Sales Customer Service
Resume:
Joshua Schulman
***** ********* ******, **** ***
Torrance, CA 90501
************@*****.***
SUMMARY
Award winning Speaker and successful Sales and Training professional with
proven ability to consistently satisfy customer's (internal and external)
expectations, and exceed company sales goals by retention metrics. Proven
experience working in a highly independent work environment while
delivering defined results. Polished and professional communication skills
with solid written, verbal, and online emphasis. Dynamic presentation
abilities across multiple mediums including: WebEx, Podcasting, online
training, conference calls, live meetings, and one on one with exemplary
public speaking skills, upbeat approach, and terrific sense of humor. In
2006, Joshua came in Third Place in Regionals for World Championship of
Public Speaking.
Business Development Champ Client Engagement Live and
Webinar
Sales Training (Entire Process) Executive Interface
Lead Generator
Tech Savvy Legal Background Key Presenter
PROFESSIONAL EXPERIENCE
CORPORATE TRAINER/PUBLIC SPEAKER,
Current
Variety of communication programs offered: Sales Training Courses, Soft
Skills training, Compliant needed seminars, Motivational, Educational,
Humorous, Obtaining Referrals programs, Emcee, Executive Coaching,
Children/Teens/College Inspirational, Technology, Workshop Facilitator,
Retail Training, Public Speaking Seminars: "Before the PowerPoint."
CITYGRID MEDIA, (IAC) Los Angeles, CA
2010
National Sales Trainer
Sales Training development, delivery, and coaching for Fourth Quarter new
hire reps for major Internet company. Conducted programs covering every
level of sales process, including acclaimed self developed program
entitled, "Obtaining Referrals- Effective ways to build your book of
business."
BERLITZ LANGUAGES, INC., Torrance, CA
2003-2009
Corporate Sales Director
Responsible for initiating, developing, and retaining large national
accounts focusing on Fortune 500 organizations such as Disney, Toyota,
Honda, Warner Brothers, and Amgen. Responsible for seven territories:
Torrance, Santa Monica, Beverly Hills, Pasadena, Woodland Hills, Santa
Barbara and Denver.
. Increased customer base by 30% first year by effective and unique
prospecting techniques
. Primary Products: Cultural Training, Foreign Language Skills, and Testing
Assessments.
. Key Presenter. Annual booth sales responsibilities at SHRM, ATSD, and ERC
conferences nationwide for last four years. Qualified and effectively
cultivated trade show leads.
Language Center Director, Torrance Berlitz Center
Operations and Sales Manager of busy corporate language center. Direct P&L
responsibilities.
. Hired, trained and managed language center for corporate/consumer
business, and 45 employees.
. Key revenue producer. Increased sales by 50% in first quarter of
employment.
. Customer base Fortune 500, Pioneer, Mattel, Nissan, and major healthcare
organizations and hospitals.
FITNESS BY THE SEA, Pacific Palisades, CA
2000-2003
Camp Director
Director of one of largest beach surf camps in Los Angeles.
. Leadership, training and instruction of over 40 activities, oversaw 35
staff members, and over 300 average daily campers for one of the largest
summer beach camps in Los Angeles.
. Organized new business development. Rated as one of best summer camps in
Los Angeles.
REAL SPEAKING.COM, (Korea Town) Los Angeles, CA
2000-2003
Director of Sales/ Lead English Instructor
Responsible for sales team and Trainer
. English Instruction and training via tele-conferencing with high-level
executives.
. Development, training and sales of unique curriculum for Asian owned
businesses.
NEXTEL COMMUNICATIONS, Los Angeles, CA
1998-2000
Corporate Account Executive
Direct business to business Sales for leading technology company of
cellular/internet products and services
. Responsible for every phase of the sales process from demand creation,
prospecting, presentation, closure, and customer service, often exceeding
plan by 25%. Often used as Sales and Retail Trainer.
LAW OFFICES OF J.BRIN SCHULMAN, Beverly Hills, CA
1993-1998
Certified Paralegal
Sole employee for civil litigation attorney ranked as one of top 500 trial
lawyers in the United States.
. Responsible for trial transcript analysis, brief writing, legal research,
discovery organization, administration, and bookkeeping for civil
litigation firm with work in both Plaintiff and Defense cases.
EDUCATION
University of California, Los Angeles, UCLA Extention
Attorney Assistant Training Program - Litigation/Corporate
Certification
University of Southern California, USC Los Angeles, CA
Bachelor of Fine Arts
American Academy of Dramatic Arts, Pasadena, CA
Associate Arts in Acting
ORGANIZATIONS
Speakers Bureau; Toastmasters International (Past-President of
Dreambuilders Club, Torrance, CA)
-2006 District One Speech Champion, Third Place in 2006 Regionals,World
Champion of Public Speaking
-Top finisher in over 25 speaking competitions (Motivational;
Evaluations; Humorous; Extemporaneous)
Active member of seven Chamber of Commerce's in Southern California,
Regular panel and commerce speaker. Frequent speaker at Rotary clubs and
networking associations.
TECHNICAL SKILLS
WebEx; Intercall; PowerPoint; Salesforce.com; Google Docs; Concur;
Eugencia; Zoominfo; Hoovers; Citrix; Aurum Sales Force Automation; All
Microsoft Products; Westlaw; Nexus; LinkedIn;
iPhone/iPad/Palm/Blackberry/Android platforms.
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