Melissa A. Brown
*** *********, **** ******, ** *1611, 309-***-****
Experience:
Membership Representative Supervisor, Nielsen Media
Research. Oct 2004-Oct 2009.
( Manage representatives in territories in Tennessee and Kentucky
( Maintain accurate demographic data and successfully coach
representatives to increase sample performance.
( Plan all district meetings, workshops, and interviews.
( Hire qualified candidates to cover the territories of the Midwest.
( Conduct Annual Performance Reviews as well as ongoing development
of employees.
( Analyze data to balance demographic representation.
( Meet client needs by providing accurate data and timely results.
Territory Sales Manager II, Brown and Williamson Corp.,
Bloomington, IN, January 1999-Dec 2003 (promoted from Sales
Manager I)
( Recruited successful merchandising and sales team
members.
( Managed Retail Merchandisers, including daily work
assignments and annual performance reviews.
( Successfully managed a medium sized territory (250-280
stores), including development of new accounts and
maintenance of existing contracted outlets.
( Increased sales of priority brands with implementation
of strategic promotions while maintaining sales of other
core brands.
Caseworker, Catholic Social Services, Pekin, IL, 1995-1998.
( Maintained case files for adolescents and their families
in a two county area.
( Performed evaluations for needs and services of client
base.
( Conducted visits with families and clients in a foster
care setting.
Education: B.A. in Speech-Communications, University of Illinois,
Champaign-Urbana, IL, 1998
M.B.A., Indiana Wesleyan University, 2005.