Administrative Assistant Medical

Rosaire Orlowski

www.linkedin.com/in/rosaireorlowski

******@*****.*** . 917-***-****

SUMMARY

Proactive Administrative Professional with extensive experience in range of

business industries and working environments. Strategic thinker, skilled

at creating methods to enhance efficiencies; able to see multiple tasks

through to successful completion. Highly accomplished user of Microsoft

Word, PowerPoint, Excel, and Outlook. Known for organization and planning

proficiency. Draft, edit, and disseminate own material and correspondence.

Administrative and Executive Support . Multiple-Project Management .

Financial Management . Scheduling . Continuous Improvement . Customer

Service . Microsoft Office Expertise . Correspondence Creation, Editing,

and Tracking . Issue Resolution . Presentation Creation

PROFESSIONAL EXPERIENCE

PFIZER INC., NEW YORK, NY 1989-2010

Global Pharmaceutical Company

Team Administrative Assistant, Medical Information (2005-2010)

Furnished administrative support to director and 8-member therapeutic

product team. Implemented all support including; meeting preparation,

multiple calendar management, obtaining office supplies and communications

devices, and making travel arrangements. Produced and reviewed expense

reports according to company policy. Timely preparation and shipment of

materials for staff conference support. Acted as administrative lead for

several committees.

Key Accomplishments:

. Delivered 50% efficiency gain for product insert process through co-

authoring Standard Operating Procedure document re-draft, acting as

Subject Matter Expert (SME).

. Achieved 90%+ satisfaction rate on post-rotation student surveys via

hands-on support of student preceptorship program. Received 2009

Divisional Team Award for efforts.

. Identified and resolved billing issues resulting in 50% cost reduction

for managerial phone services.

. Maintained business continuity during acquisition of new team by

proactively finding solutions.

. Received Six Sigma training and led Continuous Improvement project.

Administrative Assistant for Medical Information Managers (2002-2005)

Provided administrative support to over 12 product managers. Maintained

calendars, organized and revised monthly team schedule. Handled all

meeting logistics. Made travel arrangements, reviewed expenses, created

and submitted reports. Obtained all supplies and equipment.

Key Accomplishments:

. Assumed supervision of product insert process and achieved 24-48 hour

turnaround time from document approval to availability for use.

. Organized and implemented filing system to accommodate records

received after multiple product acquisitions to facilitate rapid

access.

Medical Department and Medical Information Secretary (1989-2002)

Aided medical professionals on diverse projects, prepared in-depth

scientific study reports, and effectively managed customer inquiries.

Adapted to tight deadlines regarding technical communications, scheduling

shifts, and mass information mailings to formulary committees. Created

PowerPoint presentations.

Key Accomplishments:

. Rapidly and accurately prepared extensive scientific study reports.

. Developed and implemented improvements to customer product refund

procedure resulting in a 2-4 week reduction in processing time.

. Reduced on-site files by 30% and significantly improved efficiency

through mass shipment of records to storage facility.

ADDITIONAL EXPERIENCE HIGHLIGHTS:

. Supported Controller and accounting staff as Secretary at Bank Austria

Creditanstalt by drafting letters, memos, and financial reports;

managing domestic and international calls; and identifying

administrative improvements.

. As Secretary for Albert B. Ashforth, Inc., managed scheduling and

solved real estate meeting issues; arranged tenant review panels; and

ensured same-day delivery and return of essential legal documents.

EDUCATION AND ADVANCED TRAINING

Communication Skills Certificate - New York University, NY

Bachelor of Arts in English - Marymount Manhattan College, NY

Associate of Occupational Studies - Katharine Gibbs School, NY

TECHNICAL PROFICIENCIES

Microsoft Word, PowerPoint, Excel, and Outlook

Six-Sigma

Contact this candidate