Manager Sales
Resume:
Alan J. Gordon
*********@*****.***
Summary: Highly effective, results oriented credit professional with the
ability to work independently or as a team member. Particular expertise in
implementing proven and successful collection methods to reduce receivable
balances, streamline operations and improve efficiencies by utilizing best
practices and due diligence to minimize risk verses reward
Skills Include:
? Analyze Domestic & International ? GAAP month end reports (timely
filing)
Financial statements. Budget estimates
Employee performances
? Portfolios: 2,000 to 300k clients ? Dispute Resolution (charge
backs)
? Report/assign 3rd party collections ? Report/minimize Bad Debt Reserves
? DSO (lowered from 60 to 42) (sales tax recovery)
? SOX compliance Visio flo charts ? Perform "RAM" (risk assessment
management)
Major Accounts:, Aetna, General Electric* Graybar* Pitney Bowes, Walmart*
Unisource Westinghouse* Government Agencies including; Military branches,
State of Connecticut, educational facilities and various Municipalities.
Financial Experience: Forecast, report, track and chart (collection)
revenues. Assist in the preparation of the aged trail balance for month end
closings. Estimate bad debt reserves. Prepare monthly (rolling) AR
financial reports for distribution to executive management.
Process Improvements: Initiate business systems and process improvement
initiatives in an effort to develop /enhance policies and procedures in the
accounts receivable group. Apply proven methods to increase productivity,
accuracy and reliability of assignments by delegating individual
responsibilities.
. Consult with data architects, data modelers and developers during the
merger of account receivable platforms and system migration(s).
. Determine cause and affect; ie: charge-backs, deductions aka: Dispute
resolution.
. Report and analyze "Bad Debt" revenues by determining common
variables.
Leadership: Provide team members; from two (2) to twenty five (25) direct
reports, with the necessary guidance to achieve desired goals and
objectives by fostering productive relationships with clients and staff
members. Effectively manage the credit and collection department with a
sense of fairness, urgency and accountability.
Management Skills: Lead by example, manage by objectives. (MBO) Foster
solid working relationships in a fair and impartial manner. Develop and
chart individual key performance issues (KPI's) to meet or exceed projected
goals. Convey clear and concise instructions to subordinates. Identify
process improvement areas and collaborate with managers to resolve internal
credit and collection issues.
Technical Competencies: Demonstrated proficiency with AS/400, Oracle, SAP,
Nirvana and Friedman systems. MS Windows include; Excel, Word, Power Point,
Access etal.
1 of 2
Alan J. Gordon
*********@*****.***
Professional Experience:
Abram Edwards & York LLC
2008 to Present
Collection Agency
VP Sales & Collections
. Develop and qualify opportunities through prospecting, company-
provided leads referrals, testimonials, research, and trade groups.
Negotiate and close new business, with minimum monthly revenue quotas and
performance standards.
D irect Energy Services, LLC.
2006 to 2008
De-regulated Utility Provider
(Company relocated)
Manager of Credit & Collections (2 Direct Reports)
. Team leader for migration of 3 systems including 25,000 outsourced
accounts. Initiateda Bad Debt Loss stabilization (sequel) project with
focus on contract renewals and internal credit matrix process. Automate and
improve collection efficiencies and collection methods.
Hubbell Incorp - Dual-Lite-Prescolite ELS.
2001 to 2006
Manufacturer of Emergency Signs and Lighting
(Company Relocated)
Director of Credit (5 Direct Reports)
. Manage and report on the collections process; utilize staff to
maximize cost effective performance as measured by KPI's key performance
issues including number of daily contacts, percent % of portfolio
collected, DSO, bad debt write-offs, and percent % A/R Over 120 Days.
International Paper - Beckett Papers East Granby CT
1996 to 2001
Mfg & Distributor of Fine Paper
(Company Relocated)
Credit Manager (Domestic & International AR, letters of Credit)
. Analyze the creditworthiness of clients, managing collection efforts,
performing account reconciliation's, research account disputes, and
assisting with cash flow forecasting.
. Team leader for the automation of the credit approval process
utilizing D&B's RAM (risk assessment management ) application
interfaced with new Oracle 1 software.
Systems: AS/400, SAP, Oracle, Quick Books and Nirvana systems, Excel,
MS office, Word, Access, Power Point and most Microsoft
programs
Education: Eisenhower College Seneca New York. Bachelor of Science/finance
Quinnipiac University, Hamden CT courses: Credit
Management & Computer
Science
2 of 2
Contact this candidate