to perform database testing using SQL Plus.

Setup Test environment for automation and database.

Created architecture design and Framework for automation suite which involves Data, library and

Core classes.

Designed and involved in creating new architecture design using class methods to implement QTP

scripts.

Used Checkpoints, Descriptive programming and Data Driven Test Scripts in QTP to perform

functional and regression testing.

Used Quality Center to maintain, and execute QTP and Manual Test Scripts, and to manage defects.

Created and Executed Automated Test Scripts in QTP using Business Process Testing (BPT) concept,

and Key word driven framework.

Manually testing the entire application, and then automating regression tests using Quick Test Pro.

Acted as point of contact for the Development and Business Team. Resolved and coordination issues,

before getting upper management involved.

Trained and certified different team members to build a successful testing team here and also in India.

Meeting daily executing numbers and resolve various problems by working extra hours and overcame

lots of challenges during the releases.

Managed to get involved in the new CR’s entire walk through from day one to have better

understanding for writing test cases and got them singed of by business.

Managed to cut down testing error by successfully triaging defect inertly

Developed Virtual user scripts using VuGen

Created scenarios in LoadRunner Controller and TestCenter based on the test profiles; fine tuned

the virtual user runtime and scenario scheduler settings.

Found bottlenecks, transaction time of business processes using LoadRunner web/http protocol,

produce analysis report for various monitors, monitoring system resources’ and work with CM team to

improve performance.

Used Quality Center for reporting, scheduling, executing and tracking test cases and defects.

Reporting defects in Quality Center, working closely with analysts, developers to resolve the

problems, and change the status of the defect accordingly.

A Analyst, Sprint Communication

Q, Herndon, VA

: May 2006 – Nov 2008

Responsibilities:

Analyzed BRD, functional specification and required documents for testing.

Met with client groups and the business users to determine user requirements and goals.

Utilized Rational Unified Process (RUP) to configure and develop process, standards, and

procedures and create a Business requirement Document and transformed the business

requirements into technical terms to prepare the Functional Specifications Document.

Understanding of the As IS Systems (Current Environment) and the development of the To Be

Systems (Target Environment).

Conducted user interviews, one to one sessions with the managers and the critical users, and

arranged JAD Session at both in house and client locations.

Coordinated with the tech lead to transform the business requirement into high level functional

requirements and prepared comprehensive Functional Requirements Document.

Documented the Use Cases and prepared the Use Case Diagrams, Class Diagrams, Activity

Diagrams and Sequence Diagrams using MS Visio for a clear understanding of the

requirements by the development team.

Prepared the test plan for the project and developed various test cases using Quality Center

on the basis of the requirements and determining which ones are to test manually and which

ones to automate.

Worked with Customer Billing Services Release Management and Nextel Business owners to get

approval on Test Cases.

Played a key role in the planning UAT, and implementation of system enhancements and

conversions.

Used SQL extensively to extract data from the database.

Used Rational Clear Case as Version Control System for any changes to common documents

related to project like Use Case documents and Activity/Sequence Diagrams

Allocated priorities to all the test cases, taking into consideration the product module priorities.

Conducted elaborate manual testing on test cases and provided feedback to the development team.

Were selected to be part of Amdoc’s system testing in Israel gained knowledge and Implemented

Ensemble testing team.

Assisted in creating a calendar for Logical day change and Billing and was in charge of maintaining to

avoid confusions with in the 60 members of the team.

Acted as a QA Analyst and Subject Matter Expert for the Billing Validation Module of the Ensemble

application.

Created Strategy Document prior to the test cycle. Interacted with third party vendor (Amdocs) and

reviewed ‘Ensemble Impact Assessments’ to obtain the change requests. Prepared the closeout

documentation for the test cycle. Prepared the Dashboard to compare the results with the previous test

cycle results.

Tested different modules of the Ensemble Application; such as, Collection, Billing, Account

Receivable and Bill Validation. Successfully, tested these Applications and with a low rate of making

mistakes.

Validated test to check boundary conditions and error messages.

Involved in testing process, designing and developing validation plans and test plan documentation.

Developed Use cases, test scenarios, test cases and Traceability matrices.

Involved in Review Business Requirements and Functional requirements.

Involved in Functional testing, Positive testing, Negative testing manually.

Involved in logging the defects and developed various defect reports using Quality Center.

Developed and debug testing scripts for Web Application using LoadRunner.

Conducted Load and Reliability Testing on Website’s workflows to identify and report performance

bottlenecks.

Extensively used Load Runner, created Virtual user scripts, Scenarios, running Scenarios.

Developed test scripts for Functional, Regression and data driven tests using QuickTest Pro.

Written SQL queries for validating and verifying the business rules.

Provided support to various other project contract teams and client testers/users in a large number of

testing and production environments.

QA Tester, NIH, Bethesda, MD: June 2004 – April 2006

Responsibilities:

Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and

User Requirement Document (URD).

Developed Test Approach artifact with resource requirements and time estimates.

Designed and developed Test Scenario/Test Cases/Test steps for various Business Services/methods

covering both positive and negative testing requirements.

Performed Manual Testing of web based and client server enterprise applications and used Quality

Center for test management.

Worked with business analysts and analyzed user requirement, system requirement specification

documents and use cases for developing Test plan which includes the objective, Scope, Testing

strategy and verified content with the team members.

Developed manual test cases and test scripts for functionalities of the application.

Used TestDirector for test management and bug reporting.

Conducted the Database testing of the application by writing SQL Queries.

Developed scripts for Functional, Regression and Data driven tests using QTP.

Scripted through VB Script for the cases written, debugged the scripts, created compiled modules and

functions in QTP.

Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely

with QA Manager to define Test Scope, Gap Analysis, Risk, Dependency, and Constraints.

Reference: Available upon request.

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