Engineer Manager

Asif Huseni

** *** ***** ****, *******, MA ****2

781-***-**** *********@*****.*** http://www.linkedin.com/pub/asif-

huseni/4/370/745

[pic]

Dedicated communications professional with over nine years experience in

Network Operations and Data Center environments: day to day operations,

proficiency with network, system troubleshooting and support, projects

management and implementation, strong CISCO background including routing

and switching.

[pic]

Experience

BRITISH TELECOMMUNICATIONS, Boston, MA 2006 - 2009

BT is one of the world's largest global telecommunications firms

Data Center Engineer

Responsible for day to day operational activities at the operations Data

Center including troubleshooting, maintenance, installations, routine

monitoring problems, analysis of local/long haul circuits, database

records keeping.

. Implemented hardware/software/firmware upgrades for BT and Thomson

Reuters equipment including RTDS, Full Tick, BON, RSS-PSS servers,

Cisco routers and switches as detailed in the Project planning

process. Ensured that all assigned projects are completed as per

due date.

. Logically troubleshot communications, network and system problems

paying particular attention to client needs. Supported GSC in

trouble shooting and resolving new network migration remote PE calls

from clients.

. Nominated as remote PE SPOK (lead person) to manage and assign

network migration and clarify tickets from GSC within group

technicians. Requests include but not limited to support installing

or configuration changes in clients' routers and switches,

configuration upgrades to clients' connection to PE routers,

migration from old routers to new routers. Trained group

technicians on typical trouble shooting procedures, PNAD, Clarify

and NMS.

. Ensured that tickets reported by the trouble call notification

system are acted upon according to targets and procedures detailed

in the service level agreements.

. Made sure that all assigned Data Centers systems are monitored on a

regular basis and any problems are acted upon in a timely manner

with minimum effects to clients.

. Ensured timely notification and escalation of major outages

including communications circuit outages as detailed in escalation

procedure.

. Successfully tested new circuits and systems including DS3, OC3,

OC12, MetroE, OC48 using T-Berd and optical agilent test system.

. Provided support to field technicians and Main Network Control

Center Engineers during service problem and/or new installation.

. Maintained professional working relations with internal/external

clients including Thomson Reuters and vendors.

CTC COMMUNICATIONS, Waltham, MA 2000 - 2006

Network Engineer (August 2005-July 2006)

Responsible for planning, management and execution of the integrated

testing and certifications for mission-critical services.

-Continued-

Asif Huseni

781-***-**** *********@*****.*** http://www.linkedin.com/pub/asif-

huseni/4/370/745

Page 2[pic]

Successfully completed Regression testing on new CISCO IOS codes in

2400, 3600, 3800 CISCO router series. The testing includes the

following

o DLCI inactive testing: Tested IAD T1 0 outage, PVC failure, PVC

failure on MGX/BPX, power failure on IAD and CPE, v.35 cable

failure.

o FRF5/FRF8 network and service inter-work testing: Throughput and

packet loss testing using different clock speed on serial port,

connect statement between ATM and Frame Relay.

o Ethernet ISP testing: Verified data throughput using different DS0

of Ethernet setup on Ethernet interface. Set up Ethernet testing

using VLAN on Cisco catalyst switch 2900, TCP/IP addressing and

routing.

o Utilized smart bits, smart application, chariot test equipment for

testing purpose

o Retrieved old routers and installed and configured new Cisco

routers in lab.

Network Technical support (March 2000-July 2005)

. Resolved T1 outages by verifying alarm received, sectionalized trouble

condition (customer, facility, etc network), handed off tickets to CTC

dispatch or Verizon, SNET, Penn Tel, Frontier carrier, very effective

in escalating carrier troubles to manager/director level to get the

job done, detailed oriented at logging entries in Metasolv in timely

manner.

. Successfully installed T1 including Power net PRI and internet by

verifying CTC network clean and loops dropped, testing head to head at

demarc with carrier technicians, verified and documented demarc

information, completed order with carrier, and completed metasolv

database tasks.

. Troubleshot outages using CISCO 3810, 2421, 3661, AN30 (digital) IADS.

Familiar with architecture and commands of above IADS. Verified and

reported errors, voice-frame-internet services verification, physical

interface connections, logical configuration and modification on CISCO

IADS, verification of customer affecting code issues (wedged input

queue, hung voice channels, voice call summary).

. Resolved CTC related circuit troubles including unframed-out of framed

issues, determined IAD-ROM-MON condition, PVC failures, IAD

misconfiguration, CFA issues, isolated internal-external DS3-STS-

OPTICAL carrier issues using DSI-DS3 Xconnect spread sheet, diagnosed

trouble areas of voice-data-internet and transferred tickets to

respective queues.

. Recognized by CTC branches, CTC communicator, customers for dedication

to outstanding services and high level of professionalism.

Effectively communicated and respected throughout network operations

groups.

[pic]

Education

B.S. - Business Management

Northeastern University, Boston, MA

Honors: Graduated Cum Laude, Awarded Dean's List certificate

Contact this candidate