Human Resources Management
Resume:
Joanne Sardone
Reading, MA ****7
********@***.***
Summary: Experienced Human Resource Professional, strategic leader, and
business partner, with over 15 years of experience with exposure to a broad
spectrum of Industries. Background encompasses experience with HR
management, Coaching, Strategic HR Planning, Policy Implementation,
Compliance and Training. Recognized for streamlining and improving
processes that align with organizational objectives and partnering with
executives on organizational design, talent acquisition, retention and
performance improvement strategies.
PROFESSIONAL EXPERIENCE
MAZONSON LLC
Wakefield, Massachusetts
HUMAN RESOURCE MANAGER 5/2006
- Present
Developed Mazonson's human resources function with emphasis on delivering a
full range of HR processes and programs including; staffing, compensation /
benefits, HRIS, employee relations, training & development, performance
management, policy writing and change management. Member of the senior
management team responsible for ensuring consistent and effective
application of human resources processes and programs.
> Manage day to day operations of Human Resources including
administration of compensation, benefits, workers compensation, leaves,
recruiting, hiring, on boarding, performance management, and
training/development programs.
> Provide strategic human resources leadership consistent with company's
business plan and goals.
> Liaise with management on business planning initiatives and
organizational design to ensure future company growth.
> Created and implemented a new hire on boarding process to educate
employees about benefits, policies and procedures to improve retention.
> Direct the development, implementation and coordination of HR policies,
programs, compensation and payroll.
> Provide employee relations consulting to Mazonson management and
client's throughout New England.
> Ensure proper documentation and adherence to state and federal laws.
> Advise managers regarding proper conflict resolution and/or
disciplinary procedures.
> Facilitate terminations and exit interview process.
> Deliver training on sexual harassment, discrimination and performance
review management.
> Conducted training seminars and advise management regarding proper
conflict resolution and/or disciplinary procedures.
> Reviewed, revised, and assisted in development employee policies and
handbook.
> Provide proactive representation throughout the unemployment claims
process and hearings.
> Negotiated new/existing annual service agreements with vendors.
> Counsel employees regarding work-related issues
> Manage and supervise administrative staff, oversee
assignments/workload.
> Administer all benefit programs, including medical, disability and
COBRA, and 401(k) Plan.
> Manage Performance Management process including goal setting,
performance reviews, merit increases to ensure competitiveness and
compliance within organization.
> Partner with managers to establish job matrices in conjunction with
career paths and defined skill sets, performance standards.
> Perform market analysis and salary surveys, produce job descriptions,
evaluate positions and salary ranges.
> Create HRIS database ensuring continuity with payroll department;
administer salary review process.
> Maintain current knowledge of legal compliance of federal and state
requirements affecting human resources functions to ensure compliance.
MANHATTAN ASSOCIATES
Burlington, Massachusetts
HUMAN RESOURCE GENERALIST
4/2004 - 5/2006
Served as primary HR support for six multi-state satellite offices located
throughout U.S. implementing polices and procedures, including employee
relations, training initiatives, benefit and wage administration,
recruitment and terminations. Served as a business partner with management
teams ensuring consistent and effective application of human resources
processes and programs. Advised managers in areas of training, staffing,
performance management, legal compliance, employee relations, compensation
and administration of company policies and programs.
> Advised managers on employee relations and performance management
practices.
> Counseled employees regarding work-related issues.
> Ensured consistent and effective application of firm wide HR
initiatives.
> Administered all aspects of benefit programs, including medical,
disability and COBRA, and 401(k) Plan.
> Facilitated new hire orientation, terminations and exit interview
process.
> Managed Performance Management process including goal setting,
performance reviews, and merit increases to ensure effectiveness and
compliance within organization.
> Managed HRIS database ensuring continuity with payroll department;
administered salary review process.
> Assisted executive management-level personnel interpreting and
enforcing company-wide policy initiatives; developed & presented on-
going training to Company employees.
> Analyzed exit interview data to identify problem/solutions for turnover
rate and made recommendations to Corporate Headquarters.
> Liaised with legal advisors on immigration issues, processing Labor
Certifications, Visas and Green Card process.
> Partnered with corporate headquarters to effectively recruit, hire and
target specific candidate markets, utilizing a variety of sources
including, direct sourcing, internet postings and search, networking
and employee referrals.
> Maintained knowledge of legal compliance of federal and state
requirements affecting human resources functions to ensure compliance.
TREND-LINES, INC.
Revere, Massachusetts
HUMAN RESOURCE MANAGER 2000 -
2004
Provided comprehensive leadership developing and implementing wide ranging
activities, including employee relations, training initiatives, benefit and
wage administration, recruitment, hiring, and termination guidelines, and
implementation, strategic workforce/payroll reductions and out-of-court
case guidance. Created and implemented management training encompassing
personnel initiatives; performance reviews, safety program development.
