Technician Maintenance
Resume:
EFREN AVALOS
El Paso, TX. ****6
OBJECTIVE: Seeking a position where my experience and skills coupled with
my high degree of motivation would be of mutual benefit.
EXPERIENCE:
2008-Present AT&T Inc. El Paso, Texas
Technical Support
. Assists customers in resolving home networking issues,
connection problems, email, registration, and
data related issues.
. Give detail instructions to customer so Pc, modem,
router and cables are
connected correctly.
. Provide technical support to customer about Pc, modem, and
router
configurations.
. Insure customer connects to internet by checking pc
settings which include:
Local area connection, networking card, security and
privacy settings.
. Register customer in AT&T systems, create member id and
password, and set
up email settings in Outlook.
. Assist customers in connecting their Pc to a router for a
wireless connection.
. Perform Line test and assign Field Technicians to check
customers connection
if needed.
2000-2007 INTEL CORPORATION, Rio Rancho, New Mexico
Equipment Maintenance Technician and Process Technician
. Perform preventive maintenance and corrective
maintenance on the follow
equipment: Nikon SF100, S205 steppers, Tel Tracks for
Polyimide. Resolve communications related problems between
equipment and work stream.
. Safely Installed 4 new equipment tools from the ground
up. Involved welding,
cutting, drilling, and grinding frame for
equipment. Fabricating sheet metal
for exhaust ports, and incoming air. Used hoist to move
heavy sections of
equipment.
. A member of the Safety Management Team. Help reduce at
risk areas by
conducting safety audits on a daily bases. Insure
workers are wearing proper
safety equipment and following safety guidelines.
. Process Technician duties include: Trouble shooting
failing products for
alignment and critical dimension, identified defective
product and reworked affected lots which save the company
$8,000, fix recipe issues on equipment for remote personal
operations, identified functional equipment for daily
operation, recorded defected and repair equipment.
Investigate failing products, shut down the line if
necessary, repair affected machines, and continue running
the products when fixes were made.
1996-2000 INTEL CORPORATION, Rio Rancho, New Mexico
Equipment Maintenance Technician
. Perform preventive maintenance and corrective
maintenance on the follow
equipment: Nikon Body 7,9,11 Steppers, Ultra Tech 1100
Steppers, SSI 150/500 coaters and developers.
. Trained five maintenance technicians on Ultra Tech
1100 Steppers for level A
certification.
. A member of the Spare Cost Control Team. Help reduce
cost of spare, and
missing parts by $75 per part.
1994-1996 INTEL CORPORATION, Chandler, Arizona
Manufacturing Technician
. Bay Leader/Attendance Coordinator assign workers to
stations and insure to
rotate between stations/insure no more than 4 workers would
be out on vacation.
. Qualified to provide production at the following:
Nikon Body 7,9,11 Steppers,
Ultra Tech 1100 Steppers, SSI 150 coaters and developers.
Registration, and
Sem.
. A member of the Ergonomics Team. Helped with Best
Known Method, rotation
between tasks, and no more than 6 hrs. at any given task.
1992-1995 COMPUTER CABLE SPECIALISTS, Phoenix, Arizona
Repair Install Technician
. Installed CAT 5 (Ethernet) and coaxial cables inside
buildings, within the walls and over the ceilings and put
connectors at the ends.
. Assisted customers installing Pc's, keyboards, monitors,
printers, and speakers.
. Responsible for troubleshooting and the repair of
computer cables: Standard
Parallel, Token Ring, Ethernet and coaxial cables.
. Accurately assemble cables, crimping and soldering
wires to RS 232
Connectors.
. Thoroughly analyzed customers specifications to make
custom cable
configuration.
. Assisted customers with cable problems over the phone.
. Worked as a member of a team on projects involving weekend
work.
. Trained four new employees on procedures for assembling
and troubleshooting
cables.
EDUCATION: Devry Institute of Technology, Phoenix, AZ.
Associates of Applied Science in Electronics 1994
SOFTWARE: Word, Excel, Outlook Mail, Work stream.
CERTIFICATES: Certificate of Achievements: Nikon Steppers 6-8 Service
class/ SSI 150 Phase 1
Certificate of Achievements: Nikon SF100 Service and
repair class.
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