Management Manager

Experience October **** - Current

LifeWorks Austin, Texas

Counselor Youth & Adult Counseling Program

Provides individual, couples, group and/or family

counseling. Maintaining an average of 20-25 clients

weekly.

Provides family counseling to At-Risk youth and their

families

Provides group services as needed

Provides crisis intervention with ongoing clients or

community walk-ins

Administers client services providing: intake,

assessment, treatment planning, record keeping and

documentation, case management, evaluation and

follow-up, and by contacting necessary collaterals.

Provides appropriate referrals; keeps apprised of

available community resources.

Monitors program participants and maintains

documentation of all services in accordance with agency

and funding requirements.

Provides community outreach.

Provides training and support for program database;

including preparations of training materials and

education of staff

September 2005 - October 2007 LifeWorks

Austin, Texas

Coordinator of Volunteer & Development Services

Provides administrative support for Development

Department including: donor record management, special

events and group volunteer assistance, generation of

direct mail and invitation address list and archiving of

press clips and marketing materials

Oversees and manages volunteer program including

outreach to volunteers for program-specific

opportunities, community group projects, special events,

development mailings and LifeWorks' Annual Holiday

giving program.

Serves as a resource for volunteer information for

organization and channels volunteers to appropriate

program staff; serves as the primary educator for the

staff regarding volunteer management practices; and

maintains up-to-date information regarding LifeWorks

volunteer opportunities with appropriate resources.

Coordinates LifeWorks representations at community

volunteer related events and represents agency at

community and corporate events as needed.

March 2004 - September 2005 LifeWorks

Austin, Texas

Case Manager, LifeWorks Housing

Provides case management to a caseload of 9+ individuals

and assist with goal planning around employment,

permanent housing and other personal and professional

goals.

Provide referrals and resources to individuals depending

on specific needs

Prepare and facilitate quarterly parenting groups to

residents

Provide job development counseling to clients

Provide harm reduction counseling to clients

Maintain client files and enter client information and

services into agency database.

Maintain intake services for program

July 2003 - March 2004 Front

Steps Austin, Texas

AmeriCorps VISTA

Organizes and facilitates all inclement weather shelters

for Homeless shelter

Provides community education regarding the needs of the

shelter and homelessness

Recruited, training and retained volunteer members

Solicited, maintained, organized and acknowledged

in-kind donations received.

Provided weekly intake and referral resources to clients

of the shelter linking them to state, government and

community resources.

June 1999 - July 2003 San Antonio Kidney Disease

Center

San Antonio, TX

Social Worker Assistant and Transient Coordinator

Provide case management to all clients as needed

Coordinate all incoming and outgoing traveling

(transient) clients

Managed client records for social security and

transplant purposes

Ensured filing of necessary paperwork

Completed intake and discharge paperwork on all clients

Assisted with completion of Psychosocial Evaluations

Maintained ordering and distribution of food bank orders

to clients; including managing and documenting funds

used.

Provided transportation support to clients by scheduling

transportation for medical appointments through Medicaid

and public bus transportation.

Prepared and filed paperwork for Medicare, Medicaid and

private insurance.

Trained social workers on protocol for completion of

paperwork, newly implemented procedures and utilization

of new database.

Related Counseling Practicum August 2006 - October 2007

Experience LifeWorks Austin, TX

Completed 1 year counseling practicum including 500

direct client hours

Provides individual, couples, group and/or family

counseling. Maintaining an average of 10-15 clients

weekly.

Provides crisis intervention with clients based on

individual program needs.

Administers client services providing: intake,

assessment, treatment planning, record keeping and

documentation, case management, evaluation and

follow-up, and by contacting necessary collaterals.

Provides appropriate referrals; keeps apprised of

available community resources.

Monitors program participants and maintains

documentation of all services in accordance with agency

and funding requirements.

Provides community outreach as required by individual

program.

License Licensed Professional Counselor #63563

NPI # 119*******

Education 1998 - 2003 University of Texas at San Antonio, San

Antonio, Texas

Bachelor of Art in Sociology

2003 - 2007 Seminary of the Southwest, Austin, Texas

Masters of Art in Counseling

Skills Reiki Practitioner, Level I

Registered Notary Public

Work well in team setting as well as individually

Excellent organizational skills, detail oriented

Proficient with Microsoft Office Applications

Familiar with various database software

Typing Speed of 75 wpm

Very knowledgeable of different cultures and populations

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8515 Brodie Ln, # 425 512-***-****

Austin, TX 78745 ***********@*****.***

Contact this candidate