Worked closely with administrative and labor personnel enhancing workplace
atmosphere and improving management/labor relations; developed policy and
procedures incorporating equal opportunity and affirmative action plans.
> Administered all aspects of benefit programs, including medical,
disability and COBRA, 401(k); management of Workers Compensation
program; ensuring all accidents were reported accurately in a timely
manner;
> Managed ADP database ensuring accuracy of data; Oversaw payroll
function ensuring compliance with federal and state regulation.
> Administered salary review program to ensure compliance within
organization including annual compensation review and bonus plan.
> Assisted management-level personnel interpreting and enforcing company-
wide policy initiatives; developed & presented on-going training to
Company's management team in areas of screening, interviewing, hiring &
firing, professional & personal counseling guidelines.
> Drove effective recruitment and hiring programs targeting specific
markets, job fairs, external media, employee referrals and Internet
postings; author recruitment advertisements; screened and interviewed
candidates.
> Created an Employee Compensation Statement, processed in house at
minimal cost, to educate employees on the value of the benefits
provided by the company, resulting in increased retention.
> Conducted RIF in order to keep company afloat during bankruptcy
proceedings.
> Provided proactive representation throughout the unemployment claims
process and hearings.
> Facilitated move of Distribution Center in August 2001 to Amesbury, MA.
> Performed HR management support for off-site distribution facility
Amesbury, MA for staff of 75.
Respond to all concerns, communications and questions from managers and
employees; utilize expertise to identify and solve employee issues.
> Conducted in-house Harassment training for management and employees;
investigated and responded to all complaints of harassment,
discrimination and legal violations as necessary.
> Noteworthy accomplishments included spearheading and reaching
satisfactory out-of-court settlements for Human Right Commission Sexual
Harassment cases; successfully refuting DET determinations regarding
unemployment benefits payments in warranted dismissal case.
MERCURI CONSULTING
Malden, Massachusetts
HUMAN RESOURCE MANAGER / OFFICE MANAGER
1998 - 2000
Led effective human resources and management program development. Authored
and implemented a wide variety of initiatives, policies and training
development programs. Liaised effectively with management, professional and
administrative staff to effectuate cost-savings programs and procedures
while improving organizational efficiencies.
> Responsibilities included wage and benefit administration, employee
recruitment, hiring, counseling and terminations, authoring job
descriptions/requirements and training programs.
> Managed guided and developed HR staff; oversaw daily office
administration, technical training and staff improvement initiatives.
Oversaw company-wide payroll functions.
KPMG PEAT MARWICK LLP Boston,
Massachusetts
H. R. GENERALIST / RECRUITING COORDINATOR
1990 - 1997
Demonstrated strong planning, organizing and leadership skills to set
priorities for multiple staff activities and consistently meet quality
performance standards. Oversaw employee relations, benefits administration
and strategic recruitment and staffing initiatives. Established and
monitored employee relations programs and effectively promoted high-quality
workplace protocols and procedures.
> Administered wide range of employee benefits including tuition
assistance, cash advance program, direct deposits, 401 (k), Employee
Assistance Program (EAP); conducted weekly new hire orientation.
> Arbitrated between employees and management and guided progressive
discipline procedures. Proactively approached employee concerns and
assisted in prompt, effective resolution.
> Managed effective recruitment programs and procedures targeting
colleges, placement agencies, job fairs, external media, employee
referrals and internet postings; developed recruitment advertisements
for New England offices; screened and interviewed exempt & non-exempt
personnel; provided background checks; generated offer letters.
> Developed AA tracking database for N. E. offices, liaised with
corporate office on immigration issues regarding new hires
> Developed staffing and employee relations programs & guidelines,
including internal postings, outside recruiting and hiring, performance
evaluations, exit interviews and promotion / job excellence
facilitation.
> Coordinated INROADS / Central New England minority and MBA Diversity
recruiting programs.
COLLEGE RECRUITMENT COORDINATOR
1988 - 1990
Provided effective, insightful college recruitment program leading to
cultivating highly talented new employee population targeting New England
region colleges and universities. Developed and maintained recruiting
relationships; developed process analysis tools; developed and administered
recruiting budget.
> Successfully streamlined recruiting interview process from 3-month
process to intensive 1-month program.
> Developed computerized tracking systems, including NE area candidate
tracking and Affirmative Action statistics database.
> Coordinated INROADS / Central New England minority and MBA Diversity
recruiting programs.
> Developed AA tracking database for N. E. offices, liaised with
corporate office on immigration issues regarding new hires.
LEARNING CREDENTIALS
HUMAN RESOURCE MANAGEMENT
University of Massachusetts
Boston, Massachusetts
SKILLS
Microsoft XP, Microsoft Office, Outlook, Lotus Notes, Excel, Ultipro, ADP,
Paychex, PeopleSoft, Horizon CSS, ABRA, SABRE, PowerPoint, Access
REFERENCES AND FURTHER DATA AVAILABLE UPON REQUEST
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