Manager Registered Nurse

TAHLIA A. HARRISON

***** ****** ***** #*** **** Beach Gardens, FL. 33410

404-***-**** (Mobile) ********@*****.***

CAREER OBJECTIVE

To manage an organization as a Health Care Administrator where I can

utilize my patient care and clinical skills to provide quality healthcare,

while motivating, teaching, learning, and mastering key attributes that

will make the organization successful, while reaching professional

achievement.

QUALIFICATION SUMMARY

. Offering a diverse background and 8 years of medical, administrative

and clinical experience, advanced formal education and accomplishments

in patient care delivery, organizational, business and financial

management, staff supervision, training implementation, risk

management, HIPAA compliance, documentation management, customer

service and implementing policies and procedures.

. Possess sensitivity and compassion for patients with the awareness and

ability to communicate with others in difficult situations.

. Successfully build rapport and collaborative relationships with

physicians and medical staff, organizational, people, problem solving,

and communication skills, highly detailed oriented, love of travel,

mentoring and empowering employees to have a strong work ethic.

. I am a "working manager", willing to pull up my sleeves and work with

my staff to sustain quality company products, services, goals,

missions, and objectives, and finally I have a dedication and passion

in promoting advances in the healthcare informatics industry.

TECHNOLOGICAL SKILLS

Microsoft Office Suite; WordPerfect; Internet Explorer; Quickbooks; NextGen

Information Systems EAS, EMR, and EPM; Allscripts; Greenway Prime Suite;

IDX; Kronos, Medicat; Citrix; HealthMatics Electronic Medical Records;

Practice Point Manager, Thomas Medical Billing Software, Certified Pharmacy

Technician at Eckerd's Pharmacy

EDUCATION

Master of Science Administration

Atlanta, GA

Central Michigan University December 2007

Major: Public Health Administration

Bachelor of Science Albany,

GA

Albany State University May

2003

Major: Healthcare Administration Minor: Psychology

PROFESSIONAL EXPERIENCES

Solantic Walk-In Urgent Care West Palm

Beach, FL

Center Manager November 2009-

Present

. Center Manager responsible for initial start-up and daily operations of

the center to include management and supervision of 25 employees

. Manage, motivate and grow a team of positive employees who are committed

to the mission, vision and values

. Train, develop, mentor and coach staff members with focus on delivering

the highest quality of care to all patients

. Accountable for monitoring budget, exploring revenue enhancement

opportunities, ensuring cost efficiency, creating and analyzing reports

and utilizing data to meet center revenue goals, and monthly review of

profit and loss statements

. Comply with necessary regulatory standards; ensuring all credentialing

and insurance/regulatory agency requirements are complete and current

(AHCA)

. Lead business development, professional healthcare provider and community

networking/marketing

. Participate in interviewing, hiring, orientation and training of

personnel

. Manage occupational health and safety/workers compensation patients

. Conduct chart review to ensure coding accuracy for maximum reimbursement

. Assist with front desk duties including check-in/out; insurance

verification; billing and coding

. Ensure accurate maintenance of patient's medical records in accordance to

HIPAA

University of Miami; Bascom Palmer Eye Institute

Palm Beach Gardens, FL

Clinical Supervisor July

2008-November 2009

. Applied leadership skills to ensure efficient supervision of 40-45

clinical staff for a busy eye institute specializing in ophthalmic

services

. Effectively coordinate support staff schedules in accordance with clinic

operations

. Assist with implementation of strategic operational procedures involving

patient monitoring and the quality of effective eye care delivery

. Performed HR duties such as oversee new hire orientation, timekeeping and

processing of new hire documentation

. Trained clinical staff on clinical functions pertinent to role in

practice

. Assist with front desk duties including check-in/out; insurance

verification; billing and coding

. Maintained HIPAA/OSHA compliance involving all patient and facility

information.

. Assist with financial management and budgeting for the department.

. Participated in screening of resumes, conducting interviews, background

checks, and assist with final hire/termination decisions, and performance

appraisal reviews of staff under my supervision.

Atlanta Institute for ENT

Atlanta, GA

Surgery Coordinator/Credentialing Specialist

July 2006-July 2008

. Surgery scheduler for busy Ear, Nose, & Throat/Facial Plastic Surgery

practice/Ambulatory Surgery Center

. Coordinated four physician schedules; discuss all information regarding

surgery; schedule post-operative appointments

. Obtained pre-certification/insurance benefits for all surgical procedures

in a timely manner

. Supported medical office staff with appointment scheduling, check-in, and

checkout procedures

. Assisted with credentialing physicians for multiple managed care plans to

obtain network participation

Barber Surgical Services

Atlanta, GA

Surgery Coordinator/Patient Coordinator

November 2005 - June 2006

. Surgery scheduler for a breast specialty group practice

. Coordinated two physician schedules to include all in-patient,

outpatient, diagnostic, MRI, and other accompany studies as requested

. Utilized Next Gen EAS and EPM software to document and process patient

information, including posting of payments, claims follow-up,

collections, and insurance verification.

. Assisted Practice Manager with preparing productivity, end of day closing

reports, and financial reports

. Complied with all required hospital protocols for pre-admission testing

and diagnostic testing

. Obtained pre-certification/insurance benefits for all surgical procedures

in a timely manner

. Prepared office dictation and mail correspondence to referring physicians

. Collaborated with medical staff with appointment scheduling, check-in,

checkout, medical record processing, and faxing of orders of mammograms,

or other diagnostic studies

Clinical Assistant

September 2004 - November 2005

. Clinical Assistant for a breast specialty physician group practice

. Accompanied patients in exam room for doctor evaluation; determine and

record patient's vital signs and obtain medical history

. Assisted surgeon with office procedures such as core biopsies,

ultrasounds, cyst aspirations, mammotomes, and mammosites

. Prepared lab specimens for courier

. Completed other projects and duties as assigned by the Registered Nurse

Eckerd's Pharmacy Marietta, GA

Pharmacy Technician August 2001 -

September 2004

. Key member of the Pharmacy Service Support Team

. Assisted the pharmacist in dispensing prescriptions and managing patient

inquires

. Entered patient prescriptions in the database; monitor the inventory of

controlled medications

. Transmitted insurance claims while maintaining patient confidentiality

according to HIPAA regulations

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