Customer Service Sales
Resume:
Caleb Carroll
Contact Info
Caleb Carroll
Dripping Springs, Texas 78620
US
E *****.*.*******@*****.***
Objective
To increase my experience in fields related to Loss Prevention/Asset Protection eventually working towards a career in one of
these fields.
Work Experience
Dates Employed
Job Title
Company
10/2010 Present
Deputy Sheriff
Travis County Sheriffs Office
Austin/Texas
Responding to calls for service from the community. Conducting preliminary investigations at crime scenes. Be Familiar with Texas Penal
Code, Texas Code of Criminal Procedure, Texas Transportation Code and Texas Family Code. Investigating traffic related incidents.
Driving and safe operation of police vehicles. Documenting incidents in police reports and gathering of evidence. Familiar with Sheriff
Office rules and regulations. Searching, pursuing and detaining suspects. Responding to burglar and robbery alarms. Making arrests.
Enforcing traffic and parking laws. Participating in Community Policing activities. Working with other police department units as well as
other local, state, and federal entities. Preparing for and attending court appearances. Participating in mandatory and elective training.
Keeping proficient with firearms and self-defense.
07/2010 Present
Instructor
Fit and Fearless Austin/Texas
Instruct self defense techniques and combatives to students
6/2008 10/2010
Downtown Ranger
Austin Police Dept. Austin/Texas
Patrols downtown area on foot/bicycle and assist Austin Police Department by calling in suspects. Provides crowd and vagrancy control.
Writes incident reports, maintains a daily log of activities. Provides first aid and emergency response; requests Emergency Medical
Services. Communicate with MHMR Access Unit and MCOT regarding individuals needing assistance. Reports equipment failure (street
lights, signs, etc.) to ensure public safety. Establishes and maintains excellent communication and working relationships with the public
and Downtown Austin Alliance. Answers questions and address complaints.
3/2008 6/2008
Property Control Technician
Austin Police Dept. Austin/Texas
Receives items by unloading vehicles; accepting deliveries; unpacking containers.Verifies items received by inspecting conditions of
items; comparing count/measure of items to purchase order and packing listing; noting discrepancies.
Documents items received by recording identifying information. Transfers orders received by routing or delivering items to requesting
department. Replaces damaged items and shortages or obtains credit by identifying damaged items and shortages, informing shipper and
transporter of damage or shortage; returning goods. Receives damaged items and shortages or obtains credit by verifying identifying
information and quantity of materials; placing materials in inventory. Prepares shipment by assembling, packing, protecting and labeling
containers. Ships items by examining items to be shipped, destination, route, rate, and time of shipment. Documents items shipped by
recording identifying information of items and
transport information. Maintains stock levels by checking stock to determine inventory level; anticipating needed materials;
recommending and expediting orders for materials; verifying receipt of materials.
8/2006 current
Merchandising Enotria Wine Importers LLC.
Austin/Texas
Delivered small quantity of products to customers, Maintained appropriate stock levels of products in customers inventory.
Prepared/maintained product presentation in customers sales area. Addressed issues or problems from customer and act as liaison between
customer and Entoria sales. Provided product information as needed.
6/2006 8/2006
Merchandising
Storecast Merchandising
Austin/Texas
Read and follow a plan-o-gram to effectively complete set/project work. Have a working knowledge of merchandising and retail
terminology.
Perform duties such as moving and cleaning shelves, installing new racks and shelves, displaying merchandise properly, placing shelf
strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing packouts, restocks and reorders as
necessary.
Assist in gathering and moving materials, supplies, fixtures and equipment necessary for the assigned set/project work.
Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective
working relationship.
Report and discuss observations and issues with.
Effectively and accurately work with web based applications to indicate work availability, check schedule for work assignments, accept
work assignments, receive work documentation and information, record work start and completion times, record work mileage, record
work expenses, record work time and attendance, and complete training activities.
Effectively and accurately prepare, process, submit, and manage documentation related to assigned set/project work.
Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when
necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
Perform other duties as assigned.
1/2004 7/2006
Sales/Loss prevention
Office Depot
Austin/Texas
Technology and Furniture sales, Place deliver orders for customers and management, Scan and receive product freight, operate UPS
mailing system. Worked with District L.P. Manager and Store Manager to reduce shrink, created district wide alerts and reported and
logged in known thefts to store/district/ regional.
10/2003 12/2003
Sales Subway
Austin/Texas
Deposit money in safe, close store, run cash register, calculate total days money transfer
3/2003 6/2003
Sales Associate
General Nutrition Center
Austin/Texas
Close/Open store, deposit money at bank, run inventory and accept shipments, stock, run cash register
3/2000 9/2000
Service Technician
Archstone Apartment communities
Austin/Texas
Prepared and preformed make-readies and work orders; Cleaned, chlorinated, and ph tested the pools; Cleaned the grounds
5/1999 3/2000
Stocker/Cashier
Hill Country Market
Dripping Springs/Texas
Stocked goods, ran a cash register, prepared for inventory, Counted mine and others tills for closing
Education
Dates Attended
School
Degree
Location
8/2004 5/2008
Texas State University San Marcos
BS Criminal Justice
Major: Criminal Justice
San Marcos Texas US
8/2001 5/2004
AUSTIN COMMUNITY COLLEGE
Some College Coursework Completed
Austin Texas US
8/1997 5/2001
Dripping Springs High School
High School or equivalent
Dripping Springs Texas US
Skills
Computer Hardware and Software/ Microsoft
Currently used / 7 years
Customer Service
Currently used / 5 years
Security
Currently used/ 2+ years
References
Reference Name:
Dawn Graham
Reference Company
Office Depot
Reference Title
Assistant Manager
Phone
Type
Professional
Reference Name:
Mara Conner
Reference Company:
Fulbright & Jaworski L.L.P.
Reference Title
Lawyers secretary
Phone
Type
Personal
Reference Name:
Wayne Miller
Reference Company
Fit and Fearless
Reference Title
Manager
Phone 512-***-****
Type
Personal
Additional Info
I am an extremely dedicated employee who always pushes until the job is done. In the right environment, I exceed the normal
work agenda and go beyond what is expected. With over 3 years of sales experience, I am a valuable asset to any retail
establishment.
Career Info:
Current Career Level:
Bachelors Degree in Criminal Justice
TCLEOSE Peace Officer License
Years of relevant work experience: 3 years Sales and Customer Service experience
2 years store wide Loss Prevention with Office Depot
2 years security work with Downtown Rangers
Target Job Loss Prevention /Asset Protection
Desired Type:
Full Time Employee
Desired Status:
Full-time
Job Titles:
Sales Associate, Loss Prevention, Customer Service
Company Size:
No Preference
Categories:
Loss prevention/Asset Protection
Industries:
All
Locations:
US-Texas-Austin
Willing to relocate:
No
Related Info
Desired Work Shifts:
Days, some nights
Weekend Preference:
Some weekends
Contact this candidate