Administrative Assistant Project

JACKIE MARIE GRAHAM

**** ********* *****

Sebring, FL 33876

Cell 863-***-****

Email ***************@*****.***

PROFILE

Over 15 years of extensive experience in management/staff development

of daily operations with a record of consistent achievement in improving

quality, accountability, and efficiency. Proven ability to train,

motivate, and supervise staff. Proficient at managing simultaneous

projects and successfully meeting deadlines. Computer literate to include:

Windows 95/98NT, MS Project/Access, WordPerfect, Excel, internet, and E-

mail characteristics. Special expertise:

DNA Technical Knowledge

DNA Collection & Storage

Staff Supervision

Liaison & Negation Techniques

Presentation & Project Coordination

Interdepartmental Coordination

Conflict Resolution

Client & Public Relations

EDUCATION

SOUTH FLORIDA COMMUNITY COLLEGE, Avon Park, FL

EMS, EMT-B Certification

COLUMBIA COLLEGE, Columbia, MO

Bachelor of Arts, 2002, 123 Total Credit Hours

Associate of Arts, 1997

MILITARY EDUCATION

Consideration of Others Training, 1999

Primary Leadership Development Course, 1998

Algorithm Directed Troop Medical Care Screener Course, 1995

Medical Specialist Course, 1995

Basic Training, 1994

PROFESSIONAL EXPERIENCE

KDL UNDERGROUND AND DEVELOPMENT, INC 05/06 - 06/08

Project Coordinator

. Assist Project Manger with multiple job sites

. Detected billing issues, omissions and variances with vendors and

customers

. Produced original correspondence, form letter and reports

. Coordinated time lines and expectations between customers and sub-

contractors

UNITED STATES ARMY, Fort Jackson, SC 06/04 - 11/05

Drill Instructor

. Trained civilians in the way of the Army

JACKIE MARIE GRAHAM

6765 Heavitree Drive

Sebring, FL 33876

Cell 863-***-****

Email ***************@*****.***

. (Professional Experience Continued, United States Army, Fort

Jackson, SC)

. Prepared new soldiers for combat

. Accountable for over 230 soldiers at any one time

. Responsible for ensuring all training documents and files were

correct and current and transferred to the proper receiving

facility

AMERICAN REGISTRY OF PATHOLOGY, Gaithersburg, MD 04/01 - 06/04

DNA Repository Supervisory

. Tracked time and attendance for ARP contractors.

. Monitored contractors work performance and production.

. Conducted facility tours of the Repository for dignitaries,

reporters, etc.

. Developed a tracking mechanism for resolving conflicting database

information between donor cards and DEERS.

. Conducted collection site compliance inspections.

. Established routine communication between customers and the

Repository to validate supply order requests and reduce operating

costs.

BANK OF AMERICA MORTGAGE, Concord, CA 08/98 - 04/01

Executive Administrative Assistant

. Provide office support to national staff of 50 including managers

and project/team leaders.

. Accountable for tracking, managing, and maintaining all staffing

issues to include salary actions, attendance monitoring, and

coaching/development.

. Review/process expense reports.

. Maintain internal general ledger/accounts payable relations.

. Maintain internal supplies, researching, and purchasing.

UNITED STATES ARMY 10/94 - 08/99

Squad Leader/Medical NCO, Fort Benning, GA, 04/99 - 08/99

Squad leader/Medical NCO, Fort Benning, GA, 01/98 - 09/98

Medic, Ft Leonard Wood, MO. 10/94 - 01/98

AWARDS

Superior Civilian Service, 2003

Army Commendation Medal, 1998

Army Achievement Medal, 1997, 1998

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