Project Manager Human Resources
Resume:
JASON NIELSEN
Des Moines, IA *****
Cell: 515-***-****
*************@*****.***
CAREER SUMMARY
An accomplished human resource professional with progressive expertise in
leading numerous HR functions such as corporate payroll, compensation,
human resource information systems (HRIS), HR compliance, and a HR call
center. Proven ability to partner with senior leadership, to wear many
hats, and to collaborate with people throughout an organization has allowed
me to build highly productive teams that have a positive impact on the
bottom line.
PROFESSIONAL EXPERIENCE
WELLMARK BLUE CROSS BLUE SHIELD, Des Moines, IA 2006-2010
Wellmark Blue Cross and Blue Shield is a mutual insurance company providing
health coverage to more than two million members in Iowa and South Dakota.
Team Leader Compensation/HR Operations
2010 -2010
Promoted to this role in May with the responsibility for compensation,
along with prior accountabilities. Responsible for analyzing and modifing
compensation policies to establish competitive programs and ensure
compliance with legal requirements, with a specific focus on executive
compensation.
. Leadership of a team focused on strategic workforce planning. Created
tools for executive leadership to allow them to focus on workforce
needs three to five years out.
. Selected to participate in a cross functional business team
representing HR to ensure readiness to move to new headquarters;
responsible for communication and planning resulting in a reduction of
downtime during transition.
Team Leader Payroll/Human Resources Information Systems (HRIS)
2006-2010
Responsible for leading a team of 8 professionals specializing in the
following areas:
> Payroll Processing: Accountable for oversight and processing a
$150 million multi-state payroll.
> HRIS: Responsible for system selection, implementation,
compliance, and maintenance.
> HR Call Center: Responsible for management of HR call center
supporting an average of 900 contacts per month resulting in an
80% first call resolution rate.
> HR Projects: Oversight of project manager including identifying
projects, building project teams, and producing results within
agreed timeframe and budget.
> HR Compliance: Ensured compliance with regulatory and company
policy including: Sarbanes Oxley, COBRA, and EEO/AA Reporting.
. Increased efficiencies with onboarding process; reducing the number of
process steps from 350 to 125. Collaborated with process owners such
as physical security, information security, IT, and HR; to review
current processes and identify efficiencies. Created easy access forms
for onboarding resulting in cost savings and mitigation of errors.
. Established payroll processing procedures and created auditing tools
that allowed for quick review of payroll registers to highlight
possible errors. Implemented and trained payroll specialists on the
tools allowing them to be empowered in the process while maintaining
the controls.
. Developed a metrics dashboard to report crucial information to
executive leadership resulting in data driven business decisions.
. Led selection of HR systems to create compliance and system
reliability. Examples include new time and labor system, upgrade of
main HR/Payroll system, and implementation of employee and manager
self service.
EASTER SEALS IOWA, Des Moines, IA 2002-2006
Easter Seals mission is to provide exceptional services to ensure that all
people with disabilities or special needs and their families have equal
opportunities to live, learn, work and play in their communities.
Vice President, Strategic Management
2004-2006
Led a team of 5 professionals responsible for human resources, information
technology, staff recruiting, program quality, and staff training.
Responsible for implementing both metrics and controls to ensure continuous
improvement throughout the agency specifically using balance scorecard and
six sigma methodologies.
. Leveraged Six Sigma Black Belt skills to examine complex
organizational and management challenges and recommended solutions.
Reduced the denied billing units for the three highest programs by
95%.
. Trained local Easter Seals IA staff, Board of Directors, and national
Easter Seals Quality Council on the Six Sigma Methodology and how it
could be used in a non-profit environment.
. Redesigned compensation system to create a competitive pay structure
and align pay-for-performance.
Director, Information Technology 2002-2004
Strategically directed development, selection and implementation of
information systems for the company.
. Led team to select and implement a client database to support operations
and billing.
. Developed policy and procedures to ensure HIPAA compliancy. Ensured
staff was trained on new policy and also served as the organization's
privacy officer.
LUTHERAN SOCIAL SERVICES, Des Moines, IA 2000-2002
LSI is a non-profit impacting the lives of more than 40,000 Iowa families
annually.
Payroll Manager 2000-2002
Processed bi-weekly payroll for 700+ employees with an annual payroll of
$25 million. Also responsible for ensuring HRIS software was maintained
and partnered with IT when software needed to be updated.
. Implemented a new electronic time and attendance software replacing
paper timesheets. Trained all 700+ employees on the new system.
EDUCATION, PROFESSIONAL TRAINING AND DEVELOPMENT
Regularly attended various development workshops in payroll administration,
human resources, and process improvement.
Attended BA level courses
Upper Iowa University, Des Moines, IA
Coursework Included:
Accounting
Human Resource Management
COMPUTER COMPETENCIES
Word, Excel, Power Point, Outlook, Human Resource Systems (ADP, Report
Smith, Kronos, iCIMS, Mercer Prism, Acquire) Financial accounting software
(QuickBooks, Financial Edge, smartSTREAM), Minitab.
VOLUNTEER EXPERIENCE
Easter Seals Iowa: Led a team to review program inefficiencies using six
sigma methodologies. Results increased program efficiencies by 20% and
increased revenue by $250,000.
St. Augustin Home and School Board: Currently serve has Treasure
responsible for managing budget, financial reporting, and banking.
PROFESSIONAL ASSOCIATIONS
American Payroll Association, Society of Human Resource Management (SHRM),
and Central Iowa Chapter (SHRM)
